Azure Automation vs. PagerDuty

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Automation
Score 5.7 out of 10
N/A
Azure Automation is a solution to automate frequent, time-consuming, and error-prone cloud management tasks, and ensures consistent management for Windows and Linux. Users can write runbooks graphically in PowerShell or Python to integrate Azure services and other public systems required for deploying, configuring, and managing end-to-end processes. It can also be used to orchestrate across on-premises environments using a hybrid runbook worker to deliver on-demand services. Automations from…N/A
PagerDuty
Score 8.6 out of 10
N/A
PagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.
$25
per month per user
Pricing
Azure AutomationPagerDuty
Editions & Modules
No answers on this topic
Professional
$25
per month per user
Business
$49
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Azure AutomationPagerDuty
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
Azure AutomationPagerDuty
Features
Azure AutomationPagerDuty
Workload Automation
Comparison of Workload Automation features of Product A and Product B
Azure Automation
7.2
1 Ratings
14% below category average
PagerDuty
-
Ratings
Multi-platform scheduling5.01 Ratings00 Ratings
Central monitoring8.01 Ratings00 Ratings
Logging8.01 Ratings00 Ratings
Alerts and notifications8.01 Ratings00 Ratings
Analysis and visualization8.01 Ratings00 Ratings
Application integration6.01 Ratings00 Ratings
Best Alternatives
Azure AutomationPagerDuty
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
Enterprises
Control-M
Control-M
Score 9.3 out of 10
Freshservice
Freshservice
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure AutomationPagerDuty
Likelihood to Recommend
8.0
(1 ratings)
9.1
(146 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(6 ratings)
Usability
-
(0 ratings)
7.3
(5 ratings)
Support Rating
-
(0 ratings)
9.0
(86 ratings)
Implementation Rating
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Azure AutomationPagerDuty
Likelihood to Recommend
Microsoft
We have found Azure Automation to be well-suited for tasks that must be performed on a scheduled basis. No matter how simple or tedious tasks are to perform manually, if they run on a scheduled basis, it makes sense to have them automated. If the tasks at hand are only performed once or infrequently, then it may be best to continue performing them manually.
Read full review
PagerDuty
It's the most effective when you need to alert someone specifically or a team. It sends notifications everywhere, like email, phone, and SMS, ensuring critical issues are never missed. The feature, like the event orchestrator, allows us to set logic-based rules that automatically suppress non-emergency alerts.
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Pros
Microsoft
  • Scheduled automation of Microsoft 365 and Azure tasks
  • Scheduled automation of scripting (e.g. Powershell)
  • Perform periodic maintenance
Read full review
PagerDuty
  • Alerting notifications is its best attribute; it will continue to make contact until the alert is acknowledged by a user.
  • The calendar view provides valuable information regarding who is on call by the team and their full contact information.
  • The application also lets you initiate a tech bridge meeting instantly and notifies all on-call users.
Read full review
Cons
Microsoft
  • An automation template library would be nice
  • Clear estimation of costs - this goes for the entire Azure Automation platform
  • It can be daunting at first due to all the settings and menu levels, but it is not difficult once you get started.
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PagerDuty
  • When I open PagerDuty the page does look a little cluttered or busy.
  • It would be nice to go to the page with clear and straightforward instructions on what I must address.
  • Ability to change the color background.
  • Add a timer and alarms for tasks that need completed.
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Likelihood to Renew
Microsoft
No answers on this topic
PagerDuty
They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
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Usability
Microsoft
No answers on this topic
PagerDuty
The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
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Support Rating
Microsoft
No answers on this topic
PagerDuty
PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
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Implementation Rating
Microsoft
No answers on this topic
PagerDuty
When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
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Alternatives Considered
Microsoft
We did not evaluate any other automation products since we are already using Microsoft 365 and the Azure platform. Additionally, Azure Automation allows for a reasonable number of tasks to be performed each month at no cost, which is especially nice when testing the platform. We found Azure Automate's integration of Powershell invaluable when working directly with Microsoft 365, Sharepoint, Azure AD, and other systems via API.
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PagerDuty
I have not use the 2 technologies for as long as I have used PagerDuty but in my opinion PagerDuty makes things a lot easier. The other tools got the job done and got alerts out but PagerDuty just seemed to make the setup for on-call alert schedules and integrations easier than the others. This isn't to say the others are difficult, just that PagerDuty was slightly better. I also have noticed that more tools have options to integrate to PagerDuty over the other tools.
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Return on Investment
Microsoft
  • Ensures tasks are not forgotten
  • Saves times - routine tasks no longer have to be performed manually
  • Complicated tasks are no longer an issue
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PagerDuty
  • Allow our service to be available 24/7 with minimal downtime, improving customer experience
  • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
  • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
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ScreenShots

PagerDuty Screenshots

Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.