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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avalara

    Score8.4 out of 10
    N/AAvalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

    $69

    per month per state

    MYOB

    Score8.3 out of 10
    N/AMYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.

    $11

    per month

    Pricing
    AvalaraMYOB
    Editions & Modules
    Core Compliance + SST
    $69
    per month per state
    Core Compliance
    $79
    per month per state
    Custom
    Custom
    per year
    Solo
    $11
    per month
    Lite
    $34
    per month
    Pro
    $63
    per month
    Premier
    $88.50
    per month
    Account Right Plus
    $150
    per month
    Offerings
    Pricing Offerings
    AvalaraMYOB
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsCore Compliance: $79/state/month - Avalara AvaTax with AvaTax Exemptions for exemption management - Avalara Managed Returns — filing, remittance, and notice management - Compliance support and audit readiness - Business system integrations (ERP, ecommerce, accounting) - Nexus monitoring across all 50 states *Annual revenue less than $50M; Limited integrations Core Compliance + SST Services: $69/state/month - Everything in Core Compliance package - SST program enrollment - State-sponsored registration in participating SST states - Tax calculation in SST states — state-funded for qualifying sellers - Returns filing and remittance in participating states — states cover the cost - Avalara-backed liability for calculation errors in participating SST states - Audit support — audit inquiries handled by Avalara on your behalf - Single registration ID across all participating SST states *Annual revenue less than $50M; Limited integrations Custom: - A solution configured to your specific business scope and compliance needs - Advanced compliance support for complex tax scenarios - Multi-entity management and consolidated reporting - Customized services and workflow configuration - Dedicated compliance guidance and support *Custom plans are flexible and include integration with the systems your business uses. Avalara has 1,400+ signed partner integrations.—
    More Pricing Information
    Features
    AvalaraMYOB
    Type of tax
    Comparison of Type of tax features of Avalara and MYOB
    Feature
    Avalara
    8.2
    386 Ratings
    7% above category average
    MYOB
    -
    Ratings
    Sales and Use Taxes9.1381 Ratings00 Ratings
    Cross-border Taxes7.888 Ratings00 Ratings
    VAT / GST Taxes7.674 Ratings00 Ratings
    Energy and Fuel Taxes8.331 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Avalara and MYOB
    Feature
    Avalara
    8.0
    405 Ratings
    3% above category average
    MYOB
    -
    Ratings
    Geolocation for Tax Assessment8.3227 Ratings00 Ratings
    3rd-Party Software Integrations8.3303 Ratings00 Ratings
    Tax Data Reporting8.1354 Ratings00 Ratings
    Compliance Administration Management7.9261 Ratings00 Ratings
    Tax Exemption Processing8.0267 Ratings00 Ratings
    Tax Document Management8.4283 Ratings00 Ratings
    Complex Tax Scenario Management6.6177 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Avalara and MYOB
    Feature
    Avalara
    -
    Ratings
    MYOB
    10.0
    12 Ratings
    28% above category average
    Pay calculation00 Ratings10.012 Ratings
    Benefit plan administration00 Ratings10.08 Ratings
    Direct deposit files00 Ratings10.010 Ratings
    Salary revision and increment management00 Ratings10.08 Ratings
    Reimbursement management00 Ratings10.08 Ratings
    Customization
    Comparison of Customization features of Avalara and MYOB
    Feature
    Avalara
    -
    Ratings
    MYOB
    10.0
    7 Ratings
    28% above category average
    API for custom integration00 Ratings10.07 Ratings
    Plug-ins00 Ratings10.06 Ratings
    Security
    Comparison of Security features of Avalara and MYOB
    Feature
    Avalara
    -
    Ratings
    MYOB
    10.0
    12 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.011 Ratings
    Role-based user permissions00 Ratings10.012 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Avalara and MYOB
    Feature
    Avalara
    -
    Ratings
    MYOB
    10.0
    12 Ratings
    24% above category average
    Dashboards00 Ratings10.011 Ratings
    Standard reports00 Ratings10.012 Ratings
    Custom reports00 Ratings10.011 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Avalara and MYOB
    Feature
    Avalara
    -
    Ratings
    MYOB
    9.1
    16 Ratings
    18% above category average
    Accounts payable00 Ratings10.016 Ratings
    Accounts receivable00 Ratings10.016 Ratings
    Cash management00 Ratings10.015 Ratings
    Bank reconciliation00 Ratings10.016 Ratings
    Expense management00 Ratings10.012 Ratings
    Time tracking00 Ratings6.07 Ratings
    Fixed asset management00 Ratings10.09 Ratings
    Multi-currency support00 Ratings10.08 Ratings
    Multi-division support00 Ratings10.07 Ratings
    Regulations compliance00 Ratings10.09 Ratings
    Electronic tax filing00 Ratings5.19 Ratings
    Self-service portal00 Ratings6.37 Ratings
    Global Financial Support00 Ratings10.06 Ratings
    Primary and Secondary Ledgers00 Ratings10.08 Ratings
    Intercompany Accounting00 Ratings10.06 Ratings
    Localizations00 Ratings10.06 Ratings
    Journals and Reconciliations00 Ratings10.012 Ratings
    Enterprise Accounting00 Ratings2.84 Ratings
    Configurable Accounting00 Ratings10.09 Ratings
    Centralized Rules Framework00 Ratings10.04 Ratings
    Standardized Processes00 Ratings10.08 Ratings
    Inventory Management
    Comparison of Inventory Management features of Avalara and MYOB
    Feature
    Avalara
    -
    Ratings
    MYOB
    10.0
    9 Ratings
    32% above category average
    Inventory tracking00 Ratings10.09 Ratings
    Automatic reordering00 Ratings10.06 Ratings
    Location management00 Ratings10.06 Ratings
    Manufacturing module00 Ratings10.06 Ratings
    Order Management
    Comparison of Order Management features of Avalara and MYOB
    Feature
    Avalara
    -
    Ratings
    MYOB
    10.0
    7 Ratings
    30% above category average
    Pricing00 Ratings10.07 Ratings
    Order entry00 Ratings10.07 Ratings
    Credit card processing00 Ratings10.06 Ratings
    Cost of goods sold00 Ratings10.07 Ratings
    Order Orchestration00 Ratings10.05 Ratings
    End-to-end order visibility00 Ratings10.05 Ratings
    Order exception Resolution00 Ratings10.05 Ratings
    Best Alternatives
    AvalaraMYOB
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    Accounting Seed
    Score9 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AvalaraMYOB
    Likelihood to Recommend
    8.4
    (568 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    10.0
    (37 ratings)
    9.5
    (2 ratings)
    Usability
    8.7
    (560 ratings)
    10.0
    (15 ratings)
    Availability
    8.3
    (11 ratings)
    -
    (0 ratings)
    Performance
    8.3
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (25 ratings)
    1.2
    (14 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.4
    (199 ratings)
    5.0
    (1 ratings)
    Configurability
    8.1
    (8 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (14 ratings)
    1.0
    (1 ratings)
    Product Scalability
    9.4
    (10 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.5
    (11 ratings)
    -
    (0 ratings)
    User Testimonials
    AvalaraMYOB
    Likelihood to Recommend
    Avalara
    In my opinion, the worst customer service and fraudulent withdrawal from our bank account. We've used Avalara for 3 years. When our renewal came up, we were considering other options. They sent an email stating we had to request a new contract, I sent the request and followed up. There was no response from Avalara so our contract price was unknown. I waited to hear from them and ended up canceling within their window, via the appropriate channels. I followed up multiple times, requesting cancellation confirmation and removal of our bank info (you can't self serve, although you can self serve add it). In my experience, they ignored me for 2 months until I posted publicly about their poor service. I changed our login information and migrated to another platform. In my experience, they withdrew funds from our bank account, the new provider said our taxes weren't paid and the funds are nowhere to be found. Avalara should have never withdrew the funds or billed me after I canceled. Beware of this company, in my opinion, they are non-responsive and unpleasant to deal with.
    Read full review
    MYOB
    MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
    Incentivized
    Read full review
    Pros
    Avalara
    • Establishes the connection with the appropriate municipal entity,
    • Provides ample time for review of the sales and use tax liability,
    • Submits the returns in accordance with the requirements of the respective municipal entity.
    • Maintains historical record of each remittance.
    • Allows for easy retrieval of past returns.
    Incentivized
    Read full review
    MYOB
    • MYOB is very easy to navigate and find the correct information.
    • The Help section was very straight forward and very easy to learn.
    • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
    Incentivized
    Read full review
    Cons
    Avalara
    • Avalara's State Registrations option is pretty expensive and should be quicker and cheaper
    • Avalara's State Filing Setup is not coordinated with their State Registrations, so you still have to set up manually what they just registered for you.
    • Even if Avalara has all of your data, they won't set up a state filing if you miss a deadline of the 20th of the current month they won't file that month, even though they have all of the transactions. (This could happen when a new state is selected for tax calculation but the state registration hasn't been completed yet.) They should allow you to set up the returns by the first of the month it is filed in at the least.
    • Avalara's extractor is very base and limited; it can't extract multiple lines into Avalara, it takes an entire invoice and inputs it as one line. We were told after frequent calls that it works that way by design. Those out there who file returns on a regular basis can identify the problem with this scenario and why this won't work for tax filing.
    Incentivized
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    MYOB
    • [In my opinion,] horrible interface to import data
    • [In my opinion,] user interface stuck in 1995
    • Needs improvement to usability
    • Contestant price increases
    • [In my opinion,] new in-app advertising is annoying
    • Countless different windows to do simple tasks like onboard an employee
    • [In my experience,] too slow
    Incentivized
    Read full review
    Likelihood to Renew
    Avalara
    Avalara is the best sales tax compliance product on the market. Avalara allows us to accurately comply with our sales and use tax obligations in an accurate and timely manner for a reasonable cost. Avatax is a versatile and helpful product. We also are looking forward to implementing the cross-border product.
    Incentivized
    Read full review
    MYOB
    Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
    Incentivized
    Read full review
    Usability
    Avalara
    Overall, Avalara has been an excellent resource for the company. We highly recommend it. Once you get familiar with the software it's not hard to navigate and use for your business' needs. There are reports for any type of tax detail you need from individual jurisdiction detail to a comprehensive summary of all states filing or not filing in.
    Incentivized
    Read full review
    MYOB
    Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
    Incentivized
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    Reliability and Availability
    Avalara
    I have been using Avalara for years and do not remember ever having an outage during working hours. The service is accurate and dependable.
    Read full review
    MYOB
    No answers on this topic
    Performance
    Avalara
    We do have trouble tying Avalara's reporting back to our POS, but we just got a new POS system and there are bugs we are still trying to work out within the POS system. I do not believe this is an Avalara issue
    Incentivized
    Read full review
    MYOB
    No answers on this topic
    Support Rating
    Avalara
    It does not [matter] how much you pay in support packages for Avalara, [from my experience] you will never receive timely response times. Additionally, [it seems to me] their support techs are not experienced and/or do not understand the nature of your issues. I have resolved the majority of my issues before the support team is able to.
    Incentivized
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    MYOB
    MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
    Read full review
    In-Person Training
    Avalara
    I wasn't here when they first started with Avalara.
    Incentivized
    Read full review
    MYOB
    No answers on this topic
    Online Training
    Avalara
    The videos go too fast; I kept having to pause them and go back. They don't allow for any practice transactions or provide training materials.
    Incentivized
    Read full review
    MYOB
    No answers on this topic
    Implementation Rating
    Avalara
    The rating of a 6 was not because I was displeased with Avalara's service or implementation team. The implementation process and implementation team were great. The issue I had with implementation was finding the time of an implementation specialist to devote to our account. With the fast growth of Avalara, my specialist always felt rushed which made me feel I did not get adequate time or support.
    Incentivized
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    MYOB
    No answers on this topic
    Alternatives Considered
    Avalara
    When I started with the company, they were using a version of CCH. This was my first experience with that program and I found it very cumbersome. It was unable to calculate multiple tax rates (this may have changed in the last 10 years) and while it filled out some of the tax returns for us, we still had to manipulate many and file them ourselves. Now we just verify that what we show in our system matches Avalara and hit approve and we are done for another month.
    Incentivized
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    MYOB
    Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
    Incentivized
    Read full review
    Scalability
    Avalara
    It is usable across all departments
    Incentivized
    Read full review
    MYOB
    No answers on this topic
    Return on Investment
    Avalara
    • With Avalara, manual tax reporting and calculations have been reduced drastically, reducing manual effort and increasing efficiency.
    • Since it is integrated with Sage Intacct, reporting in both Sage Intacct and Avalara is well balanced, and reporting with tax authorities has been handled well.
    Incentivized
    Read full review
    MYOB
    • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
    • With all of the relevant information in one place, it is easier to process payments.
    • Most of the business only have one person doing the payroll compared to the team effort.
    Incentivized
    Read full review
    ScreenShots

    Avalara Screenshots

    Screenshot of the Avalara portal homepageScreenshot of returns, appearing in the Avalara portalScreenshot of transactionsScreenshot of reportsScreenshot of jurisdiction details