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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Auth0

    Score8.1 out of 10
    N/AAuth0® is an identity solution that provides secure access to any application, for any user. Safeguarding, according to the vendor, billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 lets users integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control. It can authenticate users…

    $0

    per month

    HID DigitalPersona

    Score8.3 out of 10
    N/AHID DigitalPersona (formerly Crossmatch) provides a comprehensive multi-factor authentication solution. The vendor’s value proposition is that their solution frees users from cumbersome login activities while making it easy for an IT Team to secure access to their networks, data and applications.

    $3.75

    per user per month

    Pricing
    Auth0HID DigitalPersona
    Editions & Modules
    Free: Up to 25,000 monthly active users
    $0
    per month
    Essentials: Up to 500 monthly active users
    $35
    per month
    Professional: Up to 500 monthly active users
    $240
    per month
    Enterprise
    Contact for quote
    per month
    Enterprise
    Contact for quote
    HID DigitalPersona
    $3.75
    per user per month
    Offerings
    Pricing Offerings
    Auth0HID DigitalPersona
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Auth0HID DigitalPersona
    Considered Both Products
    Okta
    No answer on this topic
    HID Global
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    95%
    Would buy again
    52 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    35 Answers
    96%
    Delivers good value for the price
    51 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    38 Answers
    98%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    21 Answers
    100%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    31 Answers
    96%
    Implementation went as expected
    44 Answers
    Features
    Auth0HID DigitalPersona
    Identity Management
    Comparison of Identity Management features of Auth0 and HID DigitalPersona
    Feature
    Auth0
    7.4
    80 Ratings
    9% below category average
    HID DigitalPersona
    -
    Ratings
    ID-Management Access Control7.974 Ratings00 Ratings
    ID Management Single-Sign On (SSO)8.075 Ratings00 Ratings
    Multi-Factor Authentication8.370 Ratings00 Ratings
    Best Alternatives
    Auth0HID DigitalPersona
    Small Businesses
    No answers on this topic
    WatchGuard AuthPoint
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    No answers on this topic
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Auth0HID DigitalPersona
    Likelihood to Recommend
    7.7
    (83 ratings)
    8.2
    (117 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    9.5
    (7 ratings)
    Usability
    7.7
    (29 ratings)
    9.0
    (5 ratings)
    Support Rating
    8.2
    (3 ratings)
    9.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Configurability
    6.4
    (50 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (4 ratings)
    User Testimonials
    Auth0HID DigitalPersona
    Likelihood to Recommend
    Okta
    Great for user authentication and access priviledge management. We are using it for both our commercial and financial clients and Auth0 meets all the regulations and due diligence required to close deals with these enterprise customers. Given their tiered pricing structure, we don't see a scenario where Auth0 would not be appropriate for the solution it provides.
    Incentivized
    Read full review
    HID Global
    During the onboarding process, remote workers can enroll their fingerprints or create secure PINs. This eliminates the need for complicated passwords and enables them to safely access company resources and critical apps from remote locations. HID DigitalPersona's robust authentication techniques and access control features can assist you in adhering to data security laws.
    Incentivized
    Read full review
    Pros
    Okta
    • RBAC is simple, straight forward and easy to manage
    • Integrations of Social Login are simple to configure and the Auth0 documentation shows step by step how to configure it
    • Rules/Hooks provide customization to the Auth0 flow, making it a great solution to define how we allow our users to login into our applications
    Incentivized
    Read full review
    HID Global
    • Speeding up the login process with fingerprint in PIN rather than having to remember a long password. Our IT department has seen a huge decrease in the amount of account lockout and forgot password calls.
    • It is highly customizable to meet the needs of remote or on-premises workers. It is all configurable through group policy, so it is very easy to set specific requirements on certain groups.
    • Setup was quick and the administration guides are very easy to follow if you need to go back in and adjust things.
    Incentivized
    Read full review
    Cons
    Okta
    • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
    • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
    Incentivized
    Read full review
    HID Global
    • I find that sometimes I have had to delete a users fingerprints and re-add them. There must be something going on where the software believes that the user has changed their fingerprints.
    • I have on occasion come across a person where the reader was unable to create fingerprints for that user. It would be interesting to see if the sensitivity of the 4500 reader could be improved on.
    • I find that using the DigitalPersona software makes the users ultimately forget their passwords. Maybe every once in a while the software could require the user to type in their Windows password to help them remember it.
    Incentivized
    Read full review
    Likelihood to Renew
    Okta
    For our purposes, Auth0 is still one of the best valued RBAC platforms in the market.
    Incentivized
    Read full review
    HID Global
    It is wonderful for multifactor authentication and gives us many options for what we use to authenticate. All of our users use it and it is engrained into our group policies and people would be very disappointed if it went away.
    Incentivized
    Read full review
    Usability
    Okta
    Like in my case, it helps me build a better business by requiring authentication and better login features, as they are needed quickly. It helps me save time by not having to create it from scratch and provides better role-based login and access. One of my most helpful features is SSO (Single Sign On). If the user wants Microsoft-able SSO, Auth0 provides an all-in-one.
    Incentivized
    Read full review
    HID Global
    I think there are still fundamental enhancements needed to be added to the management consoles and I think there ought to be a Centralized, Windows Based "Thick" Management Application instead of individual utilities which vary from MMCs, Scripts, Wizards, etc.
    Incentivized
    Read full review
    Support Rating
    Okta
    There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
    Incentivized
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    HID Global
    Extremely poor; I've never encountered such. Professional Services completely dropped us for months. Crossmatch tech support seems like it has 3 techs tops! No response to emails, calls, the absolute worst! I will never recommend DP to anyone.
    Incentivized
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    Implementation Rating
    Okta
    No answers on this topic
    HID Global
    Could use tools to audit license usage at a more granular level as to allow an administrator to free up licenses from users whom seldom use their biometrics to login.
    Incentivized
    Read full review
    Alternatives Considered
    Okta
    We went with Auth0 over Okta due to price concerns and the overall simplicity of Auth0. We chose Auth0 over Amazon Cognito because Cognito has very poor documentation and client library support. Auth0 offers a service that hits the sweet spot for organizations with small development teams and limited finances.
    Incentivized
    Read full review
    HID Global
    We have used One Identity for software tokens. The Defender software tokens were originally included with our bundle and work pretty well for integration into the AnyConnect VPN client with Cisco. All that said, we use the two products for different applications and DP does what it does very well.
    Incentivized
    Read full review
    Return on Investment
    Okta
    • SAML SSO is a breeze - this alone saves a lot of dev/support hours.
    • We are not worried by hackers and chasing security protocols and standards, I guess about half a day job of a developer.
    • Telling customers we can connect them with what ever they have whether its social / SAML / OIDC put us in flexible position
    Incentivized
    Read full review
    HID Global
    • I'm happy to say I'm not involved in budgeting or finance, but the financial benefits are easy to state: Less helpdesk time - helpdesk staff don't have to spend time resetting people's passwords.
    • Users don't have to wait for Helpdesk to get around to helping them log in.
    Incentivized
    Read full review
    ScreenShots

    Auth0 Screenshots

    Screenshot of multi-factor authentication with Auth0Screenshot of Auth0's user interface tools. These help administrators manage user identities including password resets, creating and provisioning, blocking and deleting users.Screenshot of a view of the customer's digital experience; this includes smart recommendations based on previous behavior, an experience tailored specifically to their mobile device, and easy discovery of travel options.Screenshot of the Auth0 Identity Access Management platform, built on AWS. It is designed to deliver a universal authentication and authorization as a service for web, mobile and legacy applications.to 7000+ customers worldwide.Screenshot of Auth0’s Adaptive MFA, which is based on various types of behavioral signals, meaning the MFA step is only presented when deemed risky. This preserves the experience for the majority of users, while maintaining a strong security posture.