Avast CloudCare vs. IBM MaaS360

It's well suited for any Windows environment. It doesn't slow the PC down and it's very effective at what it does.

Incentivized

Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.

Incentivized

• Keeps the anti-virus up to date.
• Daily reporting.
• Remote tools like RDP.

Incentivized

• Manage app deployment on mobile fleet of devices
• Manage all mobile devices and know where your fleet of devices are
• Solve simple issues like reset screen lock passcodes
• Protects company’s intellectual property
• Allows for easy deployment of mobile devices to remote users

Incentivized

• reporting on failed backup
• duplicate reporting
• false positives

Incentivized

• MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
• Expanding integrations with other systems to provide better support for a wider range of systems and platforms.

Incentivized

I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.

Incentivized

It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.

Incentivized

Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence

Incentivized

Never had an outage in 11 years of using this solution

Incentivized

typically very consistent but occasionaly some lag

Incentivized

MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.

Incentivized

The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes

Incentivized

To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.

Incentivized

Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.

Incentivized

Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.

Incentivized

Rock solid, consistent solution

Incentivized

We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly

Incentivized

• Positive: we have our customers supported better than ever
• Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
• We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.

Incentivized

• Seamless and instant onboarding for new employee's devices
• Ensuring secure access to corporate resources
• Asset Management of devices and their status
• Quick off boarding of employees leaving the company
• Help desk support for unlocking and locating devices
• Expense Management for Roaming

Incentivized