What users are saying about
38 Ratings
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

  • Barracuda Essentials ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.8

Barracuda Essentials

88%
8.5

Zoho Mail

85%
Barracuda Essentials ranks higher in 6/7 features

Anti-malware

9.4
94%
15 Ratings
9.7
97%
3 Ratings

Cusomizability

8.4
84%
14 Ratings
8.0
80%
3 Ratings

Data Loss Protection

9.0
90%
12 Ratings
9.0
90%
3 Ratings

Threat Detection

9.3
93%
15 Ratings
9.0
90%
3 Ratings

Sandboxing

8.5
85%
11 Ratings
7.0
70%
3 Ratings

End-to-End Encryption

8.8
88%
12 Ratings
8.6
86%
3 Ratings

Management Tools

8.3
83%
15 Ratings
8.3
83%
3 Ratings

Attribute Ratings

  • Zoho Mail is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.9

Barracuda Essentials

89%
15 Ratings
9.9

Zoho Mail

99%
3 Ratings

Likelihood to Renew

9.1

Barracuda Essentials

91%
1 Rating

Zoho Mail

N/A
0 Ratings

Usability

8.9

Barracuda Essentials

89%
8 Ratings

Zoho Mail

N/A
0 Ratings

Support Rating

8.3

Barracuda Essentials

83%
9 Ratings
9.0

Zoho Mail

90%
1 Rating

Likelihood to Recommend

Barracuda Essentials

The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Gabriel Silva | TrustRadius Reviewer

Zoho Mail

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Benjamin Jeffrey | TrustRadius Reviewer

Pros

Barracuda Essentials

  • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
  • Barracuda Essentials provides excellent protection from Phishing and other Malware.
  • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
Anonymous | TrustRadius Reviewer

Zoho Mail

  • Set up your domain to have a professional account
  • Administration and management of information through cards and labels
Tribett Requena | TrustRadius Reviewer

Cons

Barracuda Essentials

  • Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
  • There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
  • MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
Bill Artemik | TrustRadius Reviewer

Zoho Mail

  • One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
  • Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.
Tommy Parker | TrustRadius Reviewer

Pricing Details

Barracuda Essentials

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Barracuda Essentials Editions & Modules

Additional Pricing Details

Zoho Mail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$1 per user/per month

Zoho Mail Editions & Modules

Edition
Mail Lite$11
Mail Premium$41
Workplace$31
  1. per user/per month
Additional Pricing Details

Likelihood to Renew

Barracuda Essentials

Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Victor Borghouts | TrustRadius Reviewer

Zoho Mail

No score
No answers yet
No answers on this topic

Usability

Barracuda Essentials

Barracuda Essentials 8.9
Based on 8 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Neisha Pander | TrustRadius Reviewer

Zoho Mail

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Essentials

Barracuda Essentials 8.3
Based on 9 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Derek Schroeder | TrustRadius Reviewer

Zoho Mail

Zoho Mail 9.0
Based on 1 answer
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Benjamin Jeffrey | TrustRadius Reviewer

Alternatives Considered

Barracuda Essentials

Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
Peter Robinson | TrustRadius Reviewer

Zoho Mail

Zoho mail is a more professional and corporate email client, it shows a better image to customers, in addition to allowing you to manage the users of your company. It has accessible and competitive prices.
Tribett Requena | TrustRadius Reviewer

Return on Investment

Barracuda Essentials

  • Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.
Anonymous | TrustRadius Reviewer

Zoho Mail

  • The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.
Tommy Parker | TrustRadius Reviewer

Screenshots

Barracuda Essentials

Add comparison