Likelihood to Recommend PlanGrid performs really well in all aspects of construction from the general to the sub/trade. The platform distributes and communicates project documentation in an extremely user-friendly manner. As with most software, it is cheaper the larger the scale of the project. In situations where the project is relatively small, and the trade contracts are also of relatively low dollar value, the product can be cost-prohibitive.
Read full review I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.
Read full review Pros Plangrid is the best SaaS I have seen for ease of uploading construction plans and automated organization of those plans. For companies that are not using other products for mobile access, the Plangrid mobile apps are perfect to allow people on and off site to share and collaborate in many phases of construction project documentation. Plangrid has a very responsive technical support team (although it is pretty much email only). Plangrid's website layout is easy to use and understand and allows new users to jump right in and do basic to moderate tasks without little training. Read full review I find it amazing how fast results come up when searching on a keyword details, details, details.. again, marvelous. filters work really well giving highly efficient results pointed at just what you want. exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails. Read full review Cons The photo attachment process is a bit complicated. In ProCore (another similar software I've used), you can upload photos directly into RFIs for your reference, or into e-mails. For PlanGrid, you have to first upload the photo into the documents tab, then link them into the RFI. It's not intuitive and can add confusion to the documents tab. Photos can't be directly uploaded. Between different devices and colleagues, it's possible you'll get an important photo outside of the PlanGrid photo capture feature within its app. Again, it's complicated for users to use. In their new drawings viewer, the icons for actions do not have icons available. I had to use them all in order to understand what they meant, and I'm fairly tech savvy. I'm not sure if a new person to PlanGrid will pick up on each icon's abilities very easily. There's no all-in-one solution in CM, but PlanGrid is fairly barebones, and I don't believe it has any ability to connect to other software. There's no ability to take meeting munites; you can hack the field reports feature to accomplish this, but it's clear that was not the intent of the designers. Read full review A comprehensive log of jobs in my area would be nice. We're located in Gainesville FL. There has been 10 jobs this month we're on because of our sub contracts. Not one of them made it on ConstructConnect. How many other jobs am I not seeing? Read full review Likelihood to Renew We are at the point where we have shown our teams what is possible with this software. We cannot take it away and go back to the way we used to do things. I think that they would push back on us to give them access to something electronic. It is a good program that we will continue to use
Read full review Usability Hard to get the hang of this software, but with time it become very repetitive and easier to navigate. I have used this software for over a year now and the constant updates by Autodesk have made the software better and better to use at work. This allows me to use this tool more effectively
Read full review Support Rating Online chat during business hours is extremely helpful. The Plangrid staff has gone above and beyond many times to help us. One time they even offered to completely rebuild our 900+ sheet project so I could slip sheet a few old drawing revisions! This undoubtedly would have taken hours on Plangrid's end. They are always responsive and are continually improving, listening to user feedback.
Read full review They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.
Read full review Alternatives Considered Plangrid, while not serving the external document distribution function, is unrivaled for internal document distribution and sharing in the construction industry. The speed at which documents are navigatable, the ability to download your projects for viewing without an internet connection, and the document mark-up and photo tools place it head and shoulders above the competition.
Read full review We chose ConstructConnect as our main way for finding new and existing construction projects, as it overall had more up-to-date information available. It was also the most user friendly software of its type on the market. Furthermore, they have also been working with us closely to help us tighten our tracking of projects, products, and companies, which saves us a lot of time and money.
Read full review Return on Investment It helped us "wow" a joint commission survey in 2016 and have a successful survey because he loved how we could access plans on an iPad, check suite sizes, and didn't have to carry around huge, heavy sets of life safety plans. Read full review Positive: Helps fuel the project pipeline Positive: Helps identify key stakeholders Negative: Inaccurate schedule information embarrasses me during project qualification process Read full review ScreenShots Autodesk Build Screenshots