Bananatag (discontinued) vs. Salesforce Inbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bananatag (discontinued)
Score 8.0 out of 10
N/A
Bananatag is email tracking software for sales teams and internal communications. It integrates with Gmail, Outlook, Mac mail, and other email clients. It includes email tracking, link tracking, email scheduling, email templates, attachment tracking, and email analytics. After merging with Staffbase in March 2021, Banatag is to be discontinued. Similar capabilities will be supplied by Staffbase.N/A
Salesforce Inbox
Score 7.4 out of 10
N/A
Salesforce Inbox is a set of apps that add "relationship intelligence" to the Salesforce Sales Cloud. SalesforceIQ Inbox connects customer data from the Sales Cloud to users' email inboxes, surfacing contextual information that can be used to write relevant messages. It also allows users to create leads, contacts, and opportunities and log emails to Salesforce from within their inbox. It is a sales email and intelligence tool that includes email tracking, automated reminders to follow up on…
$25
per month per user
Pricing
Bananatag (discontinued)Salesforce Inbox
Editions & Modules
No answers on this topic
Essentials
$25
per month per user
Professional
$75
per month per user
Enterprise
$150
per month per user
Unlimited
$300
per month per user
Offerings
Pricing Offerings
Bananatag (discontinued)Salesforce Inbox
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Bananatag (discontinued)Salesforce Inbox
Top Pros
Top Cons
Best Alternatives
Bananatag (discontinued)Salesforce Inbox
Small Businesses
Mailtrack
Mailtrack
Score 8.2 out of 10
Mailtrack
Mailtrack
Score 8.2 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.2 out of 10
Mailtrack
Mailtrack
Score 8.2 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bananatag (discontinued)Salesforce Inbox
Likelihood to Recommend
7.0
(2 ratings)
9.7
(5 ratings)
Support Rating
3.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bananatag (discontinued)Salesforce Inbox
Likelihood to Recommend
Staffbase GmbH
Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.
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Salesforce
When sending emails Salesforce Inbox provides valuable insights before sending. We usually send emails to clients and before Salesforce Inbox we would need to check in Salesforce to get details regarding the contact we are sending to. With the Salesforce Inbox there is no need to look in Salesforce as it is connected directly to Gmail or Outlook.
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Pros
Staffbase GmbH
  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
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Salesforce
  • Excellent response time.
  • Extensive notifications for all parties.
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Cons
Staffbase GmbH
  • Changing the format/size of blocks.
  • The range/choice of blocks that can be used.
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Salesforce
  • Reports
  • Reminders
  • If [there is] too much data, bugs sometimes occur.
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Support Rating
Staffbase GmbH
Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.
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Salesforce
No answers on this topic
Alternatives Considered
Staffbase GmbH
Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
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Salesforce
While I have not used many other automated email CRM integration systems, SalesforceIQ is hands down a crucial part of my daily work flow. I could not picture our company putting up the monthly numbers we are able to allocate without the efficiency and concise notification settings SalesforceIQ gives Everlasting Capital. I highly recommend if you're looking for fast integration results to update numerous departments within your company, to look into SalesforceIQ as it will make your daily tasks substantially easier while keeping all parties more thoroughly notified.
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Return on Investment
Staffbase GmbH
  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.
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Salesforce
  • Time is money! This makes it much faster for me to contact more prospects.
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ScreenShots