What users are saying about
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41 Ratings

Bacula Enterprise

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41 Ratings
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Score 9.4 out of 100
78 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Data Center Backup

    8.7

    Bacula Enterprise

    87%

    Veritas NetBackup

    Feature Set Not Supported
    N/A
    Bacula Enterprise ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    1 Rating
    N/A
    0 Ratings

    Live recovery

    8.9
    89%
    16 Ratings
    N/A
    0 Ratings

    Recovery verification

    8.6
    86%
    25 Ratings
    N/A
    0 Ratings

    Business application protection

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    9.3
    93%
    30 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    9.1
    91%
    30 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    10.0
    100%
    16 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    9.0
    90%
    24 Ratings
    N/A
    0 Ratings

    Snapshots

    9.5
    95%
    21 Ratings
    N/A
    0 Ratings

    Flexible deployment

    8.6
    86%
    28 Ratings
    N/A
    0 Ratings

    Management dashboard

    8.6
    86%
    28 Ratings
    N/A
    0 Ratings

    Platform support

    9.0
    90%
    31 Ratings
    N/A
    0 Ratings

    Retention options

    8.8
    88%
    31 Ratings
    N/A
    0 Ratings

    Encryption

    10.0
    100%
    21 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Bacula Enterprise is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Veritas NetBackup is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    10.0

    Bacula Enterprise

    100%
    31 Ratings
    8.8

    Veritas NetBackup

    88%
    17 Ratings

    Likelihood to Renew

    10.0

    Bacula Enterprise

    100%
    5 Ratings
    9.0

    Veritas NetBackup

    90%
    1 Rating

    Usability

    8.8

    Bacula Enterprise

    88%
    6 Ratings
    10.0

    Veritas NetBackup

    100%
    1 Rating

    Support Rating

    9.9

    Bacula Enterprise

    99%
    26 Ratings
    10.0

    Veritas NetBackup

    100%
    7 Ratings

    In-Person Training

    10.0

    Bacula Enterprise

    100%
    1 Rating

    Veritas NetBackup

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Bacula Enterprise

    90%
    2 Ratings

    Veritas NetBackup

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    Bacula Enterprise

    N/A
    0 Ratings
    10.0

    Veritas NetBackup

    100%
    1 Rating

    Likelihood to Recommend

    Bacula Enterprise

    Bacula is extremely reliable for storing our company's data, it brings a lot of peace of mind to the IT team because we are sure that at the necessary moment we can count on the data that has been saved. We use it to backup the entire infrastructure, database, virtual machines, active directory, file servers, and more.It works perfectly well with tape backups and also in storage spaces dedicated to faster restores.
    Carlos Costa | TrustRadius Reviewer

    Veritas NetBackup

    Like most enterprise backup applications, Symantec NetBackup (NBU) suffers from complexity. Using and understanding advanced features can be challenging at times. Real world experience is needed to know if they are worth the time to implement. On the other hand I have found NBU relativity easy to use with a little training from just a simple backup scheduling and restore perspective.
    Anonymous | TrustRadius Reviewer

    Pros

    Bacula Enterprise

    • The support services provided by Bacula Systems are superb. They usually respond extremely quickly and have clear and useful answers upfront, which is a welcome change. Their support enabled us to get Bacula Enterprise up and running quickly and well configured, in a relatively short period of time. In addition, they also offer proactive support on a yearly basis. This involves sending an automatically generated report on your system configuration and status from which they provide advice on any issues or configuration problems that they find. I haven't seen this level of proactive support from another company.
    • The configuration is extremely powerful and flexible. If you're used to dealing with text-based configuration files then you'll find this system familiar. It also fits well with configuration management tools - in our case, Puppet - allowing the configuration across the whole system to be managed centrally. The flexibility of the system allowed us to have backups running exactly when and how we wanted, performing staging to tape via disk, and with various admin, tasks to automate the handling of tapes within our tape library.
    • The command-line console tool allows all operations to be done from the command line. In an emergency situation, or stuck in a datacentre with only a dumb console, being able to do everything via the command line is an important feature to have.
    • Bweb is an optional extra that provides a web-based interface for both management and configuration. If you don't want to edit text files and use the command line console tool then Bweb is the best interface to use. We don't use it for configuration (favoring external tools for managing the text-based configuration), but we do use it to monitor backups and perform restores. It provides an excellent overview of what's happening with the system.
    • The manuals, whitepapers, and additional documentation cover everything in detail. The whitepapers give a good overview of the installation, concepts, and specific scenarios, whilst the manuals cover in more depth how specific areas work and how the configuration is handled. It's very easy to find out what a particular option means and does.
    • The software can run on and is supported on, a wide variety of operating systems, including Ubuntu which is what we use. This is a level of flexibility that was important to us after being tied to RHEL for our previous backup system.
    Anonymous | TrustRadius Reviewer

    Veritas NetBackup

    • Upgrades are typically easy and normally have either no issues or very few that are easily resolved (wait a month or 2 before upgrading)
    • Using accelerator for the vm environment works well, and file level restores have been successful
    • Full vm recovery has worked every time
    • Backing up a physical server and restoring to a vm works as described
    • GRT Exchange backups are pretty easy, to setup
    • File level restores are simple
    Anonymous | TrustRadius Reviewer

    Cons

    Bacula Enterprise

    • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
    • There is no mobile app to manage backups and restores from smartphones
    • Manual installation is time consuming.
    Marcelo Miranda | TrustRadius Reviewer

    Veritas NetBackup

    • Admin console
    • SAP HANA application Templates should also be introduced instead of scripting
    • SAP MAXDB application template should also be introduced
    • Tape Management need improvement
    • MOBILE connectivity is missing
    • Admin console is so simple it should be more funcky or stylish
    • Small database should also be considered for backup
    WAQAS ASGHAR SIPRA | TrustRadius Reviewer

    Pricing Details

    Bacula Enterprise

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Veritas NetBackup

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Bacula Enterprise

    Bacula Enterprise 10.0
    Based on 5 answers
    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Anonymous | TrustRadius Reviewer

    Veritas NetBackup

    Veritas NetBackup 9.0
    Based on 1 answer
    Veritas continues to keep up with the backup game. There virtual machine backup capabilities are now top notch, and I believe they will prove valuable when our cloud presence demands a backup solution.
    Anonymous | TrustRadius Reviewer

    Usability

    Bacula Enterprise

    Bacula Enterprise 8.8
    Based on 6 answers
    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
    Daniel Drucker | TrustRadius Reviewer

    Veritas NetBackup

    Veritas NetBackup 10.0
    Based on 1 answer
    NetBackup provides a complete, flexible data protection solution for a variety of platforms. The platforms include Microsoft Windows, UNIX, and Linux systems. NetBackup lets you back up, archive, and restore files, folders or directories, and volumes or partitions that reside on your computer.
    During a backup or an archive, the client sends backup data across the network to a NetBackup server. The NetBackup server manages the type of storage that is specified in the backup policy. During a restore, users can browse, then select the files and directories to recover.
    WAQAS ASGHAR SIPRA | TrustRadius Reviewer

    Support Rating

    Bacula Enterprise

    Bacula Enterprise 9.9
    Based on 26 answers
    We have always been very well served by Bacula Enterprise support. The response time is excellent, and any doubts or problems are resolved quickly and easily, avoiding complications and the evolution of problems that could arise. Only praise for Bacula Enterprise's service and support. The monitoring of the entire process from acquisition to implementation was very well done.
    Ernesto Veiga | TrustRadius Reviewer

    Veritas NetBackup

    Veritas NetBackup 10.0
    Based on 7 answers
    Veritas support is very prompt and the acknowledgement/followup is hugely appreciable. They go deep to the issue and provide you satisfactory solutions. Creating ticket in portal is also very easy, does not adhere to severity priority, even if Sev2 response is very quick.
    Ratnodeep Roy | TrustRadius Reviewer

    In-Person Training

    Bacula Enterprise

    Bacula Enterprise 10.0
    Based on 1 answer
    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
    Marcelo Miranda | TrustRadius Reviewer

    Veritas NetBackup

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Bacula Enterprise

    Bacula Enterprise 9.0
    Based on 2 answers
    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
    Anonymous | TrustRadius Reviewer

    Veritas NetBackup

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Bacula Enterprise

    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Cliff Nieuwenhuis | TrustRadius Reviewer

    Veritas NetBackup

    CrashPlan has the capability to sync data with a cloud storage source. This is great for a workstation where data is typically only for one user. However, Netbackup does a much better job for maintaining multiple levels of file restores for Enterprise Servers. Netbackup has a superior management console that does not rely on Cloud services in the event of an internet outage.
    Rick Lupton | TrustRadius Reviewer

    Contract Terms and Pricing Model

    Bacula Enterprise

    No score
    No answers yet
    No answers on this topic

    Veritas NetBackup

    Veritas NetBackup 10.0
    Based on 1 answer
    Veritas NetBackup is very expensive, and I think price is the main reason which some customers don't want to use this solution. The price is fair. Most people have felt this solution was somewhat expensive.
    licensing model is based on the number of NetBackup clients, agents, servers, and options that NetBackup will be protecting or run on. A customer purchases the same number of licenses as the count of clients, agents, servers, and options.
    WAQAS ASGHAR SIPRA | TrustRadius Reviewer

    Professional Services

    Bacula Enterprise

    No answers on this topic

    Veritas NetBackup

    Education, Consulting and Managed services to keep our business running smooth.They provide the expertise needed to help you bridge the gap between excellent information management solutions and the information essential to help you reach maximum business value. They Meet information management goals with agility and flexibility.
    Comprehensive 24x7 monitoring, management and support of your backup and archiving environments.
    WAQAS ASGHAR SIPRA | TrustRadius Reviewer

    Return on Investment

    Bacula Enterprise

    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
    Brian O'Connell | TrustRadius Reviewer

    Veritas NetBackup

    • We never experienced a significant system or data loss during the time we used NetBackup. We restored individuals files and small databases based upon user mistakes, but we never had to implement a DR plan. From that aspect, it is difficult to evaluate the ROI. Backups are a commodity service. Features are very similar across multiple tools. Once you decide to stay on-prem or move to the cloud, the list of options are narrowed. Then it becomes a matter of price.
    • From an administration and support perspective, the ROI is low. Vendor technical support is not always responsive. The first two tiers of support are not knowledgeable and their typical recommendation is to read the white paper. My small team spent a lot of time troubleshooting NetBackup, often without much vendor help.
    Joel Gibbons | TrustRadius Reviewer

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