TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Dropbox

Please fill out the form below to get in touch.

Dropbox

Connect with Dropbox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Dropbox so that Dropbox and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score8.6 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    Dropbox

    Score8.5 out of 10
    N/ADropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.

    $9.99

    per month

    Pricing
    Axcient x360RecoverDropbox
    Editions & Modules
    No answers on this topic
    Plus
    $9.99
    per month
    Essentials
    $18
    per month
    Business
    $20
    per month per user
    Business Plus
    $26
    per month per user
    Basic
    Free
    Offerings
    Pricing Offerings
    Axcient x360RecoverDropbox
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Axcient x360RecoverDropbox
    Considered Both Products
    ConnectWise
    Chose Axcient x360Recover
    Dashboard overview is good.

    While x360 claims to have more extensive Backup Restoration features, specifically BMR, it does not perform well in real world situations.
    Incentivized
    Dropbox
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    94%
    Would buy again
    1271 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    40 Answers
    94%
    Delivers good value for the price
    1067 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    94%
    Happy with the feature set
    1264 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    95%
    Lived up to sales and marketing promises
    857 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    40 Answers
    96%
    Implementation went as expected
    992 Answers
    Features
    Axcient x360RecoverDropbox
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and Dropbox
    Feature
    Axcient x360Recover
    8.4
    37 Ratings
    5% above category average
    Dropbox
    -
    Ratings
    Universal recovery9.033 Ratings00 Ratings
    Instant recovery4.436 Ratings00 Ratings
    Recovery verification9.635 Ratings00 Ratings
    Business application protection8.134 Ratings00 Ratings
    Multiple backup destinations9.831 Ratings00 Ratings
    Incremental backup identification9.636 Ratings00 Ratings
    Backup to the cloud9.636 Ratings00 Ratings
    Deduplication and file compression7.432 Ratings00 Ratings
    Snapshots7.437 Ratings00 Ratings
    Flexible deployment8.336 Ratings00 Ratings
    Management dashboard8.837 Ratings00 Ratings
    Platform support7.637 Ratings00 Ratings
    Retention options7.636 Ratings00 Ratings
    Encryption9.934 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and Dropbox
    Feature
    Axcient x360Recover
    8.8
    34 Ratings
    9% above category average
    Dropbox
    -
    Ratings
    Continuous data protection9.927 Ratings00 Ratings
    Replication8.032 Ratings00 Ratings
    Operational reporting and analytics6.932 Ratings00 Ratings
    Malware protection8.323 Ratings00 Ratings
    Multi-location capabilities9.631 Ratings00 Ratings
    Ransomware Recovery9.95 Ratings00 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and Dropbox
    Feature
    Axcient x360Recover
    8.6
    37 Ratings
    12% above category average
    Dropbox
    -
    Ratings
    Disaster Recovery Planning9.633 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.636 Ratings00 Ratings
    Automated Disaster Recovery6.229 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Axcient x360Recover and Dropbox
    Feature
    Axcient x360Recover
    -
    Ratings
    Dropbox
    7.8
    1368 Ratings
    7% below category average
    Versioning00 Ratings8.21140 Ratings
    Video files00 Ratings7.21118 Ratings
    Audio files00 Ratings7.71014 Ratings
    Document collaboration00 Ratings8.01190 Ratings
    Access control00 Ratings8.11266 Ratings
    File search00 Ratings7.21312 Ratings
    Device sync00 Ratings7.91259 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Axcient x360Recover and Dropbox
    Feature
    Axcient x360Recover
    -
    Ratings
    Dropbox
    8.0
    1297 Ratings
    8% below category average
    User and role management00 Ratings7.41157 Ratings
    File organization00 Ratings8.51279 Ratings
    Device management00 Ratings8.11138 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Axcient x360Recover and Dropbox
    Feature
    Axcient x360Recover
    -
    Ratings
    Dropbox
    7.9
    1286 Ratings
    9% below category average
    Performance00 Ratings7.91275 Ratings
    Reliability00 Ratings8.21283 Ratings
    Storage Reports00 Ratings7.5978 Ratings
    Best Alternatives
    Axcient x360RecoverDropbox
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverDropbox
    Likelihood to Recommend
    10.0
    (53 ratings)
    8.5
    (1404 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    8.2
    (44 ratings)
    Usability
    8.8
    (3 ratings)
    8.5
    (543 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Performance
    1.0
    (1 ratings)
    8.8
    (9 ratings)
    Support Rating
    7.0
    (2 ratings)
    7.2
    (40 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    8.0
    (5 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Axcient x360RecoverDropbox
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    Dropbox
    Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    Dropbox
    • I can share projects I need feedback on.
    • I can make projects available to editors so that they can do their work.
    • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
    • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    Dropbox
    • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
    • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
    • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    Dropbox
    Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
    Read full review
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    Dropbox
    It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
    Read full review
    Reliability and Availability
    ConnectWise
    No answers on this topic
    Dropbox
    I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
    Incentivized
    Read full review
    Performance
    ConnectWise
    No answers on this topic
    Dropbox
    Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
    Read full review
    Support Rating
    ConnectWise
    Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
    Incentivized
    Read full review
    Dropbox
    They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
    Read full review
    In-Person Training
    ConnectWise
    No answers on this topic
    Dropbox
    The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
    Incentivized
    Read full review
    Online Training
    ConnectWise
    No answers on this topic
    Dropbox
    I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
    Read full review
    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    Dropbox
    I needed to stay current in improving my daily operations. Dropbox
    was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
    Read full review
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    Dropbox
    I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
    Read full review
    Contract Terms and Pricing Model
    ConnectWise
    No answers on this topic
    Dropbox
    I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
    Incentivized
    Read full review
    Scalability
    ConnectWise
    No answers on this topic
    Dropbox
    It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
    Incentivized
    Read full review
    Professional Services
    ConnectWise
    No answers on this topic
    Dropbox
    Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    Dropbox
    • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
    • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
    Read full review
    ScreenShots

    Dropbox Screenshots

    Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.