TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score8.6 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Barracuda Backup

    Score7.9 out of 10
    N/ADesigned to be simple to configure and manage, the scalable Barracuda Backup solution is offered via a capacity-based, all-inclusive subscription model allows you to pay for only what you need to protect today, avoiding large upfront hardware costs.N/A
    Pricing
    Axcient x360RecoverBarracuda Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360RecoverBarracuda Backup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Axcient x360RecoverBarracuda Backup
    Considered Both Products
    ConnectWise
    Chose Axcient x360Recover
    Its either more reliable or more complete
    Incentivized
    Chose Axcient x360Recover
    Ease of spinning up the server locally and in the cloud when needed
    Incentivized
    Barracuda Networks Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    40 Answers
    86%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    40 Answers
    92%
    Implementation went as expected
    12 Answers
    Features
    Axcient x360RecoverBarracuda Backup
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Barracuda Backup
    Feature
    Axcient x360Recover
    8.4
    37 Ratings
    5% above category average
    Barracuda Backup
    9.0
    37 Ratings
    7% above category average
    Universal recovery9.033 Ratings8.030 Ratings
    Instant recovery4.436 Ratings8.532 Ratings
    Recovery verification9.635 Ratings9.632 Ratings
    Business application protection8.134 Ratings8.025 Ratings
    Multiple backup destinations9.831 Ratings8.634 Ratings
    Incremental backup identification9.636 Ratings8.735 Ratings
    Backup to the cloud9.636 Ratings9.536 Ratings
    Deduplication and file compression7.432 Ratings10.037 Ratings
    Snapshots7.437 Ratings9.328 Ratings
    Flexible deployment8.336 Ratings9.821 Ratings
    Management dashboard8.837 Ratings8.423 Ratings
    Platform support7.637 Ratings8.923 Ratings
    Retention options7.636 Ratings9.123 Ratings
    Encryption9.934 Ratings9.019 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Barracuda Backup
    Feature
    Axcient x360Recover
    8.8
    34 Ratings
    9% above category average
    Barracuda Backup
    -
    Ratings
    Continuous data protection9.927 Ratings00 Ratings
    Replication8.032 Ratings00 Ratings
    Operational reporting and analytics6.932 Ratings00 Ratings
    Malware protection8.323 Ratings00 Ratings
    Multi-location capabilities9.631 Ratings00 Ratings
    Ransomware Recovery9.95 Ratings00 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Barracuda Backup
    Feature
    Axcient x360Recover
    8.6
    37 Ratings
    12% above category average
    Barracuda Backup
    -
    Ratings
    Disaster Recovery Planning9.633 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.636 Ratings00 Ratings
    Automated Disaster Recovery6.229 Ratings00 Ratings
    Best Alternatives
    Axcient x360RecoverBarracuda Backup
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverBarracuda Backup
    Likelihood to Recommend
    10.0
    (53 ratings)
    8.6
    (37 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    10.0
    (2 ratings)
    Usability
    8.8
    (3 ratings)
    9.1
    (6 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (2 ratings)
    9.2
    (7 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Axcient x360RecoverBarracuda Backup
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Barracuda Networks Inc.
    If you are a small business with a few machines and your backups aren't of servers that are public facing. If you had to restore a server from backup, it would take a day at least. So, if the server being restored was public facing, that may impact customer relations.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Barracuda Networks Inc.
    • Set and Forget. I rarely have to touch the Backup Servers. Once you specify your criteria, you really don't need to change it unless you have a physical change.
    • Alerts. When there are issues such as files failing to backup or a directory no longer present, you get an email giving you all the information you need. In addition you will typically get contacted by support about it.
    • Recovery is very simple. The restore browser is very good and it's just easy to find and restore data when you need it.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    • The pricing solution has gone from allowing on-premise ownership to forced cloud extortion. Basically, if you buy now you will be ok, but those of us who "owned" our solution previously are now forced to subscribe to the cloud model or be stuck with a brick.
    • Speed of recovery could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    Love the units
    Incentivized
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    Dashboards and interfaces within Barracuda Backup are very easy to navigate, with clear success/warnings shown. Setting up backup jobs is probably one of the most simplest tasks - compared to competitors we trialed. Trouble shooting backup issues is also simple due to clear errors (VSS errors shown in a understandable format for example)
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Incentivized
    Read full review
    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    Barracuda Networks Inc.
    Work on a backup agent for Mac OS X or any Apple OS.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Barracuda Networks Inc.
    Each backup solution has its pros and cons, and each customer has their needs, and budget constraints. Barracuda Backup has helped us dramatically in the area of being able to provide customers a cost-effective solution, that's easy to manage and is one of those things you're not having to check on daily, or switch out backup tapes, or hard drives.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Barracuda Networks Inc.
    • Countless positive impacts from being able to restore lost or deleted files - or even restoring an entire server.
    • Being able to restore files for users and allowing them to recover lost work or preventing them from having to redo files at any level is priceless. You can't accurately measure lost time of employees having to recreate files. Especially things like 3D drawings and multi-sheet spreadsheet.
    Incentivized
    Read full review
    ScreenShots