Still the best IMHO for dynamic prototyping. Sometimes you need to wireframe novel on-page widgets, such as draggable search areas (in the context of map-based search), or interactive annotations on diagrams. And sometimes real data values are necessary for test participants to give good feedback. However, this is something of a niche scenario. The majority of uxers prefer xd or Figma and find that static prototypes (screen1->click->screen2) is sufficient.
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
Adaptive views enable us to create truly responsive designs, even when they are very complex.
The platform’s many available templates and ability to create a library of reusable designs enables us to prototype faster and more efficiently than creating every single design from the ground up.
The company provides a lot of support options, from training videos to online forums. This is a pretty complex tool, so knowing that we can always look up or ask a question and get a quick answer has helped us immensely.
Axure’s comprehensive suite of tools to portray interactivity in prototypes has truly helped us show stakeholders and clients what an end product will look like, which has really helped us gain necessary internal and external buy-in.
Axure feels like a tool that started with a simple interface that wasn't redesigned over time. Simple tasks sometimes require clicking through multiple layers. Crucial pieces of functionality are hidden under text links, or just flatly aren't discoverable. Much of the quirks of the interface only come from having screwed up numerous times, and knowing that certain things are just difficult to accomplish.
I've never used the support for Axure but they do have an online community that can be helpful when you're unsure how to accomplish a specific bit of interactivity. Overall the community for Axure is a great benefit for the software. There are also a lot of shared library assets which can help reduce the time you spend on projects.
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
I think that the online training videos cover all product features and are a great resource to point people to. The newsletter is also frequent and passes on a range of tips and techniques for users that are eager to learn more, or just want to keep themselves up to date
Since Axure RP is a desktop software that can work without a cloud connection, it is easy to have approved within a highly restricted corporate environment for a low cost with a small team. iRise is a solution that requires greater amounts of management, best service a group of designers in a corporate environment. InVision is cloud-based and, although not impossible, would require a long-term agreement to be made between the corporate and InVision. These could take years. Origami is free and desktop based and has great control of the transitions and data - but is so granular that additional time commitments may have to be made to make a prototype of this fidelity
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
Axure allows for us to quickly get the entire sales team trained on a specific narrative and gives them a fool proof click path for them to use in the demo.
Axure is relatively inexpensive and allows for purchasing the software without having to pay a monthly subscription (although they do have that option).
The Sketch integration has allowed for a 10 fold increase in productivity by taking designs already created in another program and quickly adding them to Axure.
SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
