What users are saying about
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 31 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 8 reviews and ratings
Feature Set Ratings
Security
AvidXchange
Feature Set Not Supported
N/A
9.5
ScaleFactor
95%
ScaleFactor ranks higher in 1/1 features
ScaleFactor ranks higher in 1/1 features
Single sign-on capability
N/A
0 Ratings
9.5
95%
4 Ratings
Reporting & Analytics
AvidXchange
Feature Set Not Supported
N/A
9.7
ScaleFactor
97%
ScaleFactor ranks higher in 3/3 features
ScaleFactor ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
9.5
95%
5 Ratings
Standard reports
N/A
0 Ratings
9.5
95%
4 Ratings
Custom reports
N/A
0 Ratings
10.0
100%
2 Ratings
General Ledger and Configurable Accounting
AvidXchange
Feature Set Not Supported
N/A
9.4
ScaleFactor
94%
ScaleFactor ranks higher in 10/10 features
ScaleFactor ranks higher in 10/10 features
Accounts payable
N/A
0 Ratings
10.0
100%
4 Ratings
Accounts receivable
N/A
0 Ratings
9.0
90%
2 Ratings
Cash management
N/A
0 Ratings
9.0
90%
3 Ratings
Bank reconciliation
N/A
0 Ratings
9.5
95%
5 Ratings
Expense management
N/A
0 Ratings
9.5
95%
5 Ratings
Multi-division support
N/A
0 Ratings
9.0
90%
4 Ratings
Regulations compliance
N/A
0 Ratings
9.5
95%
4 Ratings
Electronic tax filing
N/A
0 Ratings
10.0
100%
3 Ratings
Self-service portal
N/A
0 Ratings
9.0
90%
4 Ratings
Standardized Processes
N/A
0 Ratings
10.0
100%
3 Ratings
Inventory Management
AvidXchange
Feature Set Not Supported
N/A
9.0
ScaleFactor
90%
ScaleFactor ranks higher in 1/1 features
ScaleFactor ranks higher in 1/1 features
Inventory tracking
N/A
0 Ratings
9.0
90%
4 Ratings
Customization
AvidXchange
Feature Set Not Supported
N/A
9.0
ScaleFactor
90%
ScaleFactor ranks higher in 1/1 features
ScaleFactor ranks higher in 1/1 features
Plug-ins
N/A
0 Ratings
9.0
90%
2 Ratings
Attribute Ratings
- AvidXchange is rated higher in 1 area: Support Rating
- ScaleFactor is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend
9.0
AvidXchange
90%
18 Ratings
9.5
ScaleFactor
95%
5 Ratings
Likelihood to Renew
8.2
AvidXchange
82%
5 Ratings
ScaleFactor
N/A
0 Ratings
Usability
8.2
AvidXchange
82%
1 Rating
9.5
ScaleFactor
95%
2 Ratings
Availability
9.0
AvidXchange
90%
2 Ratings
ScaleFactor
N/A
0 Ratings
Performance
8.0
AvidXchange
80%
2 Ratings
ScaleFactor
N/A
0 Ratings
Support Rating
8.2
AvidXchange
82%
4 Ratings
7.5
ScaleFactor
75%
2 Ratings
Implementation Rating
7.3
AvidXchange
73%
2 Ratings
ScaleFactor
N/A
0 Ratings
Likelihood to Recommend
AvidXchange
AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Director of JD Edwards Business Services
Island Hospitality ManagementHospitality, 5001-10,000 employees
ScaleFactor
I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
CFO (Chief Financial Officer)
Independent AdvisorFurniture, 1-10 employees
Pros
AvidXchange
- Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
- Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
- Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
Senior Property Manager
Newmark Grubb Knight FrankReal Estate, 10,001+ employees
ScaleFactor
- ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff
- Presenting data clearly.
Marketing manager
RckcofficialEducation Management, 201-500 employees
Cons
AvidXchange
- AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
- The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
- The log enhancement follow-up procedure could use some work.
Operations and Marketing Specialist
NAI Isaac Commercial PropertiesCommercial Real Estate, 11-50 employees
ScaleFactor
- Could connect with All saving accounts i.e. Building society saving aswell as major banks.
- When a connected bank or savings account hasn't been used for a month or 2 it could show a 0 transaction to keep it updated rather then saying "last updated 3 months ago"

Verified User
Consultant in Other
Design Company, 11-50 employeesPricing Details
AvidXchange
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5,000 per license
AvidXchange Editions & Modules
Edition
AvidXchange | $5,0001 |
---|
- per license
Additional Pricing Details
—ScaleFactor
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ScaleFactor Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
AvidXchange
AvidXchange 8.2
Based on 5 answers
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

Verified User
Professional in Corporate
Commercial Real Estate Company, 51-200 employeesScaleFactor
No score
No answers yet
No answers on this topic
Usability
AvidXchange
AvidXchange 8.2
Based on 1 answer
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Director of Training and Development
Community Management AssociatesReal Estate, 201-500 employees
ScaleFactor
ScaleFactor 9.5
Based on 2 answers
ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.
Marketing manager
RckcofficialEducation Management, 201-500 employees
Support Rating
AvidXchange
AvidXchange 8.2
Based on 4 answers
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Director of Training and Development
Community Management AssociatesReal Estate, 201-500 employees
ScaleFactor
ScaleFactor 7.5
Based on 2 answers
Not sure if support is still available.

Verified User
Consultant in Other
Design Company, 11-50 employeesAlternatives Considered
AvidXchange
We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.

Verified User
Analyst in Finance and Accounting
Religious Institutions Company, 201-500 employeesScaleFactor
Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.

Verified User
Consultant in Other
Design Company, 11-50 employeesReturn on Investment
AvidXchange
- AvidXchange allows our office to be more productive on invoice approvals.
- Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
- You can approve invoices from anywhere as long as you have internet access.
Assistant Property Manager
Daniel CorporationReal Estate, 51-200 employees
ScaleFactor
- They have been fundamental in helping us grow and scale at a relatively low cost in comparison to out-sourcing these functions. We can spend more on other items that can fuel growth while knowing the back end is taken care of.
- They provide automated supports for key areas like payroll, expenses, etc so that we can quickly get back to focusing on the other items.

Verified User
C-Level Executive in Corporate
Apparel & Fashion Company, 11-50 employees