AutoCAD vs. Coremetrics / IBM Digital Analytics (discontinued)

Once again, for jobs/companies where you are doing a lot of design and modelling of tanks, pipework or filling machine or basic electronics its fantastic as a 3D and 2D modelling tool, however once again when it comes to testing these actual products in the real world, I feel like AutoCAD is let down by its clunky fitting and spec management and also in very limited in-house engineering simulations.

IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.

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• Compatibility of different file formats, and also exports to different file formats.
• CLI Commands as well as internal functions which are exposed can be used for automation of various tasks.
• The new 2025 comes with .NET Core support which helps AutoCAD to connect with Cloud based features.

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• IBM CXA comprises an acquisition called Tealeaf. This tool has deep heritage and this is evident in its present-day capabilities.
• The Universal Behaviour Exchange or UBX puts the concept of personalisation at the forefront. The ability to combine physical (analog) and digital transactions to create the complete picture of a customer journey, is a stand out benefit.
• The solution does not have to involve the purchase of software. IBM CXA can be sold as a service bundled with analytics as a service. This not only lowers the cost of ownership, it gets around one of the principal issues. Strong staff with design and analytical capability to drive the solution and deliver tangible benefits.
• The seamless integration of Watson AI services to help with the heavy lifiting. Watson reinforces the analytical focus this solution has and can learn to recognise situations specific to a company.

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• User Interface Customisation: AutoCAD's user interface could benefit from more robust customisation options. Allowing users to rearrange toolbars, menus, and panels according to their specific workflows and preferences would enhance productivity.
• Enhanced 3D Modeling Tools: While AutoCAD is capable of 3D modeling, it's not as intuitive or feature-rich as dedicated 3D modeling software. Streamlining the process and adding more advanced modeling tools would be a welcome improvement.
• Enhanced Collaboration and Version Control: AutoCAD could improve its collaboration tools, such as real-time editing and version tracking, to facilitate smoother teamwork, especially in multi-disciplinary projects.
• Intelligent Object Libraries: AutoCAD could benefit from an expanded and more intelligent library of standard objects and components. This would save time for designers who often have to create custom components from scratch.

• The user interface is in Flash, which can be very frustrating and slow at times. Apparently, this is to be transitioned in a future release.
• Can only segment the last 93 days of data. Any historical segmentation beyond the 93 days must be run in Explore (which is credit based, and has its own limitations with the number of credits per month, based on the initial contract with IBM).
• Reports can only display 93 days of data at a given time for custom date ranges. There are pre-programmed date ranges setup with IBM during implementation (last week, last month, last quarter etc.), but are not flexible enough to answer more specific questions.
• Certain reports cannot have segments applied, making answering some simple questions a bit more tricky. For example, I can create a segment around mobile devices and apply it to the marketing channels report, but I can't create a marketing channel segment and apply it to the mobile reports.
• Built in API calls allows for nice report design and automation.

Because rarely we [would] rather wait for a whole year to update, sometimes the new updates don't bring many new features and we are still ok with the current version. Also the change of interface is always something that takes time for every partner in the company to get comfortable with. So those are the main reasons we may want to keep the same version.

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IBM Digital Analytics is a great solution for our clients and I believe they offer the best solution for the retail space. We have access to IBM support via email or live chat and they can answer many of the reporting questions that come up. IBM is receptive to our feedback of the product so I am confident they will continue making improvements

It is very usable once you understand the program. I believe there is room for improvement in the 2D to 3D modeling capability. We have to use other apps to 3D model and that can be time consuming and sometimes AutoCAD doesn't transfer work that well between apps. They can improve there.

Very easy to implement and use.

Never had any issues

As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.

AutoCAD has the issue of crashing or slowing down the design procedure once a heavy design that includes several disciplines or multiple families/blocks is involved. Customer services gets the feedback from the crash reports but this issue seems like it has never been addressed in the software updates past several years.

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Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.

Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.

the implementation was realy easy , to set up our workstation we pay for the licenses we are about to use , there was a little bit of delay to get the payment processed to receive the serial but after that the install runs without any problem , so you can fell secure there will be not issue with the implementation.

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See previous comment: reading and understanding the encyclopedic implementation guide is a must.

I use Revit far more than I use AutoCAD. AutoCAD is great for simple linework, but even then I will often create the lines in Revit and then export to AutoCAD for final touches and printing. AutoCAD is a bit easier for large-format prints, which is why I almost always end up using it after starting in Revit.

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Much of the work we did in IBM Digital Analytics could have been answered through Google Analytics, a much simpler, agile and FREE solution set. Not mention, given the vast number of Google Analytics USERS, free and actionable support is simply a click away ... this compared to IBM Digital Analytics fractured and often absent support service.

This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.

• As an educational institute there are no overall business objectives.
• As a negative, the licensing is expensive and we have to limit the number of computers we put it on.
• As a positive, many of our students will have a leg up when entering into programs or companies that use this software.

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• We spend too much time trying to work around bugs on the new UI.
• We spend too much time trying to figure out how to make certain segments work because support and the knowledge center are lackluster.
• Our sales rep is very unresponsive and leaves us searching for a lot of answers on our own, including what other products we may benefit from that IBM offers.

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