What users are saying about
Top Rated
25 Ratings
16 Ratings
Top Rated
25 Ratings
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Score 9.7 out of 100
16 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Bacula Enterprise

Bacula Enterprise is not the easiest backup software to work with--you are expected to be competent at the command line and editing complex configuration files, even if you mostly use the web GUI for day-to-day operations. However, study is rewarded--you can do many very complex things. Easy things may not always be easy, but very hard things are possible (unlike many competitors that make easy things easy and hard things impossible).
I would not recommend Bacula to someone who just wants a quick plug and play solution; but in my opinion your backups and disaster recovery system shouldn't be plug and play - that's a great way to feel good about a solution that won't actually work for you when it's needed!
Daniel Drucker | TrustRadius Reviewer

IDrive

This is an economical way to back up less than 1000 GB of data. It can also back-up mapped drives, so you can do the back-up from a personal computer in addition to the server. Restoring tends to be a bit cumbersome, so this should be used as an emergency function, not regularly. Once I tried to add files from the server to another computer but it didn't work because the other computer didn't have the IDrive installed.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Bacula Enterprise
9.5
IDrive
Universal recovery
Bacula Enterprise
9.1
IDrive
Live recovery
Bacula Enterprise
9.8
IDrive
Recovery verification
Bacula Enterprise
9.8
IDrive
Business application protection
Bacula Enterprise
8.2
IDrive
Multiple backup destinations
Bacula Enterprise
10.0
IDrive
Incremental backup identification
Bacula Enterprise
10.0
IDrive
Backup to the cloud
Bacula Enterprise
9.7
IDrive
Deduplication and file compression
Bacula Enterprise
10.0
IDrive
Snapshots
Bacula Enterprise
8.7
IDrive
Flexible deployment
Bacula Enterprise
8.9
IDrive
Management dashboard
Bacula Enterprise
9.5
IDrive
Platform support
Bacula Enterprise
10.0
IDrive
Retention options
Bacula Enterprise
10.0
IDrive
Encryption
Bacula Enterprise
9.4
IDrive

File Sharing & Management

Bacula Enterprise
IDrive
4.0
Versioning
Bacula Enterprise
IDrive
4.9
Video files
Bacula Enterprise
IDrive
3.6
Audio files
Bacula Enterprise
IDrive
3.6
Document collaboration
Bacula Enterprise
IDrive
2.5
Access control
Bacula Enterprise
IDrive
4.3
File search
Bacula Enterprise
IDrive
5.3
Device sync
Bacula Enterprise
IDrive
3.5

Cloud Storage Security & Administration

Bacula Enterprise
IDrive
4.5
User and role management
Bacula Enterprise
IDrive
2.7
File organization
Bacula Enterprise
IDrive
6.6
Device management
Bacula Enterprise
IDrive
4.2

Cloud Storage Platform

Bacula Enterprise
IDrive
6.2
Performance
Bacula Enterprise
IDrive
6.0
Reliability
Bacula Enterprise
IDrive
7.0
Storage Reports
Bacula Enterprise
IDrive
5.7

Pros

Bacula Enterprise

  • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
  • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
  • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
  • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
  • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
  • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
Anonymous | TrustRadius Reviewer

IDrive

  • Offers a cloud and a local backup option from the same app.
  • Fast upload speed.
  • It keeps old files forever, versioning, which helps protect against ransomware.
  • Can backup as a disc image.
  • Can search and restore for lost data. Makes finding lost files way easier than other solutions.
  • You can choose which folders to backup.
Mike Calabro | TrustRadius Reviewer

Cons

Bacula Enterprise

  • Takes a while to get used to the software. It's not something that you can just install and work away with. You need to figure it out first. We did get a free training course when we purchased the Bacula Enterprise version which we found very useful.
  • Support Documentation is very in depth but it's a tough read sometimes. Takes a while to understand the concepts from this documentation. Could do with making the documentation a small bit easier to understand.
Brian O'Connell | TrustRadius Reviewer

IDrive

  • The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
  • The UI could use an update/refresh.
  • If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bacula Enterprise

Bacula Enterprise 9.1
Based on 2 answers
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Anonymous | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Usability

Bacula Enterprise

Bacula Enterprise 7.1
Based on 3 answers
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
Anonymous | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Support Rating

Bacula Enterprise

Bacula Enterprise 9.5
Based on 15 answers
We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
Ernesto Veiga | TrustRadius Reviewer

IDrive

IDrive 5.9
Based on 8 answers
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
Riva Schwartz | TrustRadius Reviewer

Alternatives Considered

Bacula Enterprise

I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Cliff Nieuwenhuis | TrustRadius Reviewer

IDrive

Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
Mike Calabro | TrustRadius Reviewer

Return on Investment

Bacula Enterprise

  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa | TrustRadius Reviewer

IDrive

  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
Anonymous | TrustRadius Reviewer

Pricing Details

Bacula Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bacula Enterprise Editions & Modules

Additional Pricing Details

IDrive

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDrive Editions & Modules

Edition
Personal$52.121
Business$74.651
  1. Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bacula Enterprise
9.7
IDrive
5.7

Likelihood to Renew

Bacula Enterprise
9.1
IDrive

Usability

Bacula Enterprise
7.1
IDrive

Support Rating

Bacula Enterprise
9.5
IDrive
5.9

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