Avanan vs. Cisco Secure Email Threat Defense

What it says, it provides. It has the Data leak prevention that is the major help while we have to deal with lot of clients at a time. It has the Secure Click that checks any embedded hyperlink so that when we work on emails we don't have to worry about the hidden security threats inside a email.

I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!

Incentivized

• The dashboard for Avanan makes all of the most important information easy to digest.
• Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
• The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.

Incentivized

• Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
• Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
• Creating unique policies that were tailored to block or allow emails from certain senders.
• Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
• Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
• Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
• Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.

Incentivized

• I only ever had one complaint, we had a few hiccups during the setup process. We have now been a customer for two years and have had no further issues. It is likely that the setup pain points have now been resolved as well. Overall the product does what it claims while providing a very intuitive interface.

Incentivized

• The creation of policies and order in which they are applied to incoming/outgoing email can sometimes be a little confusing.
• Testing of rules and/or configuration settings are done live. Would be nice to have a way of testing a rule and/or configuration before going live if possible.
• Searching and extracting emails with ease/simplicity for eDiscovery or security purposes would be an extra bonus.
• Having an easier method for setting up and sending secure emails.

Incentivized

Cost, need to make sure the cost is competitive for how many users are using email protection as we move users to MS Teams and don't rely so much on full access to email accounts (both sending and receiving internal and external).

Incentivized

Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.

Incentivized

The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.

Incentivized

Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs

Incentivized

Always been available as needed.

Incentivized

Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.

Incentivized

It's not all the time, on occasion the platform can delay email by seven to ten minutes.

Incentivized

Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.

Incentivized

Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot

Incentivized

There was no in person training.

Incentivized

Takes a lot to get a 10 out of 10.

Incentivized

Ensure system administration and exchange admin are up to speed on Avanan

Incentivized

Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.

Incentivized

Avanan has a one-click solution, which subscribers or clients use to deploy a new security update. Further, Avanan has the protection of any cloud application, which means, it bypasses any security threat and maintain the set safety processes. Finally, data leakage is a shield that Avanan has deployed, a very smooth process in the firm.

Incentivized

The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.

Incentivized

It does what they claim and then some.

Incentivized

• Improved risk mitigation by providing additional layer protection for M365.
• Easy to setup and configure. No expert knowledge required and no downtime required.
• Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.

Incentivized

• Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
• I currently have security and advanced malware protection to Office 365.
• Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.

Incentivized