Barracuda ESG were physical or virtual appliances designed to protect email servers from spam, virus, spoofing, phishing and spyware attacks. The product line is discontinued.
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Webroot Advanced Email Encryption powered by Zix
Score 9.6 out of 10
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Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.
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Pricing
Barracuda ESG (discontinued)
Webroot Advanced Email Encryption powered by Zix
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Barracuda ESG (discontinued)
Webroot Advanced Email Encryption powered by Zix
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Barracuda ESG (discontinued)
Webroot Advanced Email Encryption powered by Zix
Considered Both Products
Barracuda ESG (discontinued)
No answer on this topic
Webroot Advanced Email Encryption powered by Zix
Verified User
Director
Chose Webroot Advanced Email Encryption powered by Zix
The features around encryption and threat protection were better than the rest. The pricing had a huge role to play along with the timelines given for the implementation of the product. We also checked with a few people who were using the product and their feedback was …
Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
ESS has a simple interface for both users and administrators.
The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
Zix scans outbound emails for personal financial information and encrypts accordingly.
Zix scans outbound emails for health information and encrypts accordingly.
Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
Zix was very easy to implement on our email domain with a few clicks of the mouse.
You need to take time in adding your contacts to a whitelist so that you don't miss an email.
I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
Setting up the Barracuda for use with Microsoft 365 provides issues that Barracuda seems to have no fix for. I mentioned these issues to their support, because I am constantly reminded of them by their system, and I was told that those errors are normal for our setup and to ignore them which is frustrating to me.
From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
Barracuda Email Security Gateway support is great at responding and escalating cases when needed. Timeliness is key when dealing with email attacks, spoofing or malware. Barracuda also has great resources for end-user training as our end users are our first line of defense in combatting attacks on our company. Training end-users pays off in time spent dealing with any email attacks
I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
The gateway learns current scam which can prevent unmeasureable damage. As a government organization attacks on our network affect public safety.
Previous gateways I have managed have required significant amounts of time grooming. The Barracuda gateway has freed up a great deal of my time due to its intelligence and intent scanning.
I have very few incidences where a legitimate malicious email will pass through the filter. Just one of these emails can wreak havoc on an organization.
We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
