Barracuda Backup vs. Quest Rapid Recovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Backup
Score 7.8 out of 10
N/A
Barracuda Backup is a data recovery, restoration, and deduplication product from Barracuda Networks. It features data center backup support for email protection, network & application security, and general data protection.N/A
Quest Rapid Recovery
Score 7.0 out of 10
N/A
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
$1,819.99
Pricing
Barracuda BackupQuest Rapid Recovery
Editions & Modules
No answers on this topic
License + 1 Year 24/7 Maintenance
1,819.99
Offerings
Pricing Offerings
Barracuda BackupQuest Rapid Recovery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda BackupQuest Rapid Recovery
Considered Both Products
Barracuda Backup

No answer on this topic

Quest Rapid Recovery
Chose Quest Rapid Recovery
In every instance of other solutions we evaluated, Quest (then AppAssure) proved to be more convenient, user-friendly and dollar for dollar seemed to be the most worth the cost. I can't imagine implementing and depending on the others nearly as easily or as confidently as we …
Top Pros
Top Cons
Features
Barracuda BackupQuest Rapid Recovery
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Barracuda Backup
6.3
34 Ratings
26% below category average
Quest Rapid Recovery
8.6
7 Ratings
5% above category average
Universal recovery8.027 Ratings6.05 Ratings
Instant recovery1.630 Ratings3.15 Ratings
Recovery verification7.129 Ratings8.05 Ratings
Business application protection8.724 Ratings8.04 Ratings
Multiple backup destinations8.831 Ratings10.06 Ratings
Incremental backup identification8.032 Ratings10.07 Ratings
Backup to the cloud9.033 Ratings10.04 Ratings
Deduplication and file compression8.034 Ratings10.07 Ratings
Snapshots1.425 Ratings10.07 Ratings
Flexible deployment1.518 Ratings8.03 Ratings
Management dashboard1.620 Ratings7.03 Ratings
Platform support6.220 Ratings10.02 Ratings
Retention options9.020 Ratings10.03 Ratings
Encryption9.016 Ratings10.02 Ratings
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User Ratings
Barracuda BackupQuest Rapid Recovery
Likelihood to Recommend
5.3
(34 ratings)
7.0
(7 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
8.2
(3 ratings)
-
(0 ratings)
Availability
7.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.2
(7 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
6.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Barracuda BackupQuest Rapid Recovery
Likelihood to Recommend
Barracuda Networks, Inc.
There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
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Quest
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
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Pros
Barracuda Networks, Inc.
  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
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Quest
  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
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Cons
Barracuda Networks, Inc.
  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
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Quest
  • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
  • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
  • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
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Likelihood to Renew
Barracuda Networks, Inc.
Love the units
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Quest
No answers on this topic
Usability
Barracuda Networks, Inc.
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
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Quest
No answers on this topic
Support Rating
Barracuda Networks, Inc.
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
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Quest
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
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Implementation Rating
Barracuda Networks, Inc.
Work on a backup agent for Mac OS X or any Apple OS.
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Quest
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
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Alternatives Considered
Barracuda Networks, Inc.
I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
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Quest
I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
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Return on Investment
Barracuda Networks, Inc.
  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
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Quest
  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
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ScreenShots