What users are saying about

HotSchedules

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Top Rated
217 Ratings

HotSchedules

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Top Rated
217 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

HotSchedules

Absolutely appropriate for restaurant workers. Less so for manufacturing, but it does gather the labor data effectively when everyone logs in properly.
Shannon Carpenter profile photo

Pros

  • It is a great scheduling platform. As its main focus, it is easy to use for management and our staff.
  • It makes managing requests for our staff very easy and efficient. For managers, it is simple to manage these requests.
  • Its reporting features are great. It's always nice to be able to quickly pull a report outlining just the information you are looking for.
Taylor Weber profile photo

Cons

  • The Time Clock feature could definitely use some help. We have to manually review each person's hours to make sure they didn't miss a punch. If we don't do this, it will manually clock them out at 4 am, in effect paying them for a very long day that they didn't work.
  • You should be able to copy and paste shifts when scheduling non-house shifts. Let's say I am scheduling for a special event and I need 10 servers in at 5 pm to serve, I have to manually enter all of those instead of being able to just schedule one and copy and paste it to everyone else.
  • When messaging, you should be able to respond to messages directly from your email like you can on Shift Note.
Taylor Weber profile photo

Likelihood to Renew

HotSchedules9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison profile photo

Usability

HotSchedules7.8
Based on 7 answers
6 Years of Experience provides me the insight on the upgrades and changes that HotSchedules has done to improve the experience of its users. There are so many features that we still have not started or used to the fullest, but we believe that we are currently getting a strong value out of the money that is paid for this product.
Frank Jameson profile photo

Support

HotSchedules8.9
Based on 4 answers
HotSchedules Support is fast and VERY informative. I can generally solve any issue I have within 30 minutes or less. They are helpful and I do not have to go though MANY channels to a simple issue.
Frances (Franny) Spellman profile photo

Alternatives Considered

We went straight to Hotschedules under the advisement of a former manager who had used several platforms and preferred this. It also seems that a lot of our employees were already familiar with the setup so it was easy to change from a paper schedule.
Charles Wessels profile photo

Return on Investment

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski profile photo

Pricing Details

HotSchedules

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details