What users are saying about
3 Ratings
2 Ratings
3 Ratings
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Score 8 out of 101
2 Ratings
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Score 10 out of 101

Likelihood to Recommend

Bananatag

I would absolutely recommend Bananatag for pretty much anybody in our organization. Its pros far outweigh the cons and it is handy in more ways than you would initially think. It is well suited for any email that is external or client facing. It helps cover the bases in a case of a communication dispute and helps you time email responses better than if you didn't have the tool active.
Chandler Elmore profile photo

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Dan Sherman profile photo

Pros

Bananatag

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
Chandler Elmore profile photo

ContactMonkey

  • Provides email open information
  • Identifies if an email has been shared and location the email was opened
  • Integrates nicely into HTML emails
  • Provides data regarding clicked links and most effective emails
  • Has a great search function
Dan Sherman profile photo

Cons

Bananatag

  • The free version only gives you 5 trackable emails a day.
  • The information for clicking a link comes in a separate email than the read receipt, this can clog your inbox if you aren't diligent in clearing them out when you get them.
Chandler Elmore profile photo

ContactMonkey

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Dan Sherman profile photo

Likelihood to Renew

Bananatag

No score
No answers yet
No answers on this topic

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
Easy to use
No photo available

Usability

Bananatag

No score
No answers yet
No answers on this topic

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy for all users.
No photo available

Support

Bananatag

No score
No answers yet
No answers on this topic

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy to contact, quick follow-up/
No photo available

Implementation

Bananatag

No score
No answers yet
No answers on this topic

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
It is really easy to integrate with GMail, so just start from there
No photo available

Alternatives Considered

Bananatag

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
Chandler Elmore profile photo

ContactMonkey

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Dan Sherman profile photo

Return on Investment

Bananatag

  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.
Chandler Elmore profile photo

ContactMonkey

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Dan Sherman profile photo

Pricing Details

Bananatag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContactMonkey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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