What users are saying about
21 Ratings
31 Ratings
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Score 8.8 out of 100
21 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Data Center Backup

    7.1

    Bacula Enterprise

    71%

    IDrive

    Feature Set Not Supported
    N/A
    Bacula Enterprise ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Live recovery

    6.9
    69%
    8 Ratings
    N/A
    0 Ratings

    Recovery verification

    6.5
    65%
    18 Ratings
    N/A
    0 Ratings

    Business application protection

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    8.2
    82%
    23 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    7.9
    79%
    23 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    9.9
    99%
    12 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    6.9
    69%
    17 Ratings
    N/A
    0 Ratings

    Snapshots

    7.9
    79%
    14 Ratings
    N/A
    0 Ratings

    Flexible deployment

    3.9
    39%
    20 Ratings
    N/A
    0 Ratings

    Management dashboard

    4.4
    44%
    20 Ratings
    N/A
    0 Ratings

    Platform support

    7.2
    72%
    23 Ratings
    N/A
    0 Ratings

    Retention options

    7.2
    72%
    23 Ratings
    N/A
    0 Ratings

    Encryption

    10.0
    100%
    14 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    Bacula Enterprise

    Feature Set Not Supported
    N/A
    9.3

    IDrive

    93%
    IDrive ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    9.7
    97%
    6 Ratings

    Video files

    N/A
    0 Ratings
    8.7
    87%
    5 Ratings

    Audio files

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.4
    94%
    3 Ratings

    Access control

    N/A
    0 Ratings
    9.2
    92%
    6 Ratings

    File search

    N/A
    0 Ratings
    9.6
    96%
    7 Ratings

    Device sync

    N/A
    0 Ratings
    9.6
    96%
    6 Ratings

    Cloud Storage Security & Administration

    Bacula Enterprise

    Feature Set Not Supported
    N/A
    9.5

    IDrive

    95%
    IDrive ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    9.6
    96%
    6 Ratings

    File organization

    N/A
    0 Ratings
    9.2
    92%
    7 Ratings

    Device management

    N/A
    0 Ratings
    9.6
    96%
    6 Ratings

    Cloud Storage Platform

    Bacula Enterprise

    Feature Set Not Supported
    N/A
    9.7

    IDrive

    97%
    IDrive ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    9.7
    97%
    7 Ratings

    Reliability

    N/A
    0 Ratings
    9.7
    97%
    7 Ratings

    Storage Reports

    N/A
    0 Ratings
    9.7
    97%
    6 Ratings

    Attribute Ratings

    • Bacula Enterprise is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.9

    Bacula Enterprise

    99%
    23 Ratings
    8.7

    IDrive

    87%
    8 Ratings

    Likelihood to Renew

    10.0

    Bacula Enterprise

    100%
    3 Ratings

    IDrive

    N/A
    0 Ratings

    Usability

    8.5

    Bacula Enterprise

    85%
    4 Ratings

    IDrive

    N/A
    0 Ratings

    Support Rating

    9.8

    Bacula Enterprise

    98%
    25 Ratings
    4.6

    IDrive

    46%
    8 Ratings

    Implementation Rating

    8.0

    Bacula Enterprise

    80%
    1 Rating

    IDrive

    N/A
    0 Ratings

    Likelihood to Recommend

    Bacula Enterprise

    Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
    I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
    Daniel Drucker | TrustRadius Reviewer

    IDrive

    IDrive is well suited for the following reasons:
    • It is easy to set up Unlimited Devices/Account Via mail
    • It is possible to upload a bulk amount of data
    • Upload speed is Superfast
    The app is Excellent for any mobile device, but if we consider its scenarios where it is less appropriate, I think it will be like as follows:
    • Not unlimited storage
    • It has only basic sharing options
    Anonymous | TrustRadius Reviewer

    Pros

    Bacula Enterprise

    • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
    • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
    • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
    • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
    • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
    • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
    Anonymous | TrustRadius Reviewer

    IDrive

    • It works seamlessly - Set it up once and forget it.
    • There is a desktop app as well as a website to view your data.
    Riva Schwartz | TrustRadius Reviewer

    Cons

    Bacula Enterprise

    • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
    • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
    Brian O'Connell | TrustRadius Reviewer

    IDrive

    • Need to be able to do a full backup of encrypted disks
    • Express disk needs better instructions before ordering annual free disk
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Bacula Enterprise

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Bacula Enterprise Editions & Modules

    Additional Pricing Details

    IDrive

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $79.5 per year One user, unlimited computers 5TB storage

    IDrive Editions & Modules

    Edition
    Personal$79.501
    IDrive 360 EndPoint$99.502
    IDrive Team$99.503
    IDrive Business$99.503
    1. per year 1 user
    2. per year 5 computers
    3. per year
    Additional Pricing Details
    IDrive regulars regular first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint

    Likelihood to Renew

    Bacula Enterprise

    Bacula Enterprise 10.0
    Based on 3 answers
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Anonymous | TrustRadius Reviewer

    IDrive

    No score
    No answers yet
    No answers on this topic

    Usability

    Bacula Enterprise

    Bacula Enterprise 8.5
    Based on 4 answers
    It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
    Anonymous | TrustRadius Reviewer

    IDrive

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Bacula Enterprise

    Bacula Enterprise 9.8
    Based on 25 answers
    We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
    Ernesto Veiga | TrustRadius Reviewer

    IDrive

    IDrive 4.6
    Based on 8 answers
    I give them a 10 because I've only ever had to contact them about upgrading or renewing my plan and that was super easy and they were very responsive. Honestly, the experience has been so good I've never had to contact their support team about any issues with their products. Which says a lot.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Bacula Enterprise

    Bacula Enterprise 8.0
    Based on 1 answer
    Ensure the backup traffic goes through separate traffic as the other environment.
    Alexander Siahaan | TrustRadius Reviewer

    IDrive

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Bacula Enterprise

    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Cliff Nieuwenhuis | TrustRadius Reviewer

    IDrive

    Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
    Mike Calabro | TrustRadius Reviewer

    Return on Investment

    Bacula Enterprise

    • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
    • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
    Rubens Urquisa | TrustRadius Reviewer

    IDrive

    • The positive impact of IDrive in my institution is the move to working from home in the pandemic situation because it helped our institution to gain at 80% ROI
    • The biggest negative impact is that employees and teachers are working from home and that's why reduced the need for backing up office computers
    • It has fulfilled our demand because in this pandemic situation we have won the race against time to meet the demands for clients or students
    Anonymous | TrustRadius Reviewer

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