Axcient x360Cloud vs. CodeTwo Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 6.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
CodeTwo Backup
Score 10.0 out of 10
N/A
CodeTwo’s backup solution for Microsoft 365 & Office 365 lets users create secure copies of Exchange Online mailboxes, SharePoint Online sites, and OneDrive for Business data. The granular recovery feature aims to help users quickly find and restore individual items at any time.N/A
Pricing
Axcient x360CloudCodeTwo Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudCodeTwo Backup
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Axcient x360CloudCodeTwo Backup
Considered Both Products
Axcient x360Cloud
Chose Axcient x360Cloud
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
Chose Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes …
Chose Axcient x360Cloud
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order …
CodeTwo Backup
Chose CodeTwo Backup
Already knowing another CodeTwo product (CodeTwo Email Signatures 365) and also being familiar with their support it was really easy to try this solution.Alone the documentation is very impressive and really easy to understand. We tried Veeam Backup for Microsoft 365 and l …
Chose CodeTwo Backup
CodeTwo is kind of an entry-level product, and that's all we needed. The other available solutions were really overkill; they have features we didn't need and the price tag to support those features.
Chose CodeTwo Backup
Although Veeam's offerings are somewhat similar in trying to add additional layers of protection, on the Microsoft's default offerings, the CodeTwo product was more situated to do what we wanted which was brick level back up and restores of single files and emails. Veeams …
Chose CodeTwo Backup
Code two works well and is pretty easy to use. As long as you have the storage space for the backups it works great. If you lose that local storage however then you've lost those backups. Allowing for me to offload those backups to cloud storage (Azure, AWS) would make this …
Features
Axcient x360CloudCodeTwo Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Cloud
5.0
Ratings
53% below category average
CodeTwo Backup
9.7
Ratings
12% above category average
Management dashboard5.00 Ratings10.00 Ratings
Retention options5.00 Ratings9.00 Ratings
Encryption5.00 Ratings10.00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Cloud
5.0
Ratings
45% below category average
CodeTwo Backup
-
Ratings
Operational reporting and analytics5.00 Ratings00 Ratings
Malware protection5.00 Ratings00 Ratings
Ransomware Recovery5.00 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
5.0
Ratings
53% below category average
CodeTwo Backup
9.3
Ratings
8% above category average
SaaS Product Integration5.00 Ratings9.00 Ratings
Multiple Data Restoration Options5.00 Ratings10.00 Ratings
Data Auditing and Search5.00 Ratings9.00 Ratings
Data Storage in the Cloud or On-Premises5.00 Ratings9.00 Ratings
Best Alternatives
Axcient x360CloudCodeTwo Backup
Small Businesses
Cove Data Protection
Cove Data Protection
Score 8.8 out of 10
Cove Data Protection
Cove Data Protection
Score 8.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
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Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360CloudCodeTwo Backup
Likelihood to Recommend
5.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
5.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
Axcient x360CloudCodeTwo Backup
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
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Because we have an exchange hybrid environment finding the right product which suited our needs was not easy. But with a product like CodeTwo Backup we are able to back up only specific mail accounts / mails which are mapped to our archive systems. That was not possible with other products we tried.The possibility to be able to choose which account to backup or restore and the option to be able to backup up specific Data on Sharepoint / OneDrive is awesome.Not forgetting how pretty easy the licensing procedure is when purchasing the product.
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Pros
  • Backup
  • Restore
  • Customer Service
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  • Takes the unneeded extra technical knowhow out of restoring for lower level IT employees.
  • Like other CodeTwo products, it is very easy to setup and confirm it is working.
  • Allows the ability to restore mail from one users folder to another. A great feature most products like this do not have.
  • Licensing and pricing is very friendly for cost strapped businesses.
  • Has throttling capability to avoid throwing a red flag with your tenant's settings.
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Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
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  • The possibility to create a support case without having to log in to the portal.
  • Overview of the backup mailboxes or Sharepoint / OneDrive data and their sizes so that one can see how big the mail accounts are
  • The possibility to generate reports of the created backups
  • Possibility to set up mail notifications like alerts, etc.
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Likelihood to Renew
No answers on this topic
Great product. Easy to use, does the job without extra overhead.
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Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
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The software is very user-friendly, easy to install and configure and the user interface is very intuitive and easy to navigate throughout. We are am able to get restores of our Microsoft Data (on premise and cloud) easily without any hussle. With the help of the marvelous CodeTwo support team we've been able to overcome any obstacles we encountered.
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Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
Read full review
Although Veeam's offerings are somewhat similar in trying to add additional layers of protection, on the Microsoft's default offerings, the CodeTwo product was more situated to do what we wanted which was brick level back up and restores of single files and emails. Veeams offering is more backend server/virtual machine savvy
Read full review
Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
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  • Requires physical storage space
  • Does not require much for the app to run
  • Doesn't need a lot of maintenance
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ScreenShots

CodeTwo Backup Screenshots

Screenshot of the GUI used to create, manage and monitor backup jobs.Screenshot of the interface to create separate jobs for data backup, recovery and archive tasks.Screenshot of backed-up data or search for items to preview or restore.Screenshot of where to control the size of backup storages by archiving the oldest data or applying a retention policy.