Backblaze B2 Cloud Storage vs. Skyvia Backup

Providing the option of purchasing a much longer archive if desired or limiting the length of time in maintaining what's been saved is brilliant. It makes all the sense in the world. At the very least, unless the retention period is clearly mandated somehow, it causes a decision maker (especially a small business owner) to think strategically about what the storage needs truly are.

Incentivized

Skyvia Backup is well suited for Salesforce backup creation, retention, and partial restoration.

• File management
• Pricing
• Customer Service

Incentivized

• Skyvia Backup is a web tool, that's why we don't need to install and maintain it. The interface is pretty intuitive and you can clearly see what's going on with your backups, compare backup versions, and restore specific records per request.

• costs just went up some
• might be nice to get confirmation that it's working occasionally
• nothing else

Incentivized

• We'd like some improvement on backup email notification - we receive emails if the backup creation has failed for some reason, but we don't receive them when it has been completed, or when we run out of disk space. It requires spending some additional time to log in and check whether the disk space is still enough. Would be great to save this time for other tasks.

I love their Customer Care Team.

Because they continuously had times they required updating the account and there were hiccups when that happened, over time, I became skeptical of their ability to keep my files secure. They were the first cloud backup storage company I had ever used and I stayed with them for almost two decades. Then it happened that we did have to do a recovery two different times because of hardware failures. It was anything but a smooth or complete recovery, and their price kept rising as their service declined. Hundreds of files were totally lost in the process. I guessed that among their strategies, it might well have been a re-focus on their part to build up their enterprise accounts and didn't seem to care about small business. I finally had enough and left them as a client.

Incentivized

We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.

• We haven't had any data loss situations yet, however I'm sure our ROI will be fairly high if we have to recover any data. Backblaze is in the insurance industry, not storage.

Incentivized

• We haven't measured the ROI yet, but the fact that we don't have to pay per each user that accesses our backup account is very beneficial to us, as we are a small organization.