What users are saying about
24 Ratings
6 Ratings
24 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Brian Murphy | TrustRadius Reviewer

ScaleFactor

I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
Kelly Graves | TrustRadius Reviewer

Feature Rating Comparison

Security

AvidXchange
ScaleFactor
9.5
Single sign-on capability
AvidXchange
ScaleFactor
9.5

Reporting & Analytics

AvidXchange
ScaleFactor
9.2
Dashboards
AvidXchange
ScaleFactor
8.0
Standard reports
AvidXchange
ScaleFactor
9.5
Custom reports
AvidXchange
ScaleFactor
10.0

General Ledger and Configurable Accounting

AvidXchange
ScaleFactor
9.1
Accounts payable
AvidXchange
ScaleFactor
9.8
Accounts receivable
AvidXchange
ScaleFactor
10.0
Cash management
AvidXchange
ScaleFactor
5.0
Bank reconciliation
AvidXchange
ScaleFactor
10.0
Expense management
AvidXchange
ScaleFactor
10.0
Multi-division support
AvidXchange
ScaleFactor
8.2
Regulations compliance
AvidXchange
ScaleFactor
9.5
Electronic tax filing
AvidXchange
ScaleFactor
10.0
Self-service portal
AvidXchange
ScaleFactor
8.0
Standardized Processes
AvidXchange
ScaleFactor
10.0

Inventory Management

AvidXchange
ScaleFactor
6.5
Inventory tracking
AvidXchange
ScaleFactor
6.5

Customization

AvidXchange
ScaleFactor
5.0
Plug-ins
AvidXchange
ScaleFactor
5.0

Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
Christina Honthy-Little | TrustRadius Reviewer

ScaleFactor

  • Delivering accurate financials quickly at the close of each month.
  • Getting small business's organized and set up for success.
  • Providing infrastructure and support at a fraction of the price of in-house talent.
Anonymous | TrustRadius Reviewer

Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
Suzanne Crockett | TrustRadius Reviewer

ScaleFactor

  • Seems to be a constant turnover in my team at ScaleFactor, which means a lot of explaining what our business does and needs again and again. And that means a lot of emails, disorganization and phone calls (Taking my time).
  • Chatbot doesn't seem to work well. Never answers the questions I'm in need of for a quick answer!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AvidXchange

AvidXchange 8.2
Based on 5 answers
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Anonymous | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Usability

AvidXchange

AvidXchange 8.2
Based on 1 answer
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Support Rating

AvidXchange

AvidXchange 8.2
Based on 2 answers
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Richard Maritt, CMCA, AMS | TrustRadius Reviewer

ScaleFactor

No score
No answers yet
No answers on this topic

Alternatives Considered

AvidXchange

We use concur for our credit card processing and looked at using them for invoices. Overall, we picked [AvidXchange] based on the timeline on which they process invoices and how they are quick to index and quick to print checks.
Kaycie Grindstaff | TrustRadius Reviewer

ScaleFactor

No answers on this topic

Return on Investment

AvidXchange

  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
Lori Babaz | TrustRadius Reviewer

ScaleFactor

  • Speed of back-office business activities has sped up significantly. Better decisions made faster.
  • Organizing and standardizing pesky aspects of running a business like employee expense tracking and accounts payable bill entry.
Kelly Graves | TrustRadius Reviewer

Screenshots

AvidXchange

Pricing Details

AvidXchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AvidXchange Editions & Modules

Edition
AvidXchange$5,0001
  1. per license
Additional Pricing Details

ScaleFactor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScaleFactor Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AvidXchange
9.0
ScaleFactor
8.6

Likelihood to Renew

AvidXchange
8.2
ScaleFactor

Usability

AvidXchange
8.2
ScaleFactor

Reliability and Availability

AvidXchange
9.0
ScaleFactor

Performance

AvidXchange
8.0
ScaleFactor

Support Rating

AvidXchange
8.2
ScaleFactor

Implementation Rating

AvidXchange
7.3
ScaleFactor

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