What users are saying about
8 Ratings
4 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Bandwidth

Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.
Anonymous | TrustRadius Reviewer

Sinch

[Sinch is] a great SMS aggregator offering full performance with short code messaging. They are very helpful with the certification process and their after launch production support is extremely good too, even going above and beyond after hours in the rare situations where it could be required. My only area of concern is pricing as I've seem some competitive pricing from other service providers that are quite popular too.
Anonymous | TrustRadius Reviewer

Pros

Bandwidth

  • Bandwidth has great customer service. They are all friendly and super helpful.
  • They are innovative and constantly updating their APIs, UIs, and products they offer.
  • Their UI and API are user friendly and intuitive.
Tamara Foster | TrustRadius Reviewer

Sinch

  • Short and long code procurement and management.
  • Certification of long and short codes.
  • Route management.
Anonymous | TrustRadius Reviewer

Cons

Bandwidth

  • Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
  • Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
  • SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
Chris Horne | TrustRadius Reviewer

Sinch

  • Honestly, mBlox is spot on in terms of support, I can't think of anything they should improve on.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Bandwidth

Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.
Anonymous | TrustRadius Reviewer

Sinch

I've only used one other company, Syniverse, as an SMS Aggregator. That was when I worked for a different company more than 10 years ago, so I don't really have much to compare to Sinch.
Anonymous | TrustRadius Reviewer

Return on Investment

Bandwidth

  • We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.
Anonymous | TrustRadius Reviewer

Sinch

  • Ease of use - straightforward purchasing process and setup.
  • Satisfied customers - reliable routes and service for text messaging.
  • Integration with our marketing platform made the use of codes easy.
Anonymous | TrustRadius Reviewer

Pricing Details

Bandwidth

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bandwidth Editions & Modules

Edition
Phone Number0.351
Inbound Calling0.00552
Outbound Calling0.012
Inbound MessagingFree3
Outbound Messaging0.0053
  1. per line/per month
  2. per minute
  3. per message
Additional Pricing Details

Sinch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sinch Editions & Modules

Additional Pricing Details

Add comparison