AvidXchange vs. InvoiceBerry

For a company who is needing to transition from paper invoices/manual approvals to an electronic solution, AvidXchange is an excellent option. It is very functional and will highly improve your invoice capability, the speed of invoice processing, and will help your overall accounts payable department. It also makes auditing much easier, where auditors are able to easily search invoices, see approvals, payment status, etc.

Incentivized

InvoiceBerry helps in invoicing from individual resource billing to project and program level billing. Best fit for most billing and invoicing scenarios from small to enterprise businesses.

Incentivized

• Automation: Every part of Avid's process is automated through the use of workflows established by the AvidXchange administrator. This allows all vested entities to review and approve the payment of an invoice in a timely manner.
• Transparency: As an invoice goes through the review and approval process, every step is documented and available for review. This ensures all parties are appropriately vested in ensuring the timely approval of invoices for payment
• Accuracy: Automating the AP process has helped to minimize the risk for errors that occur through manual invoice entry and approval.

Incentivized

• Invoicing
• Accounts Receivable
• Bookkeeping
• Credit Card Processing

Incentivized

• I really wish there was a way for AvidXchange indexers to "get to know" the companies they index for. The indexing policies are such that it leaves little room for common sense and I do a fair share of correcting workflows and such.

Incentivized

• The support is often long to get.
• Reporting could be better and more sophisticated but the software is very cheap so it is probably normal.
• Some options could be added to the very basic design that we get.

Incentivized

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Incentivized

AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.

Incentivized

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

I have not used support too often but when I did, it was a big long to get the support I needed. But this is probably related to the cost we pay in general for the tool, it is a way of maintaining a very low cost by having fewer people to provide support. But the tool is so simple that we don't really have much support anyway. For our business, the cost is the first criteria so it is ok if support is not excellent.

Incentivized

At the time we moved to AvidXchange; CSI did not have the full functionality of processing invoice for payment. We only utilized them for specific vendor who took payments via virtual credit card. All invoices were processed in house by our AP Department.

It is much cheaper and InvoiceBerry is for very very small businesses. QuickBooks is simple but they keep upgrading their software now it is nice but the features can be challenging to learn and use so again, once the business o the size of the company gets bigger, QuickBooks might definitely be a better fit but as a small firm, Invoice Berry is perfect. The cost is a huge component for us so we liked it better at the moment.

Incentivized

• AvidXchange has saved us on payroll by making the process go from hours to minutes. It really cuts down the time needed to get invoices approved and into QB for payment.
• It is very easy to train employees to use which also saves time and money.

Incentivized

• Positive impact on the business through easy and seamless accounting processes.
• Ensured my business financial reports are accurate and up to date.
• Ensures I can create invoices with ease.

Incentivized