Backlog vs. BigTime Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backlog
Score 9.4 out of 10
N/A
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…N/A
BigTime Software
Score 8.5 out of 10
N/A
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$10
User per Month
Pricing
BacklogBigTime Software
Editions & Modules
No answers on this topic
Express
$10
User per Month
Premier
$30
User per Month
Pro
$40
User per Month
Enterprise
Custom
Offerings
Pricing Offerings
BacklogBigTime Software
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
BacklogBigTime Software
Project Management
Comparison of Project Management features of Product A and Product B
Backlog
9.5
2 Ratings
BigTime Software
-
Ratings
Task Management10.02 Ratings00 Ratings
Gantt Charts9.02 Ratings00 Ratings
Scheduling10.02 Ratings00 Ratings
Team Collaboration10.02 Ratings00 Ratings
Support for Waterfall Methodology8.02 Ratings00 Ratings
Document Management9.02 Ratings00 Ratings
Email integration10.02 Ratings00 Ratings
Mobile Access10.02 Ratings00 Ratings
User Ratings
BacklogBigTime Software
Likelihood to Recommend
10.0
(2 ratings)
8.8
(25 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(2 ratings)
Usability
-
(0 ratings)
8.8
(2 ratings)
Support Rating
8.0
(2 ratings)
9.0
(4 ratings)
User Testimonials
BacklogBigTime Software
Likelihood to Recommend
Nulab, Inc.
The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
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BigTime Software
Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
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Pros
Nulab, Inc.
  • Gantt chart
  • Github support
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BigTime Software
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
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Cons
Nulab, Inc.
  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
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BigTime Software
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
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Likelihood to Renew
Nulab, Inc.
No answers on this topic
BigTime Software
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
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Usability
Nulab, Inc.
No answers on this topic
BigTime Software
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
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Support Rating
Nulab, Inc.
I would give 9 but one less because of the high price.
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BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
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Alternatives Considered
Nulab, Inc.
Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
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BigTime Software
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
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Return on Investment
Nulab, Inc.
  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
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BigTime Software
  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
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