Axero's Communifire is an Enterprise Social and Collaboration platform. Used internally, it connects employees, key customers and partners to pursue shared goals. Used to build an online community, it puts the emphasis on working together, not just meeting socially. The platform, designed to encourage the spread and expansion of ideas is suited for organizations that want their community to not only get connected but also feel they are getting things done.
$49
per month
Miro
Score 9.1 out of 10
N/A
Miro provides a visual workspace for innovation, where distributed teams can build the future together. MIro counts more than 80 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.
$10
per month per user
Pricing
Axero
Miro
Editions & Modules
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1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Axero
Miro
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.
Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Miro is great for both collaborative use cases and personal information bases. I really appreciate being able to work asynch with my team and have them utilize something like a voice track to explain their thought process or use case for the content they add to a board-- it also helps cut down on the time needed to communicate changes that different team members desire. It's amazing to be able to integrate other tools such as documentation on Confluence or have Jira tickets directly linked in product roadmaps or process flows. We use Miro for everything from showing the intersections between different teams and their responsibilities to complex quarterly planning and UX research involving 5+ departments. However, it's less appropriate if you need to use a complex variety of shapes or want to adjust design elements in a detailed way. For example, the rounded square could really benefit from being able to change the degree of roundness in the corners, but sadly it's not an option
Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Miro shares and tracks changes among my students extremely well.
It's awesome to be able to "bring everyone to me" while teaching. With this feature, I can make changes on my laptop while teaching, and my interactive whiteboard in front of the class will follow my changes in real-time.
I like being able to see where on the board each of my students is working or reading to see where their attention is focused.
Often, too often, the dictionary window pops up when I am trying to move or interact with content. (frequent low level frustration)
The limit on text character content seems artificial and is frequently problematic. I can see limiting image and file sizes for memory space conservation but text limits seem arbitrary and way to low.
I wish text and table content were more easily copy/pasted (or imported/exported) into other programs without funky spacing and bullet issues. Since Miro is so central to workflow on many parts of a project there is lots of back and forth of content and having better seamlessness wound be great.
We do most everything manually and rarely use any templates or AI clustering and themes, etc. The few times ive tried it had mixed results so ... I'm sure that tech is improving often.
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
From an enterprise behind the scenes perspective, our implementation was fairly smooth. We have identified some pain points based on Miro's use of emails for user IDs as people's emails may change (marriage, divorce, etc.) and when we update that on our end, it doesn't track through to Miro's SSO and license assignment. From the perspective of user adoption, I would have loved to see more people jump on board right away, but our staff needed to see benefits on projects and that is growing so our adoptions rate is as well.
We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
I have not encountered anything like Miro. I wouldn't want to use anything but Miro. I used Mind Map once and it was static, and formulaic. Mind map was too restrictive for me to want to use. It did not allow me to be creative like Miro. I chose Miro because it was intuitive, it augmented my physical whiteboard, and I realized I didn't have to photograph my physical white board to capture and present content.
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
