What users are saying about
94 Ratings
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Score 8.1 out of 100
10 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Infrascale Platform ranks higher in 1 feature set: Data Center Backup

Data Center Backup

7.9

Barracuda Backup

79%
9.2

Infrascale Platform

92%
Infrascale Platform ranks higher in 13/14 features

Universal recovery

8.8
88%
27 Ratings
9.8
98%
2 Ratings

Instant recovery

6.3
63%
30 Ratings
8.1
81%
2 Ratings

Recovery verification

7.9
79%
29 Ratings
8.0
80%
2 Ratings

Business application protection

8.7
87%
24 Ratings
8.9
89%
2 Ratings

Multiple backup destinations

8.8
88%
31 Ratings
8.2
82%
2 Ratings

Incremental backup identification

8.4
84%
32 Ratings
9.9
99%
2 Ratings

Backup to the cloud

9.2
92%
33 Ratings
9.9
99%
2 Ratings

Deduplication and file compression

8.3
83%
34 Ratings
10.0
100%
1 Rating

Snapshots

6.1
61%
25 Ratings
10.0
100%
1 Rating

Flexible deployment

6.3
63%
18 Ratings
8.0
80%
2 Ratings

Management dashboard

6.5
65%
20 Ratings
8.7
87%
2 Ratings

Platform support

8.3
83%
20 Ratings
9.8
98%
2 Ratings

Retention options

8.8
88%
20 Ratings
9.8
98%
2 Ratings

Encryption

9.0
90%
16 Ratings
9.8
98%
2 Ratings

Attribute Ratings

  • Barracuda Backup is rated higher in 1 area: Support Rating
  • Infrascale Platform is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

7.6

Barracuda Backup

76%
34 Ratings
8.0

Infrascale Platform

80%
2 Ratings

Likelihood to Renew

10.0

Barracuda Backup

100%
2 Ratings

Infrascale Platform

N/A
0 Ratings

Usability

8.2

Barracuda Backup

82%
3 Ratings
10.0

Infrascale Platform

100%
1 Rating

Availability

7.0

Barracuda Backup

70%
2 Ratings

Infrascale Platform

N/A
0 Ratings

Performance

9.0

Barracuda Backup

90%
2 Ratings

Infrascale Platform

N/A
0 Ratings

Support Rating

9.6

Barracuda Backup

96%
12 Ratings
9.0

Infrascale Platform

90%
2 Ratings

Implementation Rating

8.0

Barracuda Backup

80%
2 Ratings

Infrascale Platform

N/A
0 Ratings

Configurability

8.0

Barracuda Backup

80%
1 Rating

Infrascale Platform

N/A
0 Ratings

Ease of integration

5.0

Barracuda Backup

50%
1 Rating

Infrascale Platform

N/A
0 Ratings

Product Scalability

7.0

Barracuda Backup

70%
1 Rating

Infrascale Platform

N/A
0 Ratings

Vendor post-sale

8.0

Barracuda Backup

80%
1 Rating

Infrascale Platform

N/A
0 Ratings

Vendor pre-sale

10.0

Barracuda Backup

100%
1 Rating

Infrascale Platform

N/A
0 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
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Infrascale

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
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Pros

Barracuda Networks, Inc.

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
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Infrascale

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
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Cons

Barracuda Networks, Inc.

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
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Infrascale

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
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Pricing Details

Barracuda Backup

Starting Price

Editions & Modules

Barracuda Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Infrascale Platform

    Starting Price

    Editions & Modules

    Infrascale Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Barracuda Networks, Inc.

      Love the units
      Read full review

      Infrascale

      No answers on this topic

      Usability

      Barracuda Networks, Inc.

      The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
      Read full review

      Infrascale

      It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
      Read full review

      Support Rating

      Barracuda Networks, Inc.

      They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
      Read full review

      Infrascale

      It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
      Read full review

      Implementation Rating

      Barracuda Networks, Inc.

      Work on a backup agent for Mac OS X or any Apple OS.
      Read full review

      Infrascale

      No answers on this topic

      Alternatives Considered

      Barracuda Networks, Inc.

      I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
      Read full review

      Infrascale

      I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
      Read full review

      Return on Investment

      Barracuda Networks, Inc.

      • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
      • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
      Read full review

      Infrascale

      • Peace of mind: our entire virtual environment is backed up both onsite and offsite
      • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
      Read full review

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