Auvik vs. SecureLink Enterprise Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Auvik
Score 8.4 out of 10
N/A
Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A
SecureLink Enterprise Access
Score 9.0 out of 10
N/A
SecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
Pricing
AuvikSecureLink Enterprise Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AuvikSecureLink Enterprise Access
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.
More Pricing Information
Community Pulse
AuvikSecureLink Enterprise Access
Top Pros
Top Cons
Features
AuvikSecureLink Enterprise Access
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Auvik
7.7
106 Ratings
7% below category average
SecureLink Enterprise Access
-
Ratings
Automated network device discovery9.5105 Ratings00 Ratings
Network monitoring8.8106 Ratings00 Ratings
Baseline threshold calculation7.883 Ratings00 Ratings
Alerts8.4105 Ratings00 Ratings
Network capacity planning7.683 Ratings00 Ratings
Packet capture analysis7.265 Ratings00 Ratings
Network mapping8.4104 Ratings00 Ratings
Customizable reports4.778 Ratings00 Ratings
Wireless infrastructure monitoring7.485 Ratings00 Ratings
Hardware health monitoring7.696 Ratings00 Ratings
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AuvikSecureLink Enterprise Access
Small Businesses
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Score 9.0 out of 10
Medium-sized Companies
Nmap
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Score 8.8 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.7 out of 10
Enterprises
Nmap
Nmap
Score 8.8 out of 10
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Score 8.7 out of 10
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User Ratings
AuvikSecureLink Enterprise Access
Likelihood to Recommend
8.4
(118 ratings)
8.3
(2 ratings)
Likelihood to Renew
9.8
(2 ratings)
8.6
(2 ratings)
Usability
7.3
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
9.0
(1 ratings)
Support Rating
9.6
(4 ratings)
9.0
(1 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AuvikSecureLink Enterprise Access
Likelihood to Recommend
Auvik Networks Inc.
Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
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SecureLink
It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
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Pros
Auvik Networks Inc.
  • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
  • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
  • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
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SecureLink
  • Easy to setup on a client PC or server for access
  • Organizes client connections by gatekeeper so it is easy to find what you need
  • File transfer option is great for uploading files to client servers
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Cons
Auvik Networks Inc.
  • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
  • Better global settings that can be pushed to multiple client organizations
  • Security groups/RBAC for user permissions across multiple clients
  • Ability to change the URL
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SecureLink
  • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
  • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
  • I would love to see an App. I know they are working on this as well.
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Likelihood to Renew
Auvik Networks Inc.
Because it's an amazing product.
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SecureLink
We are happy using securelink to access our client environments
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Usability
Auvik Networks Inc.
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
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SecureLink
No answers on this topic
Reliability and Availability
Auvik Networks Inc.
We have never had a major outage or impact that was noticeable.
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SecureLink
No answers on this topic
Performance
Auvik Networks Inc.
Pages can be slow to load on larger sites but tends to be fine for most clients.
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SecureLink
No answers on this topic
Support Rating
Auvik Networks Inc.
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
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SecureLink
The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
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Alternatives Considered
Auvik Networks Inc.
Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
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SecureLink
Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
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Scalability
Auvik Networks Inc.
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
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SecureLink
No answers on this topic
Return on Investment
Auvik Networks Inc.
  • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
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SecureLink
  • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
  • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
  • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
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ScreenShots

Auvik Screenshots

Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.