TrustRadius

Backstop vs. Salesforce Agentforce Financial Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backstop
Score 10.0 out of 10
N/A
Backstop Solutions Group in Chicago provides cloud-based technology supporting hedge funds. These applications include tools for investment research and analytics, accounting, a financial services specific CRM, and investor relations and document sharing tools, as well as investment portfolio management and due diligence tracking.N/A
Agentforce Financial Services
Score 8.2 out of 10
N/A
The Financial Services Cloud from Salesforce is used to create customized experiences for users and customers, and get information at the right to improve productivity and satisfaction. The vendor states that wealth management advisors can use the CRM’s ability to better understand and address client needs, building fruitful client relationships. Retail, mortgage, and commercial bankers can get a complete customer view when and where they need it. In insurance, users of the financial services…
$300
per month billed annually per user
Pricing
BackstopSalesforce Agentforce Financial Services
Editions & Modules
No answers on this topic
Sales
$300
per month billed annually per user
Service
$300
per month billed annually per user
Sales and Service
$325
per month billed annually per user
Einstein 1 for Sales and Service
$700
per month billed annually per user
Offerings
Pricing Offerings
BackstopAgentforce Financial Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BackstopSalesforce Agentforce Financial Services
Best Alternatives
BackstopSalesforce Agentforce Financial Services
Small Businesses
Affinity CRM
Affinity CRM
Score 9.2 out of 10
Affinity CRM
Affinity CRM
Score 9.2 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BackstopSalesforce Agentforce Financial Services
Likelihood to Recommend
10.0
(3 ratings)
5.0
(2 ratings)
Usability
-
(0 ratings)
5.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
BackstopSalesforce Agentforce Financial Services
Likelihood to Recommend
Backstop Solutions Group
Backstop makes planning and selecting the portfolio efficiently. There is a candid assistance in matters of resource utilization. Moreso, Backstop has a cost accounting notion, which makes the company control the expenses they make. Finally, Backstop has classical research procedures where analysis and decisions arrive after extensive assistance and evaluations.
wilson bruno | TrustRadius Reviewer
wilson bruno
Logistics Supervisor
Read full review
Salesforce
Salesforce Financial Services Cloud is really helpful when it comes to projections for our business. In order to cover our office overheads, we try to project sales leads becoming opportunities and closed and won sales for each quarter so we can ensure all targets are met and obligations too.
Verified User
Anonymous
Read full review
Pros
Backstop Solutions Group
  • Storage of notes from calls and meetings.
  • Tracking portfolio holding balances, transactions, and IRRs/MOICs.
  • Allowing flexibility for client-defined uses.
Sean Carr, CFA | TrustRadius Reviewer
Read full review
Salesforce
  • Ease of use
  • Reporting
  • Customisation
Verified User
Anonymous
Read full review
Cons
Backstop Solutions Group
  • Poor communication procedures
  • Lack of specific OS support
  • No mobile version for Backstop
wilson bruno | TrustRadius Reviewer
wilson bruno
Logistics Supervisor
Read full review
Salesforce
  • Automation. There is room to automate certain processes that require manual executions.
  • Implementation. It is hard and requires a 3rd party to help to implement which is costly.
Oscar Elizondo Espinosa | TrustRadius Reviewer
Oscar Elizondo Espinosa
Client Specialist
Read full review
Usability
Backstop Solutions Group
No answers on this topic
Salesforce
It does its job but could be better. I think it all comes down to each business configuration of the platform.
Verified User
Anonymous
Read full review
Support Rating
Backstop Solutions Group
Backstop support is fantastic. They always pick up the phone without a wait and are highly knowledgeable, I rarely need more than 5 minutes to fix an issue.
Sean Carr, CFA | TrustRadius Reviewer
Read full review
Salesforce
No answers on this topic
Alternatives Considered
Backstop Solutions Group
I have not used or evaluated any Backstop competitors. Freestone already used Backstop when I started.
Sean Carr, CFA | TrustRadius Reviewer
Read full review
Salesforce
We haven't used anything previously to Salesforce. We were trying to implement what we needed as a company with our current ticketing and quoting software, but it wasn't doing what we needed. Once we found Salesforce we were able to really dial in on the important things needed as a company.
Verified User
Anonymous
Read full review
Return on Investment
Backstop Solutions Group
  • Business ends up profiting
  • The chances of investing in the wrong projects don't exist
  • The analytical assistance from Backstop increases more investment plans
wilson bruno | TrustRadius Reviewer
wilson bruno
Logistics Supervisor
Read full review
Salesforce
  • Positively helpful with targets
  • Motivating and encouraging
  • Helpful with figures
Verified User
Anonymous
Read full review
ScreenShots