What users are saying about
4 Ratings
27 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Auvik

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.
Drew Hackworth | TrustRadius Reviewer

Pulseway

Pulseway is well suited for just about any situation where there is a need to remotely monitor and manage computers. The most basic features are available to anyone with a free account, so even a home user can set it up and use to keep an eye on computers. The more sophisticated features require a fairly inexpensive subscription, but are well worth the cost for a business wanting to monitor the health of their servers, etc.My experience with Pulseway is limited to using it in situations where there are fewer than a dozen or so computers/servers being monitored. I'm not really sure how well it scales up, so I can't say if it is a good solution for a large corporation with hundreds or thousands of machines that need to be monitored.
Richard Hogan | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Auvik
Pulseway
10.0
Remote monitoring
Auvik
Pulseway
10.0
Network device monitoring
Auvik
Pulseway
10.0
Multiple Server Monitoring
Auvik
Pulseway
10.0
Multi-device monitoring
Auvik
Pulseway
10.0
Automated alerts and notifications
Auvik
Pulseway
10.0

Management Tasks

Auvik
Pulseway
9.3
Patch Management
Auvik
Pulseway
10.0
Service configuration management
Auvik
Pulseway
10.0
Software and hardware inventory
Auvik
Pulseway
8.5
Policy-based automation
Auvik
Pulseway
8.5

Reporting

Auvik
Pulseway
7.3
Performance data reports
Auvik
Pulseway
7.0
Customizable reporting
Auvik
Pulseway
6.5
Data visualization
Auvik
Pulseway
7.5
Risk analysis
Auvik
Pulseway
8.0

Security

Auvik
Pulseway
7.3
Data backup and recovery
Auvik
Pulseway
6.0
Antivirus and malware management
Auvik
Pulseway
7.5
Adinistraor access control
Auvik
Pulseway
8.5

Pros

Auvik

  • Setup is easy
  • Integrates with Connectwise
  • Integrates with IT Glue
Jeff Aiken | TrustRadius Reviewer

Pulseway

  • Easy To implement.
  • Easy to use, even for non-technical users.
  • Automation. Set tasks to happen based on different triggers, like a service crash.
  • The mobile application is very convenient and easy to use.
  • The Windows Server Module integration is very convenient, especially if you run a local domain.
Marouane Tohme | TrustRadius Reviewer

Cons

Auvik

  • SNMP traps (not an advertised feature)
  • Endpoint monitoring (not an advertised feature)
Drew Hackworth | TrustRadius Reviewer

Pulseway

  • It would be nice if they increased their scope of supported third-party apps.
  • It would be great if they would create an ios app for their ticket system.
  • If they could possibly build in a location service for tracking devices, that would be helpful.
  • If they had two-factor authentication, it would be nice.
Nathan Weber | TrustRadius Reviewer

Usability

Auvik

No score
No answers yet
No answers on this topic

Pulseway

Pulseway 10.0
Based on 2 answers
Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.
Anonymous | TrustRadius Reviewer

Support Rating

Auvik

No score
No answers yet
No answers on this topic

Pulseway

Pulseway 9.5
Based on 2 answers
I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.
Richard Hogan | TrustRadius Reviewer

Alternatives Considered

Auvik

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.
Jeff Aiken | TrustRadius Reviewer

Pulseway

Pulseway is best suited for small to mid-size organizations. Its design and cost structure lend themselves to being extremely useful for organizations that don't have a huge IT team but have significant IT infrastructure. Most other tools are more difficult to implement or have a much higher cost. Pulseway is the best of both worlds.
Mikel Seidl | TrustRadius Reviewer

Return on Investment

Auvik

  • Better customer experiences
  • Simplicity addressing network concerns
  • Automated network discovery and documentation
Drew Hackworth | TrustRadius Reviewer

Pulseway

  • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
  • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
  • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
Kenneth Hess | TrustRadius Reviewer

Screenshots

Pricing Details

Auvik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Auvik Editions & Modules

Additional Pricing Details

Pulseway

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pulseway Editions & Modules

Edition
Enterprise1.761
  1. per endpoint
Additional Pricing Details
Pay as you go. No hidden fees or contracts. Term based discounts!

Rating Summary

Add comparison