AWS CloudFormation vs. Perforce Puppet vs. Receptive.io (discontinued)

I still give it an 8 because it's one of those tools that just quietly does the heavy lifting for you but it can really test your patience when it breaks esp with deep nested stacks. It's perfect for projects where we need clean consistent environments every time. It's less ideal for quick experimental setups like new EC2 configs or Lambda permission tweaks.

Incentivized

Puppet is good enough to get the job done, you can use it to automate deployments and maintain files and configurations, if this is all you're looking for it's great. If you're looking for more control over your systems as a whole without having to write your own scripts or install multiple configuration management systems then Puppet is not what you're looking for.

Incentivized

Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.

Incentivized

• All resources can segregated based on stacks which provides greater visibility
• A complete audit trail of what went wrong while deploying a particular resource
• Automatically rollbacks if any service as part of CloudFormation results in an error
• The UI tool is useful

Incentivized

• Provides a clear map of how a system is configured
• Eases the creation of a system in a specific cluster as it is scripted in code
• Simplifies configuration changes to a cluster or to every system such as rolling out vhost configurations, updating ldap roles, NFS mounts, etc
• The syntax is very easy to read and carries a lot of fluidity once the language is learned.

Incentivized

• Captures feature requests from customers
• Organize feature requests
• Communicate progress updates to customers

Incentivized

• Error Description upon Failure Needs to be Improved.
• Slow to create, delete or update.
• Need to delete resources manually. It can ask before starting deletion whether to skip those resources or delete them.

Incentivized

• The setup of Puppet is a nightmare compared to ansible. Anyone watching a youtube video can easily set up ansible with minimal IT knowledge. All one needs is the source IP addresses and we are good to go. Setting up Puppet is a more hands-on task and pushing the puppet agents to all the boxes is another issue. If the installation and setup were simplified like ansible that would attract a lot of people to this platform
• The syntax of the code for Puppet is not as easy as ansible. Ansible simply follows a YAML format and it's like typing in normal English. Even complicated tasks can be written by just understanding YAML syntax. Perhaps Puppet needs to revisit the lanugage used and try to come up with a much simpler lanugage for writing code. This will make day-to-day usage easier.

Incentivized

• Filtering in general is not easy
• I would like to be able to create a leadership priority dashboard
• I would like to know easily when something has been linked to Jira

Incentivized

It's easy enough to get a shared template & apply it. You don't even have to download-then-upload or copy-and-paste, a publicly-accessible url works.

Diving deeper, it has enough powerful capabilities to make the life of a platform / DevOps engineer bearable.

However, you need equally deep knowledge to troubleshoot issues, when they inevitably pop up. This is the same for all IaC technologies, as they are additional abstraction layers on top of the native API provided by the cloud providers.

Incentivized

Puppet has top class support. You can simply mail them with their query and they will respond to your query in a timely manner. We do have enterprise license for puppet. Also there is a vibrant community for puppet out there. So even if you dont purchase a premium support option you can simply google your queries and get answers

Incentivized

I have not had a lot of contact with support, but when I do it's quick and accurate info.

Incentivized

Cloning a virtual machine creates a virtual machine that is cloning a virtual machine creates a virtual machine that is a copy of the original. The new virtual machine is configured with the same virtual hardware, installed software, and other properties that were configured for the original virtual machine. For information about persistent memory and PMem storage, see the vSphere Cloning a virtual machine creates a virtual machine that is a copy of the original. The new virtual machine is configured with the same virtual hardware, installed software, and other properties that were configured for the original virtual machine. For information. Management guide.For information copy of the original. The new virtual Cloning virtual machine creates a virtual machine that is a copy of the original. The new virtual machine is configured with the same virtual hardware, installed software, and other properties that were configured for the original virtual machine. For information about persistent memory and PMem storage, see the vSphere Resource Management Guide. For information is configured with the same virtual hardware, installed software, and other properties that were configured for the original virtual machine. For information about persistent memory and PMem storage, see the vSphere Resource Management Guide. For information

Incentivized

HPSA is a licensed product and incurs significant upfront investment costs due to COTS licensing. Puppet Data Center Automation has a significantly lower upfront investment and product documentation is more readily available. Chef is a very similar offering, however, at the time our decision was considered, the adoption of Chef vs. Puppet was significantly less in the community.

Incentivized

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

Incentivized

• + We can standup a VPC in minutes
• - It took a lot of inital time to set up
• + With logging/rollback, made testing much easier.

Incentivized

• Cut deployment times down to around 1 hour from 4-5 hours.
• Allows us to get a fully running system up from scratch in around 30 minutes.
• Allows for a more clear view of what is required to get a host running.

Incentivized

• We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
• We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
• Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.

Incentivized