Aurea Process vs. Bonita Platform vs. Comidor

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.

Incentivized

When you are in a big company and different departments need to collaborate on a big project, Comidor can help as it offers collaboration and at the same time BPM! Start a project, create your workflow, set your milestones and input tasks and work packages. Everything is linked and attached with this project! Comment when it is needed and communicate with your co-workers. Also, you can set automated tasks to save time!

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances.
• The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments.
• The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way.

Incentivized

• Project planning with Gantt chart (workpackages creation) or ready-to-use workflows
• Kanban boards to handle tasks
• Process Dashboards with charts and metrics
• Process monitoring with filters, tags and status

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• There is a learning curve beyond the boot camps that needs to be addressed with more structured curriculum.
• The full stack technologies are industry standard, but these [are] challenging to learn and could use a learning path and orientation. There's probably opportunity for third-parties here to help with learning and adoption.

Incentivized

• No ready to go templates
• No forum

We just renewed our license

Incentivized

Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.

Incentivized

Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.

1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).

2. Big number of waiting event handlers in processes stresses the database.

Incentivized

It was sometimes difficult to get support on Bonita API.

Incentivized

Nothing in particular

Incentivized

RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.

We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.

Incentivized

Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• Case management provided as better tracking which help us to meet SLAs.
• Auto email notification helps to address "Where are my request" answers which eventually increased our customer delight index.
• By using the third-party integration, we are able to provide visibility w.r.t end to end request status.

Incentivized

• Increased our productivity
• Increased our profits
• Minimized human error