What users are saying about
3 Ratings
3 Ratings
3 Ratings
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Score 7.6 out of 100
3 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Bananatag

Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
Marc Duke | TrustRadius Reviewer

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Dan Sherman | TrustRadius Reviewer

Pros

Bananatag

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
Chandler Elmore | TrustRadius Reviewer

ContactMonkey

  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact
Anonymous | TrustRadius Reviewer

Cons

Bananatag

  • Changing the format/size of blocks.
  • The range/choice of blocks that can be used.
Marc Duke | TrustRadius Reviewer

ContactMonkey

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange
Dan Sherman | TrustRadius Reviewer

Likelihood to Renew

Bananatag

No score
No answers yet
No answers on this topic

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
Easy to use
Anonymous | TrustRadius Reviewer

Usability

Bananatag

No score
No answers yet
No answers on this topic

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy for all users.
Anonymous | TrustRadius Reviewer

Support Rating

Bananatag

Bananatag 3.0
Based on 1 answer
Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
Marc Duke | TrustRadius Reviewer

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy to contact, quick follow-up/
Anonymous | TrustRadius Reviewer

Implementation Rating

Bananatag

No score
No answers yet
No answers on this topic

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
It is really easy to integrate with GMail, so just start from there
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bananatag

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
Chandler Elmore | TrustRadius Reviewer

ContactMonkey

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Dan Sherman | TrustRadius Reviewer

Return on Investment

Bananatag

  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.
Chandler Elmore | TrustRadius Reviewer

ContactMonkey

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Dan Sherman | TrustRadius Reviewer

Pricing Details

Bananatag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContactMonkey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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