Avira Prime vs. BlackBerry Protect (CylancePROTECT)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avira Prime
Score 8.1 out of 10
N/A
Avira Prime, now from NortonLifeLock since the December 2020 acquisition, is an antivirus solution used to protect small businesses, a cross-platform and multi-device solution replacing Avira's legacy antivirus solutions (e.g. Avira Business, etc.) that will be phased out by December 2021.N/A
BlackBerry Protect (CylancePROTECT)
Score 8.6 out of 10
N/A
Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A
Pricing
Avira PrimeBlackBerry Protect (CylancePROTECT)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avira PrimeBlackBerry Protect (CylancePROTECT)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avira PrimeBlackBerry Protect (CylancePROTECT)
Top Pros
Top Cons
Features
Avira PrimeBlackBerry Protect (CylancePROTECT)
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Avira Prime
-
Ratings
BlackBerry Protect (CylancePROTECT)
7.6
6 Ratings
10% below category average
Anti-Exploit Technology00 Ratings9.06 Ratings
Endpoint Detection and Response (EDR)00 Ratings4.06 Ratings
Centralized Management00 Ratings9.06 Ratings
Hybrid Deployment Support00 Ratings6.33 Ratings
Infection Remediation00 Ratings8.05 Ratings
Vulnerability Management00 Ratings8.04 Ratings
Malware Detection00 Ratings9.06 Ratings
Best Alternatives
Avira PrimeBlackBerry Protect (CylancePROTECT)
Small Businesses
Malwarebytes
Malwarebytes
Score 7.7 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.0 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Avira PrimeBlackBerry Protect (CylancePROTECT)
Likelihood to Recommend
7.9
(10 ratings)
9.0
(17 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.0
(1 ratings)
7.8
(4 ratings)
User Testimonials
Avira PrimeBlackBerry Protect (CylancePROTECT)
Likelihood to Recommend
NortonLifeLock (formerly Symantec)
It is good for organizations that need an AV solution that does really well in AV detection/performance tests, and also has a good track record for using little system resources on the client machine. It is less suited for organizations that want an AV product that is historically used by the industry or is known as an industry standard (e.g. Microsoft products, etc).
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BlackBerry
If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
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Pros
NortonLifeLock (formerly Symantec)
  • It detects adware (sometimes you just need some ease of advertisement) and phishing.
  • It has Webguard, that allows us to block access to malicious websites.
  • It scans email (POP3 and SMTP), an everyday tool I personally use.
  • It has Bootable RescueCD, wich helps to remove malware and system recoveries.
  • It has a very high detection rate and a very fast scanning engine.
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BlackBerry
  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
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Cons
NortonLifeLock (formerly Symantec)
  • For the use that I currently give to my laptop it works very well, but it can fail if your way of surfing the web is careful and you dedicate yourself to visit infected forums, download files from any part, or use bad programs.
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BlackBerry
  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
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Likelihood to Renew
NortonLifeLock (formerly Symantec)
No answers on this topic
BlackBerry
It's simply been the best product I've used and tested within the past four years.
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Usability
NortonLifeLock (formerly Symantec)
No answers on this topic
BlackBerry
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
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Support Rating
NortonLifeLock (formerly Symantec)
Since the product runs really well overall, and I haven't really run into any major issues, I have not had a need to contact the vendor directly for support. I have perused the vendor's site for other support channels, and they do have a number of good support options, such as submitting a request, KB articles, and Community forums. One support option that does not seem to be available (or might be really hard to find) is a direct line to call for phone support. As an individual or business member you can submit a request via a web form, which then will be sent to the tech support team, at which point they will call you.
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BlackBerry
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
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Alternatives Considered
NortonLifeLock (formerly Symantec)
F-Secure despite being a good antivirus when it comes to protecting home equipment does not act the same for business protection because its performance is much lower as well as its ease of use while Avira meets these requirements and its protection is much more complete and efficient, since not only acts against common threats but it is also optimal to protect against advanced threats and the one that works in real time makes the virus detection rate much more efficient before any other antivirus, that is why It is ideal for the protection of business teams
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BlackBerry
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
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Return on Investment
NortonLifeLock (formerly Symantec)
  • I have not had serious infections due to viruses or Trojans. In addition, every time a malicious code is downloaded, Avira detects it and blocks it fast enough. So, I have not had to re-format my PC, I have not lost documents that I had stored on disk C, and of course, I have not lost time trying to recover the data from my PC.
  • I've also been able to install it on not-so-powerful PCs, so its users have been able to continue using their computers without any problem and also avoid serious infections.
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BlackBerry
  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
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ScreenShots