Automation Anywhere vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automation Anywhere
Score 8.1 out of 10
N/A
Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.
$750
per month
Zapier
Score 9.0 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
Automation AnywhereZapier
Editions & Modules
Cloud-Only Starter Pack
$750
per month
Advanced Pack (Cloud or On-Premises)
Contact for quote
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
Automation AnywhereZapier
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details33% discount for annual pricing.
More Pricing Information
Community Pulse
Automation AnywhereZapier
Top Pros
Top Cons
Features
Automation AnywhereZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Automation Anywhere
-
Ratings
Zapier
8.4
105 Ratings
5% above category average
Pre-built connectors00 Ratings8.4102 Ratings
Connector modification00 Ratings7.690 Ratings
Support for real-time and batch integration00 Ratings8.489 Ratings
Data quality services00 Ratings8.670 Ratings
Data security features00 Ratings9.169 Ratings
Monitoring console00 Ratings8.278 Ratings
Best Alternatives
Automation AnywhereZapier
Small Businesses
airSlate SignNow
airSlate SignNow
Score 8.5 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
SAP Build
SAP Build
Score 8.6 out of 10
Make
Make
Score 9.2 out of 10
Enterprises
SAP Build
SAP Build
Score 8.6 out of 10
IBM App Connect
IBM App Connect
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Automation AnywhereZapier
Likelihood to Recommend
8.2
(48 ratings)
7.1
(110 ratings)
Likelihood to Renew
9.7
(2 ratings)
10.0
(1 ratings)
Usability
8.0
(4 ratings)
9.0
(9 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(8 ratings)
1.0
(10 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
7.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
Automation AnywhereZapier
Likelihood to Recommend
Automation Anywhere
Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
Read full review
Zapier
If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
Read full review
Pros
Automation Anywhere
  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
Read full review
Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
Read full review
Cons
Automation Anywhere
  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
Read full review
Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
Read full review
Likelihood to Renew
Automation Anywhere
To continue enjoying the benefits of our productivity improvements and efficiency focus.
Read full review
Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
Read full review
Usability
Automation Anywhere
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Read full review
Zapier
The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
Read full review
Support Rating
Automation Anywhere
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Read full review
Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
Read full review
Online Training
Automation Anywhere
Perfect training from the online academy the software offers it for free
Read full review
Zapier
No answers on this topic
Implementation Rating
Automation Anywhere
Nothing in particular
Read full review
Zapier
No answers on this topic
Alternatives Considered
Automation Anywhere
Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
Read full review
Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
Read full review
Scalability
Automation Anywhere
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Read full review
Zapier
No answers on this topic
Return on Investment
Automation Anywhere
  • Customer satisfaction has increased. They are pleased with faster development and execution.
  • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
  • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
Read full review
Zapier
  • It has saved me the money in hiring an administrative assistant
  • It also saved me the time it took to do these tasks
  • It also allowed me to automate things that increased my lead generation
  • It also allowed me to automate several processes
Read full review
ScreenShots