Authorize.Net Review
November 03, 2016

Authorize.Net Review

Mona Rajhans | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Authorize.net

I used Authorize.net to complete development of the payment portal cycle using Authorize.net API and AngularJS modules. It was being used for a specific product that I was developing at Macate Corp. (through Innominds). Essentially, there’s no one out there setting up gateways at the same scale as Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time. They also provide e-check processing (even without a merchant account) for an extra fee.
  • There’s a lot to love about Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time.
  • They also provide e-check processing (even without a merchant account) for an extra fee.
  • I also like that you can use the AuthNet virtual terminal with a USB card reader.
  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
  • I believe Authorize.Net performs well and provides a ton of great features. But I hope they don’t rest on their laurels, because the gateway business is becoming more and more competitive.
  • The virtual terminal allow you to accept payments from any internet-connected computer. Authorize.Net has the additional benefit of being compatible with certain USB cad readers, which allows you to qualify for swiped interchange rates when the card is present. This means that you can turn your computer into a fully-functional point of sale with no loss of interchange savings.
  • Unlike credit and debit transactions – you don’t actually need a merchant account to process e-checks. You can do this with just an Authorize.Net account and nothing more.
While other gateways (like Braintree) are a little fresher and more innovative than Authorize.Net, no one has the track record that AuthNet has. Plus you have to consider that if you want to use the Braintree gateway (or many others) without using their payment processing, you are stuck paying $49 per month plus $0.10 per transaction just for the gateway, which for many is just not cost effective. Authorize.Net, on the other hand, is often offered as a substantial discount from resellers, making it very attractive. Other unique features like their mobile app add to the appeal.
While other gateways (like Braintree) are a little fresher and more innovative than Authorize.Net, no one has the track record that AuthNet has. Plus you have to consider that if you want to use the Braintree gateway (or many others) without using their payment processing, you are stuck paying $49 per month plus $0.10 per transaction just for the gateway, which for many is just not cost effective. Authorize.Net, on the other hand, is often offered as a substantial discount from resellers, making it very attractive. Other unique features like their mobile app add to the appeal.