Axcient x360Cloud vs. CodeTwo Backup

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Incentivized

CodeTwo Backup for Office 365 is the rare type of software that works for both SMB's and larger businesses. The built in backup and restore features of Office 365 are too rudimentary and PowerShell based to allow lower level IT people the ability to use them. CodeTwo opens the door to allowing day to day helpdesk employees the ability to assist customers with restore needs. As with anything Office 365, there is a limit on how well is works with the system and CodeTwo does not backup Archive mailboxes so if your organization is one that uses them extensively, you should go into the deal realizing that archive restores would still need to use the built in MS offerings

Incentivized

• Service Options
• Bring your own hardware
• pricing was some of the most competitive

Incentivized

• Back up SharePoint online
• Restore SharePoint online
• Lists with attachments
• Will create new list from backup
• Can combine two lists into one

Incentivized

• Improvements in ticket resolution
• Improvements in website/portal functionality

• requires local storage
• notifications
• need to be able to store in cloud

Incentivized

Great product. Easy to use, does the job without extra overhead.

Incentivized

The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.

Incentivized

Although Veeam's offerings are somewhat similar in trying to add additional layers of protection, on the Microsoft's default offerings, the CodeTwo product was more situated to do what we wanted which was brick level back up and restores of single files and emails. Veeams offering is more backend server/virtual machine savvy

Incentivized

• Competitive pricing for MSP's
• Client support was top notch and they insured we were able to implement quickly
• Agent deployment was simple and smoth

Incentivized

• Requires physical storage space
• Does not require much for the app to run
• Doesn't need a lot of maintenance

Incentivized