What users are saying about
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Top Rated
105 Ratings
31 Ratings

Auvik

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Top Rated
105 Ratings
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Score 9 out of 100
31 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Network Performance Monitoring

    7.6

    Auvik

    76%

    Pulseway

    Feature Set Not Supported
    N/A
    Auvik ranks higher in 10/10 features

    Automated network device discovery

    8.1
    81%
    82 Ratings
    N/A
    0 Ratings

    Network monitoring

    8.3
    83%
    82 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    7.5
    75%
    65 Ratings
    N/A
    0 Ratings

    Alerts

    7.9
    79%
    81 Ratings
    N/A
    0 Ratings

    Network capacity planning

    7.2
    72%
    67 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    7.1
    71%
    50 Ratings
    N/A
    0 Ratings

    Network mapping

    8.0
    80%
    80 Ratings
    N/A
    0 Ratings

    Customizable reports

    6.8
    68%
    59 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    7.3
    73%
    66 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    7.6
    76%
    76 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Pulseway is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.7

    Auvik

    87%
    95 Ratings
    9.5

    Pulseway

    95%
    11 Ratings

    Likelihood to Renew

    9.1

    Auvik

    91%
    1 Rating

    Pulseway

    N/A
    0 Ratings

    Usability

    7.3

    Auvik

    73%
    1 Rating
    10.0

    Pulseway

    100%
    2 Ratings

    Availability

    9.1

    Auvik

    91%
    1 Rating

    Pulseway

    N/A
    0 Ratings

    Performance

    8.2

    Auvik

    82%
    1 Rating

    Pulseway

    N/A
    0 Ratings

    Support Rating

    9.2

    Auvik

    92%
    3 Ratings
    9.5

    Pulseway

    95%
    2 Ratings

    Product Scalability

    9.1

    Auvik

    91%
    1 Rating

    Pulseway

    N/A
    0 Ratings

    Likelihood to Recommend

    Auvik

    We find Auvik is well suited for smaller networks. Larger networks tend to get cluttered in the dashboard. You can zoom in but the 64,000 foot view can look overwhelming. The ability to filer network segments was eyeopening in the presentation and will be something we will likely start following up on
    Tim Smith | TrustRadius Reviewer

    Pulseway

    Pulseway is well suited for just about any situation where there is a need to remotely monitor and manage computers. The most basic features are available to anyone with a free account, so even a home user can set it up and use to keep an eye on computers. The more sophisticated features require a fairly inexpensive subscription, but are well worth the cost for a business wanting to monitor the health of their servers, etc.My experience with Pulseway is limited to using it in situations where there are fewer than a dozen or so computers/servers being monitored. I'm not really sure how well it scales up, so I can't say if it is a good solution for a large corporation with hundreds or thousands of machines that need to be monitored.
    Richard Hogan | TrustRadius Reviewer

    Pros

    Auvik

    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Anonymous | TrustRadius Reviewer

    Pulseway

    • Running windows updates: Pulseway really helps us keep our end-user devices up to date, without the need to handle each device individually.
    • Sending notifications on our servers really helps with taking care of issues before they cause downtime.
    • Pulseway's remote desktop client works very well, even over slower internet connections.
    Nathan Weber | TrustRadius Reviewer

    Cons

    Auvik

    • Feature request platform needs more management, I see lots of duplicates.
    • Pressing enter after typing my password should move to the 2FA screen, seems like an easy fix but still not.
    • Deploy on an RPi! Making sub-100$ Auvik appliances would be great instead of relying on workstations or containers.
    Marc-André Largie | TrustRadius Reviewer

    Pulseway

    • I would like to be able to connect to the managed system's console if the app's capabilities still don't meet my needs.
    • I'd like for it to be easier to configure. Some operating systems, Linux for example, are not that easy to setup for disk space management. Windows and Mac are very easy to setup for it.
    • I'd like to be able to configure process restarts in case of a failure.
    Kenneth Hess | TrustRadius Reviewer

    Pricing Details

    Auvik

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Auvik Editions & Modules

    Additional Pricing Details

    Pulseway

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $176 per endpoint

    Pulseway Editions & Modules

    Edition
    Enterprise1.761
    1. per endpoint
    Additional Pricing Details
    Pay as you go. No hidden fees or contracts. Term based discounts!

    Likelihood to Renew

    Auvik

    Auvik 9.1
    Based on 1 answer
    Because it's an amazing product.
    Matt Kopp | TrustRadius Reviewer

    Pulseway

    No score
    No answers yet
    No answers on this topic

    Usability

    Auvik

    Auvik 7.3
    Based on 1 answer
    The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
    Anonymous | TrustRadius Reviewer

    Pulseway

    Pulseway 10.0
    Based on 2 answers
    Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Auvik

    Auvik 9.1
    Based on 1 answer
    We have never had a major outage or impact that was noticeable.
    Anonymous | TrustRadius Reviewer

    Pulseway

    No score
    No answers yet
    No answers on this topic

    Performance

    Auvik

    Auvik 8.2
    Based on 1 answer
    Pages can be slow to load on larger sites but tends to be fine for most clients.
    Anonymous | TrustRadius Reviewer

    Pulseway

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Auvik

    Auvik 9.2
    Based on 3 answers
    Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
    Anonymous | TrustRadius Reviewer

    Pulseway

    Pulseway 9.5
    Based on 2 answers
    I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
    Richard Hogan | TrustRadius Reviewer

    Alternatives Considered

    Auvik

    Coding your own network monitors won't scale up without a team. I would rather do less work for more time aka money. What's more to say here, Auvik is a GUI, Monitor, Reporting system, Remote access tool, Password storage, mass tool, and more all in one, well worth the price tag.
    Sean Grossnicklaus | TrustRadius Reviewer

    Pulseway

    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Brian Heersink | TrustRadius Reviewer

    Scalability

    Auvik

    Auvik 9.1
    Based on 1 answer
    Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring.On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
    Anonymous | TrustRadius Reviewer

    Pulseway

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Auvik

    • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
    Brad Kiehne | TrustRadius Reviewer

    Pulseway

    • Simplified management of helpdesk queries made for improved customer satisfaction
    • Simplicity of reporting on client tickets helped reveal common faults and training requirements
    • Reduced costs of server management with excellent server monitoring, reporting and the ability to complete real world server management tasks simply
    Alex Taylor | TrustRadius Reviewer

    Screenshots

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