What users are saying about
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16 Ratings
14 Ratings

Barracuda Essentials

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16 Ratings
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Score 9.2 out of 100
14 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Barracuda Essentials

The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Gabriel Silva | TrustRadius Reviewer

Zoho Mail

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Benjamin Jeffrey | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Barracuda Essentials
8.9
Zoho Mail
6.7
Anti-malware
Barracuda Essentials
9.5
Zoho Mail
2.0
Cusomizability
Barracuda Essentials
8.4
Zoho Mail
6.0
Data Loss Protection
Barracuda Essentials
9.0
Zoho Mail
8.0
Threat Detection
Barracuda Essentials
9.3
Zoho Mail
8.0
Sandboxing
Barracuda Essentials
8.8
Zoho Mail
8.0
End-to-End Encryption
Barracuda Essentials
8.8
Zoho Mail
9.0
Management Tools
Barracuda Essentials
8.2
Zoho Mail
6.0

Pros

Barracuda Essentials

  • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
  • Barracuda Essentials provides excellent protection from Phishing and other Malware.
  • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
Anonymous | TrustRadius Reviewer

Zoho Mail

  • Alerts to admins and users when mail box storage is close to full.
  • Downtime is almost non existent and has been reliable in the 2 years we have used it.
  • Managing user accounts via mobile app or web browser is simple once you get the hang of it.
Benjamin Jeffrey | TrustRadius Reviewer

Cons

Barracuda Essentials

  • Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
  • There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
  • MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
Bill Artemik | TrustRadius Reviewer

Zoho Mail

  • Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
  • Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
  • Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.
Benjamin Jeffrey | TrustRadius Reviewer

Likelihood to Renew

Barracuda Essentials

Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Victor Borghouts | TrustRadius Reviewer

Zoho Mail

No score
No answers yet
No answers on this topic

Usability

Barracuda Essentials

Barracuda Essentials 9.2
Based on 4 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Neisha Pander | TrustRadius Reviewer

Zoho Mail

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Essentials

Barracuda Essentials 8.8
Based on 5 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Derek Schroeder | TrustRadius Reviewer

Zoho Mail

Zoho Mail 9.0
Based on 1 answer
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Benjamin Jeffrey | TrustRadius Reviewer

Alternatives Considered

Barracuda Essentials

Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
Peter Robinson | TrustRadius Reviewer

Zoho Mail

No answers on this topic

Return on Investment

Barracuda Essentials

  • We were paying more just for an Email Encryption tool before moving to Essentials.
  • The price is lower than other like tools, but we got more in the offerings with Essentials.
  • We saw an overall savings shortly after installation as we were able to replace backup and archive tools as well.
Anonymous | TrustRadius Reviewer

Zoho Mail

  • We have saved a lot of money using Zoho over our previous provider for essentially the same functionality. We went from our ISP hosting our email which had insanely small storage per user and constantly had issues with delivery and are now paying less and getting the same or more in return.
  • I have had to train employees on what to look out for as emails bounce back often and if one email is sent to many users, one failed email address will stop all recipients from receiving the communication.
  • The alerts are awesome for storage capacity and allows users to manage their own inboxes and mail clients BEFORE the capacity is reached to avoid missing emails.
Benjamin Jeffrey | TrustRadius Reviewer

Pricing Details

Barracuda Essentials

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Essentials Editions & Modules

Additional Pricing Details

Zoho Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Mail Editions & Modules

Edition
Mail Lite$11
Mail Premium$41
Workplace$31
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Barracuda Essentials
9.1
Zoho Mail
8.0

Likelihood to Renew

Barracuda Essentials
9.1
Zoho Mail

Usability

Barracuda Essentials
9.2
Zoho Mail

Support Rating

Barracuda Essentials
8.8
Zoho Mail
9.0

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