Avaya UCaaS vs. Samespace
Avaya UCaaS vs. Samespace
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya UCaaS | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform. | $19.99 per month per user | |
Samespace | Mid-Size Companies (51-1,000 employees) | Samespace supports customer experience, and aims to increase agent productivity. Samespace integrates into a CRM to make contact center agile and adaptable, to make sales and support teams more productive with automation and streamlined workflows. The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics. | $50 per user per month, billed annually. Starting at 10 users. |
Avaya UCaaS | Samespace | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $50 per user per month | ||||||||||||||
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More Pricing Information |
Avaya UCaaS | Samespace | |
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Top Pros | No answers on this topic | |
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Avaya UCaaS | Samespace | |
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Small Businesses | Nextiva Business Phone Service Score 9.2 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya UCaaS | Samespace | |
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Likelihood to Recommend | 8.4 (99 ratings) | - (0 ratings) |
Likelihood to Renew | 8.5 (5 ratings) | - (0 ratings) |
Usability | 6.5 (5 ratings) | - (0 ratings) |
Availability | 8.7 (4 ratings) | - (0 ratings) |
Performance | 6.1 (4 ratings) | - (0 ratings) |
Support Rating | 7.3 (82 ratings) | - (0 ratings) |
In-Person Training | 6.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.1 (4 ratings) | - (0 ratings) |
Configurability | 5.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.2 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.7 (2 ratings) | - (0 ratings) |
Avaya UCaaS | Samespace | |
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Likelihood to Recommend | Avaya | Samespace No answers on this topic |
Pros | Avaya | Samespace No answers on this topic |
Cons | Avaya | Samespace No answers on this topic |
Likelihood to Renew | Avaya | Samespace No answers on this topic |
Usability | Avaya | Samespace No answers on this topic |
Reliability and Availability | Avaya | Samespace No answers on this topic |
Performance | Avaya | Samespace No answers on this topic |
Support Rating | Avaya | Samespace No answers on this topic |
In-Person Training | Avaya | Samespace No answers on this topic |
Online Training | Avaya | Samespace No answers on this topic |
Implementation Rating | Avaya | Samespace No answers on this topic |
Alternatives Considered | Avaya | Samespace No answers on this topic |
Scalability | Avaya | Samespace No answers on this topic |
Return on Investment | Avaya | Samespace No answers on this topic |
ScreenShots |