The Magic of Great Cloud Storage
September 06, 2023

The Magic of Great Cloud Storage

Paulette Ensign | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Backblaze B2 Cloud Storage

Backblaze B2 Cloud Storage backs up our external drive, where we archive everything we do internally to run the business, including client work so we have that level of automatic redundancy in place. That is in addition to the backup our vendors and subcontractors have on their own respective computers and stored in the cloud. Because this backup is done automatically and we receive regular reports from Backblaze, we're able to sleep a lot better at night and pay less than we were with the previous cloud backup service we used. Backblaze B2 Cloud Storage also seems to have their system working seamlessly so there's never an outage or or gap of any kind, which somehow happened all too often with the previous vendor company. When I looked for referrals for a reliable and inexpensive cloud service, I had no idea Backblaze B2 Cloud Storage was so popular among other small business owners. I've seen why in my own experience this past year since we switched over to them.
  • Seamless service - I hardly know they're there, yet reports assure me they are!
  • Charges a reasonable price for excellent coverage.
  • Communicate clearly and promptly on the rare times I've had a question.
  • For what my company needs, I cannot think of anything more or better they could do, though a birthday card would be fun!
  • Abundant storage space to grow into
  • Consistent service and communication
  • Reasonable fee for service
  • Ease of reconstructing content (though we have fortunately not needed that -- yet!)
  • Difficult to quantify the peace of mind Backblaze B2 Cloud Storage services provides.
  • Based on the reported experiences of other Backblaze B2 Cloud Storage clients, recovery has been smooth. We have not yet had the need to use that function.
  • Because Backblaze B2 Cloud Storage's service has been seamless, I feel much more confident in their ability to deliver what they promise when we have the need to expand or enhance what we are purchasing from them.
Because they continuously had times they required updating the account and there were hiccups when that happened, over time, I became skeptical of their ability to keep my files secure. They were the first cloud backup storage company I had ever used and I stayed with them for almost two decades. Then it happened that we did have to do a recovery two different times because of hardware failures. It was anything but a smooth or complete recovery, and their price kept rising as their service declined. Hundreds of files were totally lost in the process. I guessed that among their strategies, it might well have been a re-focus on their part to build up their enterprise accounts and didn't seem to care about small business. I finally had enough and left them as a client.

Do you think Backblaze B2 Cloud Storage delivers good value for the price?

Yes

Are you happy with Backblaze B2 Cloud Storage's feature set?

Yes

Did Backblaze B2 Cloud Storage live up to sales and marketing promises?

Yes

Did implementation of Backblaze B2 Cloud Storage go as expected?

Yes

Would you buy Backblaze B2 Cloud Storage again?

Yes

Providing the option of purchasing a much longer archive if desired or limiting the length of time in maintaining what's been saved is brilliant. It makes all the sense in the world. At the very least, unless the retention period is clearly mandated somehow, it causes a decision maker (especially a small business owner) to think strategically about what the storage needs truly are.

Backblaze B2 Cloud Storage Feature Ratings

Versioning
10
Video files
10
Audio files
10
Access control
10
File search
10
Device sync
10
User and role management
10
File organization
10
Device management
10
Performance
10
Reliability
10
Storage Reports
10