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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aurea Process

    Score10 out of 10
    N/AAurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.

    $200,000

    per year

    Bizagi

    Score8.3 out of 10
    N/ABizagi is an enterprise orchestration platform designed to make Artificial Intelligence (AI) operational and governable at scale. Utilizing over two decades of enterprise process experience, the platform provides the operational architecture required to integrate AI into critical business workflows. Native AI capabilities—such as AI Agents, AI Workers, and the 'Ask Ada' virtual assistant—run on Microsoft Azure through private OpenAI integrations. These operations run within a secure, governed…N/A

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Pricing
    Aurea ProcessBizagiPega Platform
    Editions & Modules
    License
    $200,000
    per year
    No answers on this topic
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    Offerings
    Pricing Offerings
    Aurea ProcessBizagiPega Platform
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    Aurea ProcessBizagiPega Platform
    Considered Multiple Products
    Aurea
    No answer on this topic
    Bizagi
    No answer on this topic
    Pegasystems
    Chose Pega Platform
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    78%
    Implementation went as expected
    7 Answers
    Features
    Aurea ProcessBizagiPega Platform
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Aurea Process and Bizagi and Pega Platform
    Feature
    Aurea Process
    5.3
    1 Ratings
    37% below category average
    Bizagi
    7.7
    3 Ratings
    2% below category average
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Dashboards6.01 Ratings7.03 Ratings4.062 Ratings
    Standard reports6.01 Ratings8.03 Ratings6.062 Ratings
    Custom reports4.01 Ratings8.03 Ratings6.061 Ratings
    Process Engine
    Comparison of Process Engine features of Aurea Process and Bizagi and Pega Platform
    Feature
    Aurea Process
    5.8
    1 Ratings
    36% below category average
    Bizagi
    8.0
    3 Ratings
    9% above category average
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Process designer6.01 Ratings8.03 Ratings9.065 Ratings
    Process simulation7.01 Ratings7.03 Ratings7.957 Ratings
    Business rules engine5.01 Ratings8.03 Ratings10.065 Ratings
    SOA support5.01 Ratings8.03 Ratings7.151 Ratings
    Process player7.01 Ratings8.03 Ratings7.048 Ratings
    Model execution5.01 Ratings9.03 Ratings8.956 Ratings
    Form builder00 Ratings8.03 Ratings9.059 Ratings
    Support for modeling languages00 Ratings00 Ratings5.46 Ratings
    Collaboration
    Comparison of Collaboration features of Aurea Process and Bizagi and Pega Platform
    Feature
    Aurea Process
    4.0
    1 Ratings
    70% below category average
    Bizagi
    -
    Ratings
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Social collaboration tools4.01 Ratings00 Ratings9.050 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Aurea Process and Bizagi and Pega Platform
    Feature
    Aurea Process
    4.0
    1 Ratings
    68% below category average
    Bizagi
    -
    Ratings
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Content management4.01 Ratings00 Ratings4.49 Ratings
    Best Alternatives
    Aurea ProcessBizagiPega Platform
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Aurea ProcessBizagiPega Platform
    Likelihood to Recommend
    5.0
    (1 ratings)
    9.0
    (4 ratings)
    7.9
    (74 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    10.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (7 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Aurea ProcessBizagiPega Platform
    Likelihood to Recommend
    Aurea
    The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
    Incentivized
    Read full review
    Bizagi
    Permits dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, and business and IT collaboration. For big Companies, while an enterprise should expect to face a lot of difficulties, thus increasing the learning curve, while dealing with the platform's rollout the timeline to deploy is extensive.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Pros
    Aurea
    • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
    • User-friendly UI
    • Relatively painless implementation
    Incentivized
    Read full review
    Bizagi
    • design process
    • enable to collaborate on process with customer
    • enable to generate good world documents
    • has a clear view how the process will looks like
    • enable to design roles in the workflow
    Incentivized
    Read full review
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Cons
    Aurea
    • Standard edition is significantly lighter touch than the (pricier) Enterprise version
    • There are similar solutions on the market that are competitively prices and offer positive user experience
    • Data migration can be tricky at times
    Incentivized
    Read full review
    Bizagi
    • Some minor things to improve but works pretty well. If you have an idea to improve Bizagi Modeler, you can post it on the Bizagi forum, and maybe, in a next release, you will find it realized. Yes, it happened to me.
    Read full review
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    No answers on this topic
    Bizagi
    Try it and you will understand.
    Read full review
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Usability
    Aurea
    No answers on this topic
    Bizagi
    It is applicable in any complex process scenario- regardless of company function. Though it is very useful and customizable, it is best to be deployed by a centralized team or experts in BPMN and coding, as all of the customizing options can quickly overwhelm any citizien developer and lead to harmful results
    Incentivized
    Read full review
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Support Rating
    Aurea
    No answers on this topic
    Bizagi
    No answers on this topic
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    Online Training
    Aurea
    No answers on this topic
    Bizagi
    Online training Free Well chaptered Progressive
    Read full review
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Implementation Rating
    Aurea
    No answers on this topic
    Bizagi
    No answers on this topic
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Alternatives Considered
    Aurea
    No answers on this topic
    Bizagi
    The pricing/value proposition of the product compared to its competitors is very competitive.
    The cost is reasonable, especially for what you get, and especially for this software segment.
    Incentivized
    Read full review
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • As our customers vary in size and maturity, the ROI ranges accordingly.
    • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
    • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
    Incentivized
    Read full review
    Bizagi
    • it speeds up very much designing the workflows so we save time and money
    • it helps to accept process with customer so it also safe time and money
    Incentivized
    Read full review
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    ScreenShots

    Aurea Process Screenshots

    Screenshot of CX Platform enables leading companies to modernize, automate, and monitor their back office by bridging legacy SOA solutions to modern micro-service and container-based architectures.

    Bizagi Screenshots

    Product screenshot