What users are saying about
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Top Rated
126 Ratings
133 Ratings

Auvik

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Top Rated
126 Ratings
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Score 9.2 out of 100
133 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Network Performance Monitoring

    7.7

    Auvik

    77%

    Zabbix

    Feature Set Not Supported
    N/A
    Auvik ranks higher in 10/10 features

    Automated network device discovery

    8.2
    82%
    91 Ratings
    N/A
    0 Ratings

    Network monitoring

    8.3
    83%
    91 Ratings
    N/A
    0 Ratings

    Baseline threshold calculation

    7.6
    76%
    72 Ratings
    N/A
    0 Ratings

    Alerts

    8.0
    80%
    90 Ratings
    N/A
    0 Ratings

    Network capacity planning

    7.3
    73%
    71 Ratings
    N/A
    0 Ratings

    Packet capture analysis

    7.2
    72%
    55 Ratings
    N/A
    0 Ratings

    Network mapping

    8.0
    80%
    89 Ratings
    N/A
    0 Ratings

    Customizable reports

    6.8
    68%
    66 Ratings
    N/A
    0 Ratings

    Wireless infrastructure monitoring

    7.4
    74%
    73 Ratings
    N/A
    0 Ratings

    Hardware health monitoring

    7.7
    77%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Auvik is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Zabbix is rated higher in 1 area: Likelihood to Renew

    Likelihood to Recommend

    9.3

    Auvik

    93%
    104 Ratings
    8.5

    Zabbix

    85%
    21 Ratings

    Likelihood to Renew

    9.6

    Auvik

    96%
    2 Ratings
    10.0

    Zabbix

    100%
    2 Ratings

    Usability

    7.3

    Auvik

    73%
    1 Rating

    Zabbix

    N/A
    0 Ratings

    Availability

    9.1

    Auvik

    91%
    1 Rating

    Zabbix

    N/A
    0 Ratings

    Performance

    8.2

    Auvik

    82%
    1 Rating

    Zabbix

    N/A
    0 Ratings

    Support Rating

    9.4

    Auvik

    94%
    4 Ratings
    5.7

    Zabbix

    57%
    8 Ratings

    Implementation Rating

    Auvik

    N/A
    0 Ratings
    6.0

    Zabbix

    60%
    2 Ratings

    Product Scalability

    9.1

    Auvik

    91%
    1 Rating

    Zabbix

    N/A
    0 Ratings

    Vendor post-sale

    10.0

    Auvik

    100%
    1 Rating

    Zabbix

    N/A
    0 Ratings

    Vendor pre-sale

    10.0

    Auvik

    100%
    1 Rating

    Zabbix

    N/A
    0 Ratings

    Likelihood to Recommend

    Auvik Networks Inc.

    Auvik is a fantastic product for MSPs looking to more effectively and efficiently monitor and manage their clients' network infrastructure. It is a great fit for MSPs serving SMBs. It is a less good fit for very small IT Support companies, clients with fewer than five network devices, or very large enterprises looking for an in-house network management solution.
    Read full review

    Zabbix

    Zabbix is very well suited for infrastructure monitoring i.e. the underlying host servers, basically, compute nodes. However, it has limited FM & PM capabilities for the workloads, i.e., the virtual machines (VMs). Zabbix has an easy-to-use GUI which can be explored easily & provides good filtering of the data.
    Read full review

    Pros

    Auvik Networks Inc.

    • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
    • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
    • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
    Read full review

    Zabbix

    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Read full review

    Cons

    Auvik Networks Inc.

    • Install and launch instructions, especially regarding shared collectors can be difficult to follow.
    • The branded colors of gray and black lines can be hard to understand and things with a higher contrast like green for good connections might be beneficial.
    • Persistent filters on the traffic insights dashboard would be useful.
    Read full review

    Zabbix

    • In a busy Zabbix environment, it can easily overwhelm the underlying database. Plan on having SSDs and a significant server infrastructure to keep up with more than a hundred hosts.
    • Building out Zabbix metrics that suit your environment can be very time consuming. When choosing a monitoring platform like Zabbix, expect a steep learning curve and to invest significant resources to make the tool valuable.
    • This is less important than it has been in the past, but current versions of Zabbix still do not handle IPMI checks of hardware very well. We needed to write our own wrapper for IPMI checks rather than using the built in IPMI poller.
    Read full review

    Pricing Details

    Auvik

    Starting Price

    Editions & Modules

    Auvik editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Zabbix

      Starting Price

      Editions & Modules

      Zabbix editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Auvik Networks Inc.

        Because it's an amazing product.
        Read full review

        Zabbix

        It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
        Read full review

        Usability

        Auvik Networks Inc.

        The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
        Read full review

        Zabbix

        No answers on this topic

        Reliability and Availability

        Auvik Networks Inc.

        We have never had a major outage or impact that was noticeable.
        Read full review

        Zabbix

        No answers on this topic

        Performance

        Auvik Networks Inc.

        Pages can be slow to load on larger sites but tends to be fine for most clients.
        Read full review

        Zabbix

        No answers on this topic

        Support Rating

        Auvik Networks Inc.

        Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
        Read full review

        Zabbix

        The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
        Read full review

        Implementation Rating

        Auvik Networks Inc.

        No answers on this topic

        Zabbix

        We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
        Read full review

        Alternatives Considered

        Auvik Networks Inc.

        I came onboard with Solarwinds already installed and running. It took me some time to learn my way around the Web interface. Nice product but a little convoluted for me. We weren't using it to it's full potential. It did work well for network monitoring, and configuration backups. Compared to Auvik, the interface of Auvik is cleaner and easier to navigate. Not needing to connect to the VPN to view is also a big advantage. We evaluated both Darktrace and LogRhythm before evaluating Auvik. Both of these products were impressive but required a little more configuration time at initial setup. The biggest reason for deciding on Auvik was the price to be honest. Auvik beat the others pricing by over 50% easily. As impressive as the others were, after evaluating Auvik, we were skeptical that the price would be too high just like the others. Needless to say, we were pleasantly surprised and was a no brainer on our final decision to pursue Auvik
        Read full review

        Zabbix

        We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
        Read full review

        Scalability

        Auvik Networks Inc.

        Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
        Read full review

        Zabbix

        No answers on this topic

        Return on Investment

        Auvik Networks Inc.

        • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
        Read full review

        Zabbix

        • Zabbix simply makes it easier to identify, and subsequently resolve problems quickly
        • Zabbix gives one web page to look at to see a list of all on-going issue in a single place
        • Zabbix can automate response to alerts. For example, Zabbix allows you the customization to take a monitored server out of production rotation if it is identified as unhealthy
        Read full review

        Screenshots

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