What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 29 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.7 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
Authorize.Net
Authorize.Net is best for mid to large size companies that need to process large transactions and are worried about fraud or potential chargebacks. Small businesses are probably better off going with a different option since there are many less expensive options out there that offer very similar features for credit card processing.

Verified User
Administrator in Finance and Accounting
Telecommunications Company, 1001-5000 employeesMerchant e-Solutions
They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.

Verified User
Manager in Corporate
Luxury Goods & Jewelry Company, 1-10 employeesPros
Authorize.Net
- There’s a lot to love about Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time.
- They also provide e-check processing (even without a merchant account) for an extra fee.
- I also like that you can use the AuthNet virtual terminal with a USB card reader.
Software Engineer
GlookoComputer Software, 51-200 employees
Merchant e-Solutions
- Process credit card payments.
- Collect money faster.
- Integrated with our NetSuite ERP system.

Verified User
Manager in Corporate
Luxury Goods & Jewelry Company, 1-10 employeesCons
Authorize.Net
- Authorize.net's user interface is far below average and feels like it has not been updated since the early 2000s. It's difficult to find the needed tools. It takes a lot of training to get new users up to speed and using the platform. In general, Authorize.net is in need of a major site re-design.
- Authorize.net's Recurring Billing feature is unreliable. There is not a way to filter by time-frame (monthly, yearly, etc.) and canceling subscriptions is only possible one at a time. The platform would often duplicate customers instead of adding billing details to the already existing customer.
- Importing, exporting, and uploading content into Authorize.net is difficult. Content must be formatted in a very specific manner. Because of this, I do no recommend Athourize.net to anyone who has large amounts of data it wants to transfer to or from the platform.

Verified User
Project Manager in Information Technology
Think Tanks Company, 11-50 employeesMerchant e-Solutions
- User interface.
- Account support for smaller businesses.

Verified User
Manager in Corporate
Luxury Goods & Jewelry Company, 1-10 employeesSupport Rating
Authorize.Net
Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.

Verified User
Project Manager in Other
Construction Company, 11-50 employeesMerchant e-Solutions
Merchant e-Solutions 5.0
Based on 1 answer
Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.

Verified User
Manager in Corporate
Luxury Goods & Jewelry Company, 1-10 employeesAlternatives Considered
Authorize.Net
Authorize.net is often on the more complex end to implement (at least for custom implementations). Stripe and Braintree are somewhat more developer-friendly and also have more intuitive user interfaces (for management and day-to-day use).Some other services also have better price points - be sure to shop around.But, it has a longer history than some services and high support among third-party software, plugins and other solutions.
Senior Web Developer
WebpageFXInformation Technology and Services, 11-50 employees
Merchant e-Solutions
Much better rates and better to deal with.

Verified User
Manager in Corporate
Luxury Goods & Jewelry Company, 1-10 employeesReturn on Investment
Authorize.Net
- Authorize.Net has really helped smooth out the payment process for our larger customers. They often have multiple accounts they need to pay for in one transaction and/or a high dollar amount to process.
- We have never had to deal with a chargeback from a transaction processed in Authorize.Net. We get chargebacks from our other platform a few times every month.

Verified User
Administrator in Finance and Accounting
Telecommunications Company, 1001-5000 employeesMerchant e-Solutions
- Reduced outstanding receivables.

Verified User
Manager in Corporate
Luxury Goods & Jewelry Company, 1-10 employeesPricing Details
Authorize.Net
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Authorize.Net Editions & Modules
Edition
All-in-One Option | 25 & 2.9% + $0.301 |
---|---|
Payment Gateway Only | $252 |
- monthly gateway/per transaction
- monthly gateway
Additional Pricing Details
—Merchant e-Solutions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Merchant e-Solutions Editions & Modules
—