Auth0 vs. BlackBerry UEM

Great for user authentication and access priviledge management. We are using it for both our commercial and financial clients and Auth0 meets all the regulations and due diligence required to close deals with these enterprise customers. Given their tiered pricing structure, we don't see a scenario where Auth0 would not be appropriate for the solution it provides.

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If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.

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• RBAC is simple, straight forward and easy to manage
• Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
• Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications

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• Security and Web Filtering are easy to set up and maintain
• Initial set up and install of company profile onto Android/iOS devices

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• Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
• Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.

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• One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
• It's not possible to save or forward attachments from my inbox on my device
• Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.

For our purposes, Auth0 is still one of the best valued RBAC platforms in the market.

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I will renew use of this product for as long as the company supports its use.

Like in my case, it helps me build a better business by requiring authentication and better login features, as they are needed quickly. It helps me save time by not having to create it from scratch and provides better role-based login and access. One of my most helpful features is SSO (Single Sign On). If the user wants Microsoft-able SSO, Auth0 provides an all-in-one.

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There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.

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If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.

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We went with Auth0 over Okta due to price concerns and the overall simplicity of Auth0. We chose Auth0 over Amazon Cognito because Cognito has very poor documentation and client library support. Auth0 offers a service that hits the sweet spot for organizations with small development teams and limited finances.

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Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features

• SAML SSO is a breeze - this alone saves a lot of dev/support hours.
• We are not worried by hackers and chasing security protocols and standards, I guess about half a day job of a developer.
• Telling customers we can connect them with what ever they have whether its social / SAML / OIDC put us in flexible position

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• Security profiles have been effective in managing user devices.
• Location tracking has helped locate lost and stolen devices.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info