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Athos Commerce (Searchspring, Klevu, and Intelligent Reach) vs. Azure AI Search

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Athos Commerce

    Score9 out of 10
    N/AAthos Commerce is a commerce discovery platform that helps retailers make catalog products searchable, browsable, merchandised, personalized, and available across storefronts and external selling channels. It is the unified successor to the legacy Searchspring, Klevu, and Intelligent Reach offerings.N/A

    Azure AI Search

    Score8.9 out of 10
    N/AAzure AI Search (formerly Azure Cognitive Search) is enterprise search as a service, from Microsoft.

    $0.10

    Per Hour

    Pricing
    Athos CommerceAzure AI Search
    Editions & Modules
    Onsite Discovery
    Contact Sales
    Offsite Discovery
    Contact Sales
    Complete Discovery
    Contact Sales
    Basic
    $0.101
    Per Hour
    Standard S1
    $0.336
    Per Hour
    Standard S2
    $1.344
    Per Hour
    Standard S3
    $2.688
    Per Hour
    Offerings
    Pricing Offerings
    Athos CommerceAzure AI Search
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Athos CommerceAzure AI Search
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.3
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.3
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Athos CommerceAzure AI Search
    Likelihood to Recommend
    Athos Commerce
    Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
    Incentivized
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    Microsoft
    It's very useful when used with large file systems, once the models index the files good enough, the suggestions are very impressive and produce grounded answers. Since it can natively work with blob storage the requirement for pre-processing the data is eliminated i.e. the data can be searched in its raw form, this makes Azure AI Search a very powerful tool when used with Azure Stack.
    Incentivized
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    Pros
    Athos Commerce
    • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
    • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
    • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
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    Microsoft
    • Incredibly robust back-end infrastructure.
    • Streamlined integration into Microsoft's Azure Cloud.
    • From a user standpoint, it lets the customer easily access their data and provide useful search tips.
    Incentivized
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    Cons
    Athos Commerce
    • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
    • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
    Incentivized
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    Microsoft
    • Like virtually all Azure services, it has first-class treatment for .Net as the developer platform of choice, but largely ignores other options. While there is a first-party Python SDK, there are only community packages for other languages like Ruby and Node. Might be a game of roulette for those to be kept up-to-date. This might make it a non-starter for some teams that don't want to do the work to integrate with the REST API directly.
    • In my opinion, partitions inside of Azure Search don't count as data segregation for customers in a multi-tenant app, so any application where you have many customers with high-security concerns, Azure Search is probably a non-starter.
    • To elaborate on the multi-tenant issue: Azure Search's approach to pricing is pretty steep. While there is a free tier for small applications (50MB of content or less) the first paid tier is about 14x more expensive than the first SQL Database tier that supports full-text search. For many applications, it makes a lot more economic sense to just run some LIKE or CONTAINS queries on columns in a table rather than going with Azure Search.
    Incentivized
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    Usability
    Athos Commerce
    No answers on this topic
    Microsoft
    I give 10 rating because by using this endpoint and api key only we able to build that chatbot product in a timeline given by our client and also creating the endpoint and keys from the portal is also very easy for Azure AI Search and it doesn't take much time and also scalability is good.
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    Support Rating
    Athos Commerce
    We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
    Incentivized
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    Microsoft
    No answers on this topic
    Alternatives Considered
    Athos Commerce
    Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
    Incentivized
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    Microsoft
    It is good for me, and I want to rate this product 9/10. I hope they continue to improve and also offer a free plan with more benefits to learn Azure AI Search.
    Incentivized
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    Return on Investment
    Athos Commerce
    • Increased our site search speed.
    • Increased conversion rate.
    • Increase in sales by boosting best sellers and relevant items throughout the year.
    Incentivized
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    Microsoft
    • When integrated with our existing file system the Azure AI Search helped users tremendously by reducing search times and improve efficacy of intended result.
    • Since Azure AI Search is a PaaS solution, we had very short ideation to go-live timespan, which ended up reflecting in our product performance.
    • A rare but not negligible occurrence was correctness of search being questionable when new data was added to the system. The search returns false positive results.
    Incentivized
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    ScreenShots

    Athos Commerce Screenshots

    Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.