AxisCare Home Care Software vs. Hospice Tools

AxisCare organizes clock-in and clock-out events well for caregivers with nice options for ADLs and daily notes. Caregivers appreciate the simplicity of the mobile application. The support of Oregon EVV data reporting is partially complete but does require some manual data processing. A large number of pre-configured reports are available and the option to create custom reports from available data is well designed. The cloud based approach for data collection, storage, and reporting is thoughtfully designed and in our experience uptime for this system has been excellent. Phone (and other support options) are available but sometimes issues need several follow up calls for resolution.

[Hospice Tools is] great for hospice and palliative. Not sure it would work well for home health or other areas of healthcare.

• Creating clients schedules
• How easy it is for staff to see their schedules and clock in and out
• How easy it is to run billing
• The app is very user friendly

• Please add features that allow block days (for clients) that don't require service on a particular day(s)... similar to availability blocks for staff profile
• Please do not remove the old Billing/Payroll reporting
• Please add more range of days on (or add custom range) to Date Options under Real Time view under Scheduling
• Please add a feature where an automated message to all staff that are messaging after hours/weekends/holidays to our organization and its proxies. For example, when a staff calls in sick on a Saturday shift, the AxisCare messaging should prompt a message stating, "Caring Touch Home Health Care Inc. is open Mon-Fri from 9AM - 5PM, and closed on Statutory Holidays. If you're messaging due to emergency sick call or running late, and/or medical emergencies pertaining to an existing client, please call xxx-xxx-xxxx and leave a detailed message, AxisCare messaging does not immediately notify CTHHC managers afterhours."

Incentivized

We as an organization really enjoy the user friendly software

Incentivized

AxisCare Home Care Software is lightyears ahead of anyone and everyone in the industry. From reports, user friendly, customer service, speed of service, service after the sale, Customer success manager. AxisCare Home Care Software is leaving every competitor in the dust in all areas other than marketing and payroll in which I feel they are lacking the most.

• AxisCare data is critical to our company profitability, growth, and efficiency. The ability to utilize data effectively provides us with the means to grow and expand responsibly.
• Our projections for business growth suggest we will double our new client setup labor (AxisCare setup) for the same amount of profit stream. Only with the efficiency of AxisCare will it be possible to support the added labor required for this effort.
• End of month reports, quarterly reports, progress notes, and billing data are supported well by AxisCare. These items could be streamlined to further reduce our data processing labor.
• AxisCare is missing client associated protocol plans and other risk assessment documents. These should be available to the client and caregiver as associated with the needs of that client.