What users are saying about
1 Rating
63 Ratings
1 Rating
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Score 10 out of 100
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Attribute Ratings

  • Avail is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

Avail

100%
1 Rating
8.4

Yardi Voyager

84%
17 Ratings

Likelihood to Renew

Avail

N/A
0 Ratings
9.0

Yardi Voyager

90%
1 Rating

Usability

Avail

N/A
0 Ratings
7.3

Yardi Voyager

73%
4 Ratings

Support Rating

10.0

Avail

100%
2 Ratings
7.6

Yardi Voyager

76%
7 Ratings

Implementation Rating

Avail

N/A
0 Ratings
8.0

Yardi Voyager

80%
2 Ratings

Likelihood to Recommend

Avail

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.
Anonymous | TrustRadius Reviewer

Yardi Voyager

Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.
Anonymous | TrustRadius Reviewer

Pros

Avail

  • Rent collecting
  • Distributing listing to multiple sites
  • Tenant screening
Anonymous | TrustRadius Reviewer

Yardi Voyager

  • Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
  • Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
  • It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.
Anonymous | TrustRadius Reviewer

Cons

Avail

  • UI can take a little while to get used to
Anonymous | TrustRadius Reviewer

Yardi Voyager

  • In my experience there's a fairly steep learning curve for a new user to be able to navigate the system
  • While there's diverse functionality, many items seem buried in menus or obscure places, particularly the first time you're trying to find them
  • Getting used to the refresh functionality in some parts of the system can be challenging if you're used to a system that automatically updates when new filters are applied
Maria Clara Daly | TrustRadius Reviewer

Pricing Details

Avail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Yardi Voyager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Avail

No score
No answers yet
No answers on this topic

Yardi Voyager

Yardi Voyager 9.0
Based on 1 answer
We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central
Anonymous | TrustRadius Reviewer

Usability

Avail

No score
No answers yet
No answers on this topic

Yardi Voyager

Yardi Voyager 7.3
Based on 4 answers
I'm coming from the perspective of a fairly tech-adept person, so I didn't find the system too hard to learn. That said, I do feel some of the buried menus and the system's own internal search feature could use some improvement, but I have that feeling about the vast majority of CRMs I've ever used. There may be a little bit of a struggle to onboard/train up someone who isn't used to this sort of system, but once up and going it should be smooth sailing.
Maria Clara Daly | TrustRadius Reviewer

Support Rating

Avail

Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.
Anonymous | TrustRadius Reviewer

Yardi Voyager

Yardi Voyager 7.6
Based on 7 answers
The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.
Anonymous | TrustRadius Reviewer

Implementation Rating

Avail

No score
No answers yet
No answers on this topic

Yardi Voyager

Yardi Voyager 8.0
Based on 2 answers
If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avail

No answers on this topic

Yardi Voyager

Onesite was broken, a lot. Yardi Voyager has been a much more stable platform. We have been operational for 3 years now and I cannot say that we have had any software downtime in 3 Years. But with Onesite, it was common to be down at least once a month for something that was not working correctly.
John Dennis | TrustRadius Reviewer

Return on Investment

Avail

  • Rent collected on time
  • Tenants found quickly and easily screened
Anonymous | TrustRadius Reviewer

Yardi Voyager

  • We initially moved to Yardi from paper ledgers. This had a tremendous time-saving effect.
  • Product was confusing and required training for some of our older staff members.
  • Clients that used the product were initially hesitant to pay for the added cost, but with time were able to see the benefit to their software.
Anonymous | TrustRadius Reviewer

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