AvidXchange vs. Oracle Textura Payment Management

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed

For a GC that wants to make things easier for both the themselves and all subs, this is absolutely the best solution out there. Some GCs still approve changes using purchase orders rather than change orders and allow invoicing to occur at any time during the month However, they should change their process to align with Oracle Textura Payment Management's draws. Without a draw process and confirmed invoice submission along with ACH payments, we have had invoices lost, payments lost, and time lost from having to track all of it. I can't think of a reason it would not be appropriate.

Incentivized

• Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
• Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
• Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.

Incentivized

• AIA Billing
• ACH Payments
• SOV Management
• Communications
• User Management
• Compliance Holds

Incentivized

• AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
• The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
• The log enhancement follow-up procedure could use some work.

Incentivized

• Task Management needs a "Mark all as Read" or similar function. They pile up per job and are only able to be completed using certain links and processes.
• Payment Notification emails should include payment details including amount(s), joint check info, and check numbers.
• Projects should be able to be removed or archived by the subcontractor. We have jobs showing on our home page that are 3+ years since completion.
• Retention billing is very confusing and should be communicated more clearly. There should also be a button that allows for all retention to be billed at once rather than having to type in the amount per line item.
• Sub-Tiers should not be a menu to click through if there are no sub-tiers for a sub.

Incentivized

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Incentivized

AvidXchange is very easy to use and the customer service is always there is you need help or more training. New employees even comment on how easy it is to pickup the program.

Incentivized

Although there are minor improvements to be made, Oracle Textura Payment Management is far and away the easiest payment solution out there for any invoicing procedure that requires monthly draws.

Incentivized

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.

Incentivized

Oracle Textura Payment Management is better and more refined than similar products. Procore has a ton of other useful features and GCPay is straightforward with a simple UI. Like most things in tech, it comes down to user base and Oracle Textura Payment Management has the most jobs of ours using it meaning it has the biggest positive impact on our business.

Incentivized

• AvidXchange allows our office to be more productive on invoice approvals.
• Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
• You can approve invoices from anywhere as long as you have internet access.

Incentivized

• Oracle Textura Payment Management has dramatically improved our AR process (when the GC uses it). We wish that every job used it so we wouldn't have to deal with the dozens of builder-specific invoicing processes each month. Before Oracle Textura Payment Management, each builder had specific process we had to follow in order to get paid. After GCs started to use it, we have been able to consolidate multiple clients and jobs into a single easy-to-learn and easy-to-teach process that allows us to submit invoices easily and track when we are going to get paid.

Incentivized