What users are saying about
12 Ratings
5 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.7 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.1 out of 100

Attribute Ratings

  • Bandwidth is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

5.2

Bandwidth

52%
7 Ratings
5.1

Sinch

51%
5 Ratings

Support Rating

9.0

Bandwidth

90%
2 Ratings

Sinch

N/A
0 Ratings

Likelihood to Recommend

Bandwidth

Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
Read full review

Sinch (formerly CLX Communications)

Sinch is well suited if you believe communication is the solution to 99% of problems in this world. Lack of communication builds issues that can easily be avoided with clear and transparent communication. Emails/ in-app notifications, the not immediate and always causes a delay since it depends on the user's internet connection. On the other hand, SMS is a service, which reaches every individual immediately and without fail. Therefore, Sinch shall be utilised by every company to make sure immediate communication is enabled.
Read full review

Pros

Bandwidth

  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
Read full review

Sinch (formerly CLX Communications)

  • Performance
  • Support
  • SMS
Read full review

Cons

Bandwidth

  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
Read full review

Sinch (formerly CLX Communications)

  • Improved UI for easier navigation to the owned short codes and status of their certification.
  • List of carrier requirements for certification (i.e. keywords).
  • Language and character do's and don't's for specific routes.
Read full review

Pricing Details

Bandwidth

Starting Price

$0 per message

Editions & Modules

Bandwidth editions and modules pricing
EditionModules
Phone Number0.351
Inbound Calling0.00552
Outbound Calling0.013
Inbound MessagingFree4
Outbound Messaging0.0055

Footnotes

  1. per line/per month
  2. per minute
  3. per minute
  4. per message
  5. per message

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Sinch

Starting Price

Editions & Modules

Sinch editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    Bandwidth

    Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
    Read full review

    Sinch (formerly CLX Communications)

    mBlox compares in SLA and QoS to other top tier aggregators. We interconnect with several vendors who provide wholesale enterprise level SMS and MMS services like mBlox, and they all compare around the same. Quality of service is key, and we've found them to be no greater, and no worse than their competitors.
    Read full review

    Return on Investment

    Bandwidth

    • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
    Read full review

    Sinch (formerly CLX Communications)

    • Positive return on investment
    Read full review

    Add comparison