What users are saying about
8 Ratings
229 Ratings
8 Ratings
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Score 4.9 out of 100
229 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Avero

If you need to have a visual front end for anything that is not hard to set up then this is the product to use. It does require someone with some coding knowledge but if you don't [have that] I am sure support can help as needed. The 2-factor authentication is great once we went live.
Peter Norton {LION} | TrustRadius Reviewer

HotSchedules

For small to medium-sized companies HotSchedules works great when business is very static. If you are simply using HotSchedules for a schedule writing tool, it is phenomenal. However, it does miss the mark as a labor control software. Needs more controls to keep managers aware of spending versus historical sales data.
Anonymous | TrustRadius Reviewer

Pros

Avero

  • Tracks server check averages
  • Daily log book
  • Financial comparisons
Anonymous | TrustRadius Reviewer

HotSchedules

  • Communication is so simple on HotSchedules. Whether it is communicating a new schedule release, or a quick note about tonight's shift we as managers are able to easily communicate and know that it will reach our team through text notifications, or email notifications.
  • The Meal Break planning tool is very useful in being able to help our floor leaders clearly understand and plan for what breaks are needed throughout the shift. This allows them to come up with a strategic game plan quickly and spend more time with our guests.
  • Shift Swaps and Releases are so seamless. This is our favorite tool as it makes helping our team cover shifts extremely easy and painless. On the flip side it also makes staff who want more hours be able to find what is available in real time.
Anonymous | TrustRadius Reviewer

Cons

Avero

  • Once it is set up it's a bit cumbersome to tweak some of the canned reports.
  • Change colors in theme.
  • Secure log in during testing.
Peter Norton {LION} | TrustRadius Reviewer

HotSchedules

  • Clocking In and out can be a little slow. It takes longer to clock in then our previous method. Before we just had a card you swiped and it would clock you in. Took 2 seconds. Now with the Hotschdules method we use it take 30 seconds or so. Not a huge issue but it can add up if you have one computer and a line of employees waiting to clock in.
  • Time Cards. It does not allow you to view someones current time until the "punch" has ended. If the manager would like to check what time the employee clocked in/out from lunch they have to wait until the employee has clocked out for the day before the record is generated. As a shift lead you may send and employee to lunch but forget to note what time you sent them. Awhile passes and you feel like they should be back by now, so you want to go in and see what time they left for lunch but it does not show you that punch record because the employee is still "clocked in" they are just on their "Meal Break"
  • The ability to customize the restrictions for Clocking in and out. You can set it up so that employees can only clock in from a specific location, however if you have a manager who is allowed to work from home they would not be able to clock in without being at the same location as set in the software. It would be nice to see it able to be customized per user.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Avero

No score
No answers yet
No answers on this topic

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison | TrustRadius Reviewer

Usability

Avero

No score
No answers yet
No answers on this topic

HotSchedules

HotSchedules 8.6
Based on 12 answers
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
Frank Jameson | TrustRadius Reviewer

Support Rating

Avero

No score
No answers yet
No answers on this topic

HotSchedules

HotSchedules 8.9
Based on 4 answers
On rare occasions a phone call has been required to find the solution to a problem, the HotSchedules response staff have been helpful, courteous, and genuinely seem to care for their clients and take pride in what they do. The consistent development and fine tuning of the platform, interface, and mobile environment shows that this is not a program full of people who rest on their laurels.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avero

It was the only solution we had for our POS system that seemed reasonable. We liked that we could use it for multiple stores and didn't have to have the same POS for each
Anonymous | TrustRadius Reviewer

HotSchedules

I have not used any other Scheduling software for employees. As a campground manager in the summer season, we are using campground master for reservations. it is very similar in process to employee scheduling. the ability to the user of that program to set up their own parameters for time and reservations is something that would benefit the employee scheduling software.
Anonymous | TrustRadius Reviewer

Return on Investment

Avero

  • Increased our business 3x since we added a dashboard
  • Less need for staffing for manual reports
  • Mobile view is amazing!
Peter Norton {LION} | TrustRadius Reviewer

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski | TrustRadius Reviewer

Screenshots

Pricing Details

Avero

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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