What users are saying about
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 81 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 10 reviews and ratings
Feature Set Ratings
Data Center Backup
AWS Backup
Feature Set Not Supported
N/A

9.2
Infrascale Platform
92%
Infrascale Platform ranks higher in 14/14 features
Infrascale Platform ranks higher in 14/14 features
Universal recovery
N/A
0 Ratings

9.8
98%
2 Ratings
Live recovery
N/A
0 Ratings

8.1
81%
2 Ratings
Recovery verification
N/A
0 Ratings

8.0
80%
2 Ratings
Business application protection
N/A
0 Ratings

8.9
89%
2 Ratings
Multiple backup destinations
N/A
0 Ratings

8.2
82%
2 Ratings
Incremental backup identification
N/A
0 Ratings

9.9
99%
2 Ratings
Backup to the cloud
N/A
0 Ratings

9.9
99%
2 Ratings
Deduplication and file compression
N/A
0 Ratings

10.0
100%
1 Rating
Snapshots
N/A
0 Ratings

10.0
100%
1 Rating
Flexible deployment
N/A
0 Ratings

8.0
80%
2 Ratings
Management dashboard
N/A
0 Ratings

8.7
87%
2 Ratings
Platform support
N/A
0 Ratings

9.8
98%
2 Ratings
Retention options
N/A
0 Ratings

9.8
98%
2 Ratings
Encryption
N/A
0 Ratings

9.8
98%
2 Ratings
Attribute Ratings
- AWS Backup is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Infrascale Platform is rated higher in 1 area: Usability
Likelihood to Recommend
8.2
AWS Backup
82%
9 Ratings

8.0
Infrascale Platform
80%
2 Ratings
Usability
9.5
AWS Backup
95%
2 Ratings

10.0
Infrascale Platform
100%
1 Rating
Support Rating
9.4
AWS Backup
94%
8 Ratings

9.0
Infrascale Platform
90%
2 Ratings
Likelihood to Recommend
AWS Backup
There is a cost involved with data retrieval. AWS Backup is truly that, a backup. If you need to access this data on a regular basis, there are better options out there. For long term, just in case incremental backups, AWS [Backup] checks all the boxes. Just set it up, start your backups, and rest assured your data is safe.

Verified User
Director in Information Technology
E-Learning Company, 1-10 employeesInfrascale Platform
Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
IT Director
Sahadi Fine FoodsRetail, 11-50 employees
Pros
AWS Backup
- Backups - it's what it does.
Chief Executive Officer
Hoffman Management GroupMarketing & Advertising, 1-10 employees
Infrascale Platform
- Backups. You can customize the schedule and methods and create real snapshots for your important data.
- White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
- Price.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Cons
AWS Backup
- Not so easy to use
- A little pricey
- The backup is in the cloud; make sure to keep an offline backup (the problem of all of this kind of solution)

Verified User
Engineer in Other
Environmental Services Company, 11-50 employeesInfrascale Platform
- The interface can use a serious update. It's understandable, but not modern.
- I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
- The restore process can be more intuitive.
IT Director
Sahadi Fine FoodsRetail, 11-50 employees
Pricing Details
AWS Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0.01 per GB per month
AWS Backup Editions & Modules
Edition
Backup Storage - Warm Storage | $0.0951 |
---|---|
Backup Storage - Cold Storage | $0.011 |
Restore - Warm Storage | $0.021 |
Restore - Cold Storage | $0.031 |
Restore - Item-Level Restore | $0.502 |
- per GB per month
- per request
Additional Pricing Details
—Infrascale Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Infrascale Platform Editions & Modules
—
Additional Pricing Details
—Usability
AWS Backup
AWS Backup 9.5
Based on 2 answers
Very easy to use and is as plug and play as you can get. There are configuration options for multiple schemas that best fits your organization.
CTO (Chief Technical Officer)
CureusPublishing, 1-10 employees
Infrascale Platform
Infrascale Platform 10.0
Based on 1 answer
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Support Rating
AWS Backup
AWS Backup 9.4
Based on 8 answers
Support for AWS Backup is by Amazon itself so it is solid as always. If you have a business or higher level support plan you'll have no trouble getting engineers or other staff on the job to help you with whatever comes up.

Verified User
Engineer in Engineering
Information Technology and Services Company, 10,001+ employeesInfrascale Platform
Infrascale Platform 9.0
Based on 2 answers
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Alternatives Considered
AWS Backup
Being an AWS service, AWS Backup integrates in a native way with other AWS services, providing an easy way to backup those services. Being able to create separate backup plans that meet specific business and regulatory compliance requirements provides us with capabilities to face auditing processes.
DevOps
Aval Digital LabsFinancial Services, 201-500 employees
Infrascale Platform
I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
IT Director
Sahadi Fine FoodsRetail, 11-50 employees
Return on Investment
AWS Backup
- Being able to offer live hot storage in the cloud for production environments allows me to get more people in the creative space with vast demand for speed.
- Great integration with all my hardware, firewall and backup software was great.
- Being able to network path my files like a native drive to my computer from the cloud made the designer not complain so much able learning new stuff.
Co-Owner
Dawn till Dusk TekInformation Technology and Services, 1-10 employees
Infrascale Platform
- Peace of mind: our entire virtual environment is backed up both onsite and offsite
- As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
IT Director
Sahadi Fine FoodsRetail, 11-50 employees