Avail vs. Yardi Voyager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avail
Score 10.0 out of 10
N/A
Avail is a rental property management system for DIY landlords from the company of the same name in Chicago.N/A
Yardi Voyager
Score 7.7 out of 10
N/A
Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has 4,000 employees and 35 offices around the world.N/A
Pricing
AvailYardi Voyager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AvailYardi Voyager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AvailYardi Voyager
Top Pros
Top Cons

No answers on this topic

Best Alternatives
AvailYardi Voyager
Small Businesses
Dotloop
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Score 9.5 out of 10
Dotloop
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Score 9.5 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
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Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvailYardi Voyager
Likelihood to Recommend
10.0
(1 ratings)
8.5
(17 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.3
(4 ratings)
Support Rating
10.0
(1 ratings)
7.5
(6 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AvailYardi Voyager
Likelihood to Recommend
Avail
We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.
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Yardi
Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.
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Pros
Avail
  • Rent collecting
  • Distributing listing to multiple sites
  • Tenant screening
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Yardi
  • Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
  • Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
  • It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.
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Cons
Avail
  • UI can take a little while to get used to
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Yardi
  • In my experience there's a fairly steep learning curve for a new user to be able to navigate the system
  • While there's diverse functionality, many items seem buried in menus or obscure places, particularly the first time you're trying to find them
  • Getting used to the refresh functionality in some parts of the system can be challenging if you're used to a system that automatically updates when new filters are applied
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Likelihood to Renew
Avail
No answers on this topic
Yardi
We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central
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Usability
Avail
No answers on this topic
Yardi
I'm coming from the perspective of a fairly tech-adept person, so I didn't find the system too hard to learn. That said, I do feel some of the buried menus and the system's own internal search feature could use some improvement, but I have that feeling about the vast majority of CRMs I've ever used. There may be a little bit of a struggle to onboard/train up someone who isn't used to this sort of system, but once up and going it should be smooth sailing.
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Support Rating
Avail
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.
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Yardi
The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.
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Implementation Rating
Avail
No answers on this topic
Yardi
If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.
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Alternatives Considered
Avail
No answers on this topic
Yardi
Onesite was broken, a lot. Yardi Voyager has been a much more stable platform. We have been operational for 3 years now and I cannot say that we have had any software downtime in 3 Years. But with Onesite, it was common to be down at least once a month for something that was not working correctly.
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Return on Investment
Avail
  • Rent collected on time
  • Tenants found quickly and easily screened
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Yardi
  • We initially moved to Yardi from paper ledgers. This had a tremendous time-saving effect.
  • Product was confusing and required training for some of our older staff members.
  • Clients that used the product were initially hesitant to pay for the added cost, but with time were able to see the benefit to their software.
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ScreenShots