What users are saying about
Top Rated
221 Ratings
Top Rated
221 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

HotSchedules

This product is well suited for all businesses, but definitely, one where the business deals with daily interactions with customers. Retail, restaurants, and amusement parks all would benefit from the scheduler and store log features.It probably would not be as beneficial in an office setting, unless it was strictly used for the scheduler feature. Also, if the operation is small in size (under 15 employees), I believe the price may prevent some from trying the product.
Frank Jameson profile photo

Pros

  • Dissemination of schedule to all individuals on staff using HotSchedules.
  • Allows staff to have flexibility in their schedule while ensuring that shifts are covered.
  • As changes/approvals are made the system updates, allowing for everyone to look at the schedule as it is in its current form.
Daniel Butte profile photo

Cons

  • Sometimes the HotSchedules system goes down for no apparent reason.
  • The updated scheduler interface is sometimes confusing.
  • The updated employee requested time off interface is more confusing and difficult to understand now than it used to be.
Sawyer Harrison profile photo

Likelihood to Renew

HotSchedules9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison profile photo

Usability

HotSchedules7.7
Based on 9 answers
Extremely easy to use
Abe Ruiz profile photo

Support

HotSchedules8.9
Based on 4 answers
HotSchedules Support is fast and VERY informative. I can generally solve any issue I have within 30 minutes or less. They are helpful and I do not have to go though MANY channels to a simple issue.
Frances (Franny) Spellman profile photo

Alternatives Considered

Not qualified enough in either.
Shannon Scally profile photo

Return on Investment

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski profile photo

Pricing Details

HotSchedules

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details