What users are saying about
9 Ratings
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Top Rated
35 Ratings
9 Ratings
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Score 9 out of 100

BigTime Software

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Top Rated
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Backlog

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
Carol Aleman | TrustRadius Reviewer

BigTime Software

The best use that we could give to this consulting tool would be the intention of streamlining and maximizing the workflow; [BigTime Software] allowing us to perform tasks simultaneously [and increases] the profitability of the service.

I can't imagine a scenario where someone could misuse this tool.
Tommy Parker | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Backlog
9.0
BigTime Software
Task Management
Backlog
9.8
BigTime Software
Gantt Charts
Backlog
9.0
BigTime Software
Scheduling
Backlog
9.5
BigTime Software
Team Collaboration
Backlog
9.1
BigTime Software
Support for Waterfall Methodology
Backlog
7.1
BigTime Software
Document Management
Backlog
8.8
BigTime Software
Email integration
Backlog
9.1
BigTime Software
Mobile Access
Backlog
9.5
BigTime Software

Pros

Backlog

  • Gantt chart
  • Github support
Sanyam Jain | TrustRadius Reviewer

BigTime Software

  • Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
  • Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
  • Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
  • WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
Anonymous | TrustRadius Reviewer

Cons

Backlog

  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
Carol Aleman | TrustRadius Reviewer

BigTime Software

  • I am having trouble figuring out how to drop time from invoice tracking (i.e.: billed as a lump sum, so I no longer want to see this time as a potential invoice that needs to be drafted).
  • We still use QuickBooks and I have trouble uploading Invoices there.
  • Invoice payment is difficult to navigate.
Amara Hildebrand | TrustRadius Reviewer

Usability

Backlog

No score
No answers yet
No answers on this topic

BigTime Software

BigTime Software 7.3
Based on 1 answer
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great!
Anonymous | TrustRadius Reviewer

Support Rating

Backlog

Backlog 8.0
Based on 1 answer
I would give 9 but one less because of the high price.
Sanyam Jain | TrustRadius Reviewer

BigTime Software

BigTime Software 8.5
Based on 5 answers
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
Heather Brumbaugh | TrustRadius Reviewer

Alternatives Considered

Backlog

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
Carol Aleman | TrustRadius Reviewer

BigTime Software

While they have similar capabilities, our main reason for switching to BigTime Software was that Harvest could not reconcile expenses and labor hours into one budget line item, which threw off entire project budgets. In this regard, BigTime Software is more accurate and a much more powerful tool. While it's not as intuitive or aesthetically appealing, BigTime Software is a much better fit for our business.
Anonymous | TrustRadius Reviewer

Return on Investment

Backlog

  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
Sanyam Jain | TrustRadius Reviewer

BigTime Software

  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
Bobak Tehrany, P.E., PTOE | TrustRadius Reviewer

Screenshots

Pricing Details

Backlog

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Backlog Editions & Modules

Additional Pricing Details

BigTime Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

BigTime Software Editions & Modules

Edition
Express$101
Pro$401
Premier$301
EnterpriseCustom
  1. User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Backlog
9.5
BigTime Software
8.7

Usability

Backlog
BigTime Software
7.3

Support Rating

Backlog
8.0
BigTime Software
8.5

Add comparison