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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Axcient x360Recover

    Score8.6 out of 10
    N/AAxcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A

    OpenText Availability

    Score10 out of 10
    N/ACarbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers OpenText Availability, the high availability and data replication product.N/A
    Pricing
    Axcient x360RecoverOpenText Availability
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Axcient x360RecoverOpenText Availability
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Axcient x360RecoverOpenText Availability
    Considered Both Products
    ConnectWise
    Chose Axcient x360Recover
    We checked out carbonite, but the price point of x360 was much better.
    Incentivized
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    40 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    40 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    40 Answers
    No answers on this topic
    Features
    Axcient x360RecoverOpenText Availability
    Data Center Backup
    Comparison of Data Center Backup features of Axcient x360Recover and OpenText Availability
    Feature
    Axcient x360Recover
    8.4
    37 Ratings
    5% above category average
    OpenText Availability
    -
    Ratings
    Universal recovery9.033 Ratings00 Ratings
    Instant recovery4.336 Ratings00 Ratings
    Recovery verification9.635 Ratings00 Ratings
    Business application protection8.134 Ratings00 Ratings
    Multiple backup destinations9.931 Ratings00 Ratings
    Incremental backup identification9.636 Ratings00 Ratings
    Backup to the cloud9.636 Ratings00 Ratings
    Deduplication and file compression7.432 Ratings00 Ratings
    Snapshots7.437 Ratings00 Ratings
    Flexible deployment8.236 Ratings00 Ratings
    Management dashboard8.837 Ratings00 Ratings
    Platform support7.637 Ratings00 Ratings
    Retention options7.636 Ratings00 Ratings
    Encryption9.934 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Axcient x360Recover and OpenText Availability
    Feature
    Axcient x360Recover
    8.8
    34 Ratings
    9% above category average
    OpenText Availability
    -
    Ratings
    Continuous data protection10.027 Ratings00 Ratings
    Replication8.032 Ratings00 Ratings
    Operational reporting and analytics6.832 Ratings00 Ratings
    Malware protection8.323 Ratings00 Ratings
    Multi-location capabilities9.631 Ratings00 Ratings
    Ransomware Recovery9.95 Ratings00 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Axcient x360Recover and OpenText Availability
    Feature
    Axcient x360Recover
    8.6
    37 Ratings
    12% above category average
    OpenText Availability
    -
    Ratings
    Disaster Recovery Planning9.633 Ratings00 Ratings
    Hot Sites9.126 Ratings00 Ratings
    Disaster Recovery Testing9.636 Ratings00 Ratings
    Automated Disaster Recovery6.129 Ratings00 Ratings
    Best Alternatives
    Axcient x360RecoverOpenText Availability
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Qlik Replicate
    Score10 out of 10
    Enterprises
    HPE Zerto Software
    Score9.5 out of 10
    Qlik Replicate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Axcient x360RecoverOpenText Availability
    Likelihood to Recommend
    10.0
    (53 ratings)
    10.0
    (11 ratings)
    Likelihood to Renew
    9.1
    (12 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (3 ratings)
    9.0
    (2 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (2 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Axcient x360RecoverOpenText Availability
    Likelihood to Recommend
    ConnectWise
    I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
    Read full review
    OpenText
    I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
    Incentivized
    Read full review
    Pros
    ConnectWise
    • Setup and configuration is extremely easy.
    • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
    • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
    • The system documentation is concise and easy to use.
    • The support team is absolutely fantastic.
    Read full review
    OpenText
    • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
    • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
    • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
    • The only other ask would be to expand support to Linux operating systems.
    Incentivized
    Read full review
    OpenText
    • The initial set-up can be challenging in some regard.
    • Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
    • Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    ConnectWise
    It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
    Incentivized
    Read full review
    OpenText
    Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
    Incentivized
    Read full review
    OpenText
    Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
    Incentivized
    Read full review
    Implementation Rating
    ConnectWise
    I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    ConnectWise
    Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
    Read full review
    OpenText
    It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
    • I can set it up and forget about it with reports and alerts
    • I recommend it to any client that requires a good solid backup solution;
    Read full review
    OpenText
    • From data recovery perspective for customers- Carbonite DoubleTake is a good solution.
    • The honest price for Carbonite DoubleTake and for the ROI -it's a good transaction for the customer.
    Incentivized
    Read full review
    ScreenShots