Bandwidth vs. Sinch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bandwidth
Score 10.0 out of 10
N/A
Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.
$0.01
per message
Sinch
Score 9.2 out of 10
N/A
Sinch empowers businesses to connect with customers anywhere, on any channel, through a globally scalable communications platform designed to deliver reliability, reach, and omnichannel engagement.N/A
Pricing
BandwidthSinch
Editions & Modules
Outbound Messaging
$0.01
per message
Inbound Calling
$0.01
per minute
Outbound Calling
$0.01
per minute
Phone Number
$0.35
per line/per month
Inbound Messaging
Free
per message
No answers on this topic
Offerings
Pricing Offerings
BandwidthSinch
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSinch offers a usage-based pricing model based on message volume, API calls, or voice minutes. Tiered plans scale with the organization's needs, and enterprise customers can access custom pricing and advanced add-ons like AI, analytics, and deliverability tools.
More Pricing Information
Community Pulse
BandwidthSinch
Best Alternatives
BandwidthSinch
Small Businesses
Telegram
Telegram
Score 8.7 out of 10
Telegram
Telegram
Score 8.7 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.7 out of 10
Telegram
Telegram
Score 8.7 out of 10
Enterprises
Telegram
Telegram
Score 8.7 out of 10
Telegram
Telegram
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BandwidthSinch
Likelihood to Recommend
1.5
(7 ratings)
6.0
(5 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
BandwidthSinch
Likelihood to Recommend
Bandwidth
Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
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Sinch
Sinch is well suited if you believe communication is the solution to 99% of problems in this world. Lack of communication builds issues that can easily be avoided with clear and transparent communication. Emails/ in-app notifications, the not immediate and always causes a delay since it depends on the user's internet connection. On the other hand, SMS is a service, which reaches every individual immediately and without fail. Therefore, Sinch shall be utilised by every company to make sure immediate communication is enabled.
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Pros
Bandwidth
  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
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Sinch
  • Performance
  • Support
  • SMS
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Cons
Bandwidth
  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
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Sinch
  • Improved UI for easier navigation to the owned short codes and status of their certification.
  • List of carrier requirements for certification (i.e. keywords).
  • Language and character do's and don't's for specific routes.
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Alternatives Considered
Bandwidth
Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
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Sinch
mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors.
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Return on Investment
Bandwidth
  • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
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Sinch
  • Positive return on investment
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ScreenShots

Sinch Screenshots

Screenshot of the Sinch Build DashboardScreenshot of Voice API AnalyticsScreenshot of Voice APIScreenshot of Email Send ReportingScreenshot of Call Logs