Avast Secure Web Gateway (SWG) vs. SAP Customer Data Solutions

I have been using [Avast Secure Web Gateway (SWG)] for a very long
time in my organization, it is very easy to use with having the interface
created on a very advanced module. Designed with much-modernized UI and dashboard
is very pleasing to use and to have the best experience on it.

Incentivized

It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions

Incentivized

• I have been using this platform in my organization for securing the network for a very long time and I am satisfied with their services and features.
• It helps me in blocking web threats before coming on the network automatically which saves my network from potential attack.
• Completely functional UI with having all the features to have a fast and secure working environment.

Incentivized

• SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
• The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
• SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.

Incentivized

• The major drawback of using Avast secure web gateway that it sometimes slows down the system in blocking web threats.
• Secondly, it is hard to set up the first time as it takes a lot of effort and time to completely integrate with the system to make it fully functional.
• Starting scanning the web application and organizing network in the background which talks a lot of memory and slows down the other processes.

Incentivized

• I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
• integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.

Incentivized

On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales

Incentivized

We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.

Customer Data Solutions availability has been pretty good, anytime there has been any issues like I mentioned before, support staff has been quickly avialable to help trouble shoot things. Customer data solutions has had very few outages during out time using it as well and when they happen it's a quick resolution.

Incentivized

There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.

We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.

because it was made directly in the company

Incentivized

They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.

There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning

There is a dedicated team for SAP setup that helps in providing specialized or customized services to the user. The platform's accessibility lets us obtain reports and information in real time so we reach clients at the proper moment by optimizing delivery time appealed to us the most.

Incentivized

because the platform actually allows you to scale at any time if designed following best practices

Incentivized

• I am facing a lot on my organization's websites that it shows a lot of ads on the screen which sometimes got a freeze on the page and takes the whole screen to play which is a lot of time-consuming and slows down the work.
• Avast Secure Web Gateway [(SWG)] is one of the best protection solutions available in the market to secure network traffic.

Incentivized

• Having a single, stremlined point of entry for the customers improves the overall customer experience
• By the same reason, maintenance costs are reduced because interventions focus on a single object
• It's versatile in its integration so there is no need to change the surrounding software ecosystem

Incentivized