What users are saying about
31 Ratings
8 Ratings
31 Ratings
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Score 8.6 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Feature Set Ratings

    Security

    AvidXchange

    Feature Set Not Supported
    N/A
    9.5

    ScaleFactor

    95%
    ScaleFactor ranks higher in 1/1 features

    Single sign-on capability

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Reporting & Analytics

    AvidXchange

    Feature Set Not Supported
    N/A
    9.7

    ScaleFactor

    97%
    ScaleFactor ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    9.5
    95%
    5 Ratings

    Standard reports

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    General Ledger and Configurable Accounting

    AvidXchange

    Feature Set Not Supported
    N/A
    9.4

    ScaleFactor

    94%
    ScaleFactor ranks higher in 10/10 features

    Accounts payable

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Accounts receivable

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Cash management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Bank reconciliation

    N/A
    0 Ratings
    9.5
    95%
    5 Ratings

    Expense management

    N/A
    0 Ratings
    9.5
    95%
    5 Ratings

    Multi-division support

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Regulations compliance

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Electronic tax filing

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Self-service portal

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Standardized Processes

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Inventory Management

    AvidXchange

    Feature Set Not Supported
    N/A
    9.0

    ScaleFactor

    90%
    ScaleFactor ranks higher in 1/1 features

    Inventory tracking

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Customization

    AvidXchange

    Feature Set Not Supported
    N/A
    9.0

    ScaleFactor

    90%
    ScaleFactor ranks higher in 1/1 features

    Plug-ins

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Attribute Ratings

    • AvidXchange is rated higher in 1 area: Support Rating
    • ScaleFactor is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    9.0

    AvidXchange

    90%
    18 Ratings
    9.5

    ScaleFactor

    95%
    5 Ratings

    Likelihood to Renew

    8.2

    AvidXchange

    82%
    5 Ratings

    ScaleFactor

    N/A
    0 Ratings

    Usability

    8.2

    AvidXchange

    82%
    1 Rating
    9.5

    ScaleFactor

    95%
    2 Ratings

    Availability

    9.0

    AvidXchange

    90%
    2 Ratings

    ScaleFactor

    N/A
    0 Ratings

    Performance

    8.0

    AvidXchange

    80%
    2 Ratings

    ScaleFactor

    N/A
    0 Ratings

    Support Rating

    8.2

    AvidXchange

    82%
    4 Ratings
    7.5

    ScaleFactor

    75%
    2 Ratings

    Implementation Rating

    7.3

    AvidXchange

    73%
    2 Ratings

    ScaleFactor

    N/A
    0 Ratings

    Likelihood to Recommend

    AvidXchange

    AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
    Brian Murphy | TrustRadius Reviewer

    ScaleFactor

    I work with several businesses and have attempted to bring ScaleFactor into multiple. Thus far the business status/environment has been suitable for ScaleFactor only once, but I'll continue to look for more.ScaleFactor is great when a company has matured beyond the owner making all accounting and banking entries. As soon as multiple systems are needed, it's likely a decent time to call ScaleFactor. I'm confident my operations could run through ScaleFactor for a long time as the next step for us would be something akin to NetSuite or some other more rigid enterprise solution. Additionally, our business has a geographically displaced work force, typically working from home. Having access to all systems via the cloud has been great. No longer do we have to pass a specific computer back and forth for a physical computer software license. It's enabled maximum work flow convenience.
    Kelly Graves | TrustRadius Reviewer

    Pros

    AvidXchange

    • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
    • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
    • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
    Christina Honthy-Little | TrustRadius Reviewer

    ScaleFactor

    • ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff
    • Presenting data clearly.
    John Tyagi | TrustRadius Reviewer

    Cons

    AvidXchange

    • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
    • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
    • The log enhancement follow-up procedure could use some work.
    Suzanne Crockett | TrustRadius Reviewer

    ScaleFactor

    • Could connect with All saving accounts i.e. Building society saving aswell as major banks.
    • When a connected bank or savings account hasn't been used for a month or 2 it could show a 0 transaction to keep it updated rather then saying "last updated 3 months ago"
    Anonymous | TrustRadius Reviewer

    Pricing Details

    AvidXchange

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $5,000 per license

    AvidXchange Editions & Modules

    Edition
    AvidXchange$5,0001
    1. per license
    Additional Pricing Details

    ScaleFactor

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ScaleFactor Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    AvidXchange

    AvidXchange 8.2
    Based on 5 answers
    At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
    Anonymous | TrustRadius Reviewer

    ScaleFactor

    No score
    No answers yet
    No answers on this topic

    Usability

    AvidXchange

    AvidXchange 8.2
    Based on 1 answer
    Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
    Richard Maritt, CMCA, AMS | TrustRadius Reviewer

    ScaleFactor

    ScaleFactor 9.5
    Based on 2 answers
    ScaleFactor has been a great resource for me as I got my business off the ground. They have allowed me to focus on marketing and strategy while they handle my Quickbooks and other accounting needs. Great accounting and finance solutions that don't require you to hire an in-house staff.
    John Tyagi | TrustRadius Reviewer

    Support Rating

    AvidXchange

    AvidXchange 8.2
    Based on 4 answers
    Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
    Richard Maritt, CMCA, AMS | TrustRadius Reviewer

    ScaleFactor

    ScaleFactor 7.5
    Based on 2 answers
    Not sure if support is still available.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AvidXchange

    We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
    Anonymous | TrustRadius Reviewer

    ScaleFactor

    Scale factor, can be used like Xero I believe. However all my past data was already stored in Xero so I used it as an add on. It is a lot more user friendly and helpful, i.e. you don't need to be an accountant to use it. However I am not sure it is useable anymore or supported, so i have gone back to using Xero alone.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    AvidXchange

    • AvidXchange allows our office to be more productive on invoice approvals.
    • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
    • You can approve invoices from anywhere as long as you have internet access.
    Lori Babaz | TrustRadius Reviewer

    ScaleFactor

    • They have been fundamental in helping us grow and scale at a relatively low cost in comparison to out-sourcing these functions. We can spend more on other items that can fuel growth while knowing the back end is taken care of.
    • They provide automated supports for key areas like payroll, expenses, etc so that we can quickly get back to focusing on the other items.
    Anonymous | TrustRadius Reviewer

    Screenshots

    AvidXchange

    Add comparison