Avaya UCaaS vs. ConvergeOne Cloud Experience (C1CX)
Avaya UCaaS vs. ConvergeOne Cloud Experience (C1CX)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya UCaaS | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform. | $19.99 per month per user | |
ConvergeOne Cloud Experience (C1CX) | N/A | ConvergeOne provides a path to modernizing contact center, workforce optimization and unified communications solutions to an integrated, enterprise-class, cloud-based solution, providing a hybrid workforce experience for enhanced customer experience. | N/A |
Avaya UCaaS | ConvergeOne Cloud Experience (C1CX) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Avaya UCaaS | ConvergeOne Cloud Experience (C1CX) | |
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Top Pros | No answers on this topic | |
Top Cons |
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Avaya UCaaS | ConvergeOne Cloud Experience (C1CX) | |||||||||||||||||||||||||||
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Avaya UCaaS | ConvergeOne Cloud Experience (C1CX) | |
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Small Businesses | Nextiva Score 9.2 out of 10 | Nextiva Score 9.2 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Nextiva Score 9.2 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.7 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya UCaaS | ConvergeOne Cloud Experience (C1CX) | |
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Likelihood to Recommend | 7.7 (102 ratings) | - (0 ratings) |
Likelihood to Renew | 8.6 (5 ratings) | - (0 ratings) |
Usability | 6.5 (5 ratings) | - (0 ratings) |
Availability | 8.7 (4 ratings) | - (0 ratings) |
Performance | 6.1 (4 ratings) | - (0 ratings) |
Support Rating | 5.6 (84 ratings) | - (0 ratings) |
In-Person Training | 6.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.2 (4 ratings) | - (0 ratings) |
Configurability | 5.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.2 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.7 (2 ratings) | - (0 ratings) |
Avaya UCaaS | ConvergeOne Cloud Experience (C1CX) | |
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Likelihood to Recommend | Avaya | ConvergeOne No answers on this topic |
Pros | Avaya | ConvergeOne No answers on this topic |
Cons | Avaya | ConvergeOne No answers on this topic |
Likelihood to Renew | Avaya | ConvergeOne No answers on this topic |
Usability | Avaya | ConvergeOne No answers on this topic |
Reliability and Availability | Avaya | ConvergeOne No answers on this topic |
Performance | Avaya | ConvergeOne No answers on this topic |
Support Rating | Avaya | ConvergeOne No answers on this topic |
In-Person Training | Avaya | ConvergeOne No answers on this topic |
Online Training | Avaya | ConvergeOne No answers on this topic |
Implementation Rating | Avaya | ConvergeOne No answers on this topic |
Alternatives Considered | Avaya | ConvergeOne No answers on this topic |
Scalability | Avaya | ConvergeOne No answers on this topic |
Return on Investment | Avaya | ConvergeOne No answers on this topic |
ScreenShots |