What users are saying about
90 Ratings
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Score 8.1 out of 100
30 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Barracuda Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Barracuda Backup

82%
8.0

Quest Rapid Recovery

80%
Quest Rapid Recovery (formerly AppAssure) ranks higher in 8/14 features

Universal recovery

9.0
90%
27 Ratings
8.0
80%
4 Ratings

Live recovery

6.9
69%
30 Ratings
8.0
80%
4 Ratings

Recovery verification

8.0
80%
29 Ratings
8.0
80%
4 Ratings

Business application protection

8.7
87%
24 Ratings
6.4
64%
3 Ratings

Multiple backup destinations

8.8
88%
31 Ratings
9.0
90%
5 Ratings

Incremental backup identification

8.4
84%
32 Ratings
9.0
90%
6 Ratings

Backup to the cloud

9.2
92%
33 Ratings
5.1
51%
3 Ratings

Deduplication and file compression

8.4
84%
34 Ratings
8.0
80%
6 Ratings

Snapshots

6.8
68%
25 Ratings
8.0
80%
6 Ratings

Flexible deployment

7.1
71%
18 Ratings
8.0
80%
2 Ratings

Management dashboard

7.1
71%
20 Ratings
9.0
90%
2 Ratings

Platform support

8.5
85%
20 Ratings
9.0
90%
1 Rating

Retention options

8.8
88%
20 Ratings
8.0
80%
2 Ratings

Encryption

9.0
90%
16 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Barracuda Backup is rated higher in 1 area: Implementation Rating
  • Quest Rapid Recovery (formerly AppAssure) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.9

Barracuda Backup

79%
34 Ratings
8.0

Quest Rapid Recovery

80%
6 Ratings

Likelihood to Renew

10.0

Barracuda Backup

100%
2 Ratings

Quest Rapid Recovery

N/A
0 Ratings

Usability

8.2

Barracuda Backup

82%
3 Ratings

Quest Rapid Recovery

N/A
0 Ratings

Availability

7.0

Barracuda Backup

70%
2 Ratings

Quest Rapid Recovery

N/A
0 Ratings

Performance

9.0

Barracuda Backup

90%
2 Ratings

Quest Rapid Recovery

N/A
0 Ratings

Support Rating

9.6

Barracuda Backup

96%
12 Ratings
10.0

Quest Rapid Recovery

100%
2 Ratings

Implementation Rating

8.0

Barracuda Backup

80%
2 Ratings
6.0

Quest Rapid Recovery

60%
2 Ratings

Product Scalability

7.0

Barracuda Backup

70%
1 Rating

Quest Rapid Recovery

N/A
0 Ratings

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese | TrustRadius Reviewer

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Quest Rapid Recovery

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
Anonymous | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Quest Rapid Recovery

  • Base images seem to be created too often at the slightest trigger like an improper shutdown. Something I think should be able to be skipped.
  • Speed of mounting restore points is bad and often times out. There are some work arounds for this but it is annoying.
Aaron Phillips | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Barracuda Backup Editions & Modules

Additional Pricing Details

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1,819.99

Quest Rapid Recovery Editions & Modules

Edition
License + 1 Year 24/7 Maintenance1,819.99
  1. none
Additional Pricing Details

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Usability

Barracuda Backup

Barracuda Backup 8.2
Based on 3 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Backup

Barracuda Backup 9.6
Based on 12 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 10.0
Based on 2 answers
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 2 answers
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 2 answers
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese | TrustRadius Reviewer

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Quest Rapid Recovery

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Quest Rapid Recovery

  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Dhaval Parekh MCP, MCSA, MCSA+M | TrustRadius Reviewer

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