Avast Small Business Cybersecurity Solutions vs. Bitdefender GravityZone

If a company is in
need of an anti-virus that would help them in saving their data against all
kinds of virus attacks then Avast is just a witty option. The utilization of
cyberspace is inevitable and it is necessary to make it secure and Avast is a
good option. There can be multiple powerful antivirus tools but the price of it
is highly suitable and is the cheapest among its competitors.

Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.

Incentivized

• Avast Business Antivirus does particularly well detecting any threads in real time in order to it's live scanner that's constantly detecting any changes in your system.
• Avast Business Antivirus is very good with your system resources saving you time when you are on demanding tasks that can make your system slow.
• Avast Business Antivirus is amazing keeping constantly updated with latest virus and threads definitions that can harm your system keeping it secure all the time.

• Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
• The cloud-based console provides for easy computer management and deployment.
• Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
• Computers can be grouped into different categories, with different policies automatically deployed to each category.
• Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.

Incentivized

• Alerts - these are handy for sure, but some alerts, when turned on, can flood your Inbox. I'd like to see a more granular approach that sets limits on how many times an alert will be delivered.
• Fingerprint access on the mobile app would be awesome.
• Aside from that, some of the menu paths are not straightforward. Like the install client creation can only be done from the dashboard (to my knowledge) when it should be done from the policy and/or device pages. Make the interface a little more intuitive.

Incentivized

• Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
• The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
• Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.

Incentivized

It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money

Incentivized

On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.

Incentivized

Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.

Incentivized

The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.

Incentivized

I gave this rating because after using this fantastic product. Everything is under my control and also all my databases are secure enough and also quite convenient to be managed. Thus, it’s a really good application in each and every regard that totally supports me in the best way.

Incentivized

Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.

Incentivized

The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

Incentivized

The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

Incentivized

We once had an experience of using the AVG AntiVirus Business Edition for eight months and we experienced something surprising that it was not effective and active much as the prices were also too low as compared to Avast Business Antivirus. In short, to explain, Avast Business Antivirus is just [an] amazing antivirus and is working well enough with our organization to protect our systems. From our side, Avast is the best antivirus platform to experience by any organization.

We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.

Incentivized

I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.

Incentivized

• With Avast Business Antivirus, we can focus on other things and not worry about virus and malware attacks
• The cost of deploying Avast Business Antivirus is low compared to what we can spend in the event of a malware or virus attack
• While it is not the cheapest option, it is worth the cost considering the level of protection and all the features that it offers.

Incentivized

• The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
• We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
• Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.

Incentivized